Job knowledge call center quality assurance auditor işler

We are looking to build a new website using WordPress which will link to our .net bespoke erp software which is currently being developed. As all our business is B2B, it’s very important for our customers to access as much information as they can online without the need to call our office. Features include: - Ordering products should be in grids for our customers to order - Customers to order embroidered/printed goods with product selection controls in place - Modern and attractive up-to-date designs - Customers should be able to view all their account information - Customers should be able to download copy invoices and credit notes - Customer should be able to pay online - Customers should see what’s on backorder for them including editing and cancel them - Livestoc...

...aesthetic that capitalizes on light will be highly favored - Incorporation of features like a console, mirrors, wall art, center rugs, a media wall, and sofas with accent that combine style and utility. Special Attention should be paid to: - Nice, lush curtains that complement the modern aesthetic and enhance the spacious feel of the rooms - Furry center rugs alluding to high comfort and sophistication. Electrical points and lighting points can be altered and changed to avhieve a vood view. Experience in residential interior design, particularly in modern style, is essential. Freelancers with a good eye for incorporating neutral tones in a modern design would be ideal for this job. I would love to see your previous work as part of your bid. Make my living spac...

...- Implement the design using the WordPress platform and integrate it seamlessly with the Avada theme. - Optimize the landing page for conversion, focusing on layout, content placement, and call-to-action buttons. - Ensure the landing page is responsive and performs well across all devices and browsers. - Collaborate closely with our team to refine requirements and adjust designs as needed. **Requirements:** - Proven experience in web design and development, specifically with WordPress and the Avada theme. - A strong portfolio of previous work that includes landing pages focused on conversion. - Knowledge of best practices in web design, UX/UI, and conversion rate optimization. **Deliverables:** -Prototyping(Figma or any other prior implementation) - A fully functional la...

I'm in need of a professional who can help me source Shiitake mushrooms specifically for agricultural and research purposes. Key Responsibilities: - Source high-quality Shiitake mushrooms for agricultural and research use - Ensure the mushrooms meet industry standards and are suitable for research and experimentation - Handle the logistics of the product, including transportation and quality assurance Ideal Skills: - Extensive experience in product sourcing, particularly in the agricultural or research industry - Knowledge of the mushroom industry, with a focus on Shiitake mushrooms - Strong attention to detail and quality control - Excellent communication and negotiation skills - Understanding of the logistical aspects of sourcing products If yo...

More details: Which platform(s) should the app be developed for? Both What essential features should be included in the audio calling app? Contact list import, Call recording, 3-way calls How should the audio calling app handle user registration and authentication? Email and password login, Phone number verification

We're a global market research and mystery shopper company. We undertake worldwide mystery shopping visits and audits across the globe. This task is an audit of an examination center which will require you to check if the security standards are met. You MUST HAVE fluent English skills able to communicate in a professional manner, smart, and well presented as you will be representing the company during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, present your ID, show a letter of authorisation, which we will provide for you beforehand, and explain what you're about to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very...

We're a global market research and mystery shopper company. We undertake worldwide mystery shopping visits and audits across the globe. This task is an audit of an examination center which will require you to check if the security standards are met. You MUST HAVE fluent English skills able to communicate in a professional manner, smart, and well presented as you will be representing the company during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, present your ID, show a letter of authorisation, which we will provide for you beforehand, and explain what you're about to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very...

We're a global market research and mystery shopper company. We undertake worldwide mystery shopping visits and audits across the globe. This task is an audit of an examination center which will require you to check if the security standards are met. You MUST HAVE fluent English skills able to communicate in a professional manner, smart, and well presented as you will be representing the company during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, present your ID, show a letter of authorisation, which we will provide for you beforehand, and explain what you're about to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very...

We're a global market research and mystery shopper company. We undertake worldwide mystery shopping visits and audits across the globe. This task is an audit of an examination center which will require you to check if the security standards are met. You MUST HAVE fluent English skills able to communicate in a professional manner, smart, and well presented as you will be representing the company during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, present your ID, show a letter of authorisation, which we will provide for you beforehand, and explain what you're about to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very...

We're a global market research and mystery shopper company. We undertake worldwide mystery shopping visits and audits across the globe. This task is an audit of an examination center which will require you to check if the security standards are met. You MUST HAVE fluent English skills able to communicate in a professional manner, smart, and well presented as you will be representing the company during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, present your ID, show a letter of authorisation, which we will provide for you beforehand, and explain what you're about to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very...

I am in need of a professional US native voice-over artist for a long-form mock call training audio. Requirements: - The audio should be more than 10 minutes in length. - The tone required is professional, so I'm looking for someone who can deliver the content in a serious and business-like manner. Ideal Skills and Experience: - Proven experience in providing voiceovers for training materials or similar content. - A clear, articulate and authoritative voice. - Familiarity with radio-style voice over work is a plus. Please provide samples of your previous work when applying.

