|Need SMS notification to be triggered for OTRS thru Web services.
||We are using OTRS 5. We currently have only email notifications that can be trigger. We need to trigger SMS notifications aswell. It is to be done thru web services function of SOAP/REST.
||Apr 6, 2018
||Apr 6, 2018Bitti
|Looking for an OTRS expert who is able to create custom REST apis and custom modules
||Hello we search for a consultancy for creating custom REST APIs and also custom modules.
Ideally we want to have some cleanups in tickets like with Amazon or any other shop e-mails. The E-mails shall be automatically be merged by the order number into one existing (oldest) ticket.
Preferably we would like to use Java, alternatively (second choice) perl.
Here some first insights of how it ...
||Perl, Java, Yazılım Mimarisi, Yazılım Geliştirme, RESTful
||Mar 8, 2018
||Mar 8, 2018Bitti
|OTRS maintenance and upgrade
||we need someone on a contract to maintain our OTRS ticketing instance which includes troubleshooting, upgrades, custom config, etc
||PHP, Linux, Yazılım Mimarisi, MySQL, HTML
||Feb 21, 2018
||Feb 21, 2018Bitti
|Freeside Billing Setup
||1. Freeside Billing System Setup with PostgreSQL DB
2. Integrate Freeradius into Freeside
3. Integrate A2Billing
4. Integrate Mikrotik Hotspot Billing with Freeside & Freeradius
5. Provisioning Mikrotik Router ( Create Queue Tree to Limit user speed - VPN services) ( critical)
6. Enable COA support within Freeradius and Freeside for FUP (Fair Use Policies)
7. Provision Export for Cpane...
||PHP, Perl, PostgreSQL
||Feb 1, 2018
||Feb 1, 2018Bitti
|OTRS Custom development
||Supplying IT solutions to local municipalities in southern African region
||PHP, Serbest Çalışma, MySQL, PostgreSQL, Google Maps API
||Dec 4, 2017
||Dec 4, 2017Bitti
||We currently have a OTRS server 5.0.16 in a Debian 6 box with MySQL 14.14 which have performance problems. Once in a while the server gets unresponsible and need to reboot it.
Would like to setup a new linux box: p.e. Ubuntu server with the latest stable version of OTRS, latest stable MySQL, and latest OTRS, etc. We'll provide ssh access to both servers. Target machine will be provided wit...
||PHP, Sistem Yöneticisi, Linux, Yazılım Mimarisi, MySQL
||Nov 13, 2017
||Nov 13, 2017Bitti
|OTRS Bugfixing & System Update
||We are looking for a person who can Bugfixing our OTRS Support System.
suddenly no emails go in
update to the next version
we need a freelancer who is familiar with the system and ready to start
||Perl, Yazılım Mimarisi, CRM, MySQL
||Oct 27, 2017
||Oct 27, 2017Bitti
|Create comparison matrix of current Ticket-Systems
||Your job is to create a decision matrix for choosing a Ticket system (e.g. OTRS). The decision has to be done for the stakeholder end-users, Team-Manager, Business-Manager.
The Ticket-System has to be used for all known Tickets which may come from any current used communication channel.
Also you need to be able to identify the comparison aspects on your own!
To prove your expertise name us fo...
||Araştırma, Bilimsel Araştırma, Pazar Araştırması, İnternet Araştırması
||Oct 5, 2017
||Oct 5, 2017Bitti
|OTRS Addon to process call center mails
||Some inbound calls are handled by an external call center. They send an email to our helpdesk application (OTRS), which creates a new ticket for this. We need an OTRS Addon to process these mails. It should ...
- change the type from "email-external" to "phone"
- assign to an already existing customer, if possible (e.g. matching phone number)
- beautify subject and text, inc...
||Aug 21, 2017
||Aug 21, 2017Bitti
||Perl, Web Sitesi Tasarımı, Web Scraping, Kabuk Betiği, Splunk
||Jun 1, 2017
||Jun 1, 2017Bitti
|Asterisk integration with OTRS 5
||It is necessary to solve following tasks:
Asterisk integration with OTRS
||May 14, 2017
||May 14, 2017Bitti
|OTRS tickets configuration
||we have a clean otrs install, but we are looking to open ticket by just email who are on out databases users.
||PHP, Yazılım Mimarisi, Yazılım Test Etme, Web Sitesi Testi, MySQL
||Feb 15, 2017
||Feb 15, 2017Bitti
|New OTRS Installation
||I have a clean Centos 7 install, and I am looking to get full working a OTRS ticket system working the free version, working email, notificacion.
||PHP, Linux, Yazılım Mimarisi, CRM, SugarCRM
||Feb 6, 2017
||Feb 6, 2017Bitti
||OTRS Update from version 4.0.9 to 5.0.15 in a Linux (Welcome to Ubuntu 12.04.5 LTS (GNU/Linux 2.6.32-042stab120.5 x86_64)
) / Plesk / environment. Access via TeamViewer and SSH / https to the plesk server. Thank you.
||Jan 11, 2017
||Jan 11, 2017Bitti
|Migrate server & update otrs
||Migrate server & update otra
||C Programlama, Yazılım Mimarisi, MySQL, UNIX
||Nov 25, 2016
||Nov 25, 2016Bitti
|Help with CRM
||i need to upgrade otrs 3.04 to the lastest otrs. Someone with knowlage of Centos 5.
||Nov 22, 2016
||Nov 22, 2016Bitti
|Install and configure Onlyoffice and OTRS on Ubuntu
||In need someone to an step by step tutorial how to install configure, optimize and integrate OnlyOffice Community, OnlyOffice Online Document Editor and OTRS on Ubuntu LTS that is installed on Proxmox virtual environment LXC container.
||Nov 16, 2016
||Nov 16, 2016Bitti
|OTRS CMDB access from PHP
||We would like to find an experienced freelancer with access to a OTRS Free or OTRS Business platform ([login to view URL]) to develop and test a PHP script to perform some basic queries to the OTRS CMDB.
The only objective of this task is to configure the connection to the CMDB (webservice, API, direct access to the database, etc.) and perform some basic query such as gathering the name and ID...
||PHP, Yazılım Mimarisi, MySQL, Web Hizmetleri
||Oct 31, 2016
||Oct 31, 2016Bitti
|Spanish or Italian IT Help Desk Advisor
||We are currently looking for a Spanish or Italian IT Help Desk Advisor.<br /><br /><strong>Your main tasks</strong><br /><br />-Classification and processing of external service requests in the first- and second-level support by email and phone.<br />-Troubleshooting in the service sector and IT infrastructure in the team and in-house<br />-Coordinat...
||Linux, Lojistik ve Sevkiyat, eBay, Ubuntu, Debian
||Oct 27, 2016
||Oct 27, 2016Bitti
|get OTRS to run an on given PC (WIN2012 essential IIS 8.5, MSSQL Exporess)
||Get the latest OTRS 4 ([login to view URL]) to run an on given PC (WIN2012 essential IIS 8.5, MSSQL Express) via teamviewer and update a productive OTRS [login to view URL] installation on MSSQL to OTRS 4.x.
- Install Perl
- Configure IIS (8.5) to run with perl
- Install latest OTRS 4 Version
- Configure OTRS for IIS and MSSQL
- Create default Database on MSSQL
- Configure OTRS...
||Perl, Aktif Dizin, IIS, Microsoft SQL Server
||Oct 23, 2016
||Oct 23, 2016Bitti