...provide a great user experience on all devices. It is already setup like this, but may need some fine tuning. Content Organization: - Rearrange pages and sections: I want to organize my website in a way that is intuitive and user-friendly. - Create clear call-to-action buttons: These will help guide users to the desired actions on the site. - Improve overall readability: The content should be easy to read and understand for a wide audience. - Some pages can be removed and/or consolidated if it makes sense and will improve the overall quality of the site. Speed: - Improve page speed using industry best practices and provide a page speed report before and after. - Improme to should be consistent and long term, not any trick that speeds it up temporarily and then it retu...

This task entails building a progressive reverse job board that incorporates vital features like profile creation and a real-time messaging system. Here are the specifics: 1. Profile Creation and Management: - Empower users to generate their profiles through an intuitive registration and login procedure. - Facilitate the input of personal data and professional skills during the profile creation process. - Enable continuous modification and updating of profiles for a tailored user experience. 2. Messaging System: - Embed a live messaging system to ensure instant and fluid communication. - Incorporate the capacity to attach files within the messaging system, enhancing data sharing. - Implement a feature that provides users with immediate alerts for new messages. The ideal candidate...

I'm looking to collaborate with local job providers who can work in Serbian. I've successfully completed a Microsoft course and passed the certification in just two months. I'm particularly interested in working on tasks like document creation and editing in Word, creating and editing Power Point presentations, working with Excel sheets, as well as translation and proofreading in Serbian. Key Responsibilities: - Document creation and editing in Word - Creating and editing Power Point presentations - Working with Excel sheets - Translation and proofreading in Serbian Ideal candidates should have: - Proficiency in Microsoft Office tools - Excellent command of Serbian language - Strong attention to detail - Prior experience in translation and proofreading - Ability to ...

I need someone to provide the api for postman with instruction how to activate it with my shopify account in order to make call on my product catalogue

I'm in need of a creative professional who can add a rustic and vintage style scripture to a landscape photo. Key Requirements: - The scripture should be visually appealing and well integrated into the photo's landscape. - The text should be placed at the center of the photo, ensuring it doesn't overpower the image yet remains prominently visible. Ideal Freelancer: - Proficient in graphic design, particularly with photo editing and text blending. - Experienced in creating aesthetically pleasing, rustic and vintage designs. - Adept at considering composition and balance while integrating text with a landscape. Please include relevant portfolio pieces or examples of similar work in your proposal.

I'm seeking an SEO expert to enhance my website's performance. My goals are to increase organic traffic, improve keyword rankings, and boost website visibility. - The target audience for my website is international, so familiarity with global SEO strategies is essential. - My website is somewhat optimized but still requires significant improvement. - I'm offering $20 monthly for a part-time commitment to this project. The ideal candidate should have: - Proven experience in international SEO - A track record of increasing organic traffic - Expertise in improving keyword rankings - A good understanding of website visibility enhancement - Strong communication skills as you'll be working part-time with me on this project

I am looking for a talented web designer to help me give my website a complete facelift. The main aim of this project is to increase conversions. Key Elements for Conversion: - Clear call-to-action buttons: I want the buttons on my website to be clear, concise and make it easy for a visitor to take the desired action. - Testimonials and reviews: Having strong testimonials from past clients will help build trust and encourage conversions. - Engaging visual content: I'm looking for a designer who can create visually appealing content that keeps users engaged and interested in my services. Target Audience: - The main target of the site will be individual consumers. Ideal Skills: - Proven track record in improving website conversions - Strong design skills with an emphasis on ...

In need of a creative mind to bring to life a logo for a mini golf business. I have a few elements I'd like incorporated in the design, but I'm very open to innovative ideas. Key Highlights: - Color Schemes: I envision the logo with shades of Green, Blue, and Yellow. I'm also open to incorporating additional colors if they enhance the design. - Theme: The general concept I have in mind is a tropical theme, potentially featuring a parrot. However, I look forward to seeing how you can incorporate this in a unique way. The ideal candidate has experience designing colorful, vibrant logos and can provide a portfolio of their past work. Familiarity with elements related to golf or tropical aesthetics would be beneficial. Strong communication skills and attention to detail are ...

I am looking for a local in Berlin, proficient in either English or German, to go on-site for a specific company. The primary agenda will be: - Go to the company's address - Photography of the place and product - Open a Zoom call with me on site - Post product inspection, set up a Zoom discussion: Concentrate the conversation around obtaining additional product details. The entire task shall take around one or two hours. Prior experience in quality assurance or product inspection is desirable but not necessary. Your effectiveness in communication (both visual and auditory) is of utmost importance.

...or carousels. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. You will have the freedom to use your content inside designs. Key Objectives: - Increase brand awareness - Drive traffic to our website - Promote new whisky releases Target Audience: - Whisky enthusiasts - Men aged 30-50 - Regular social media users Ideal Skills: - Excellent graphic design capability - Strong understanding of brand identity - Experience in creating social media content - Knowledge of the whisky industry preferred Ideally, your design aesthetic should align with our need for a modern and sleek look. Your work should be engaging, and visually ...

I'm in need of a professional for a pre-employment vetting task. The primary focus of this task is to verify job title/duties of past employment of a candidate. Ideal Candidate: - Proficient in conducting employment checks - Prior experience in verifying job titles and duties - Excellent attention to detail - Strong communication skills to ensure a clear report is provided In summary, I require a basic overview of the job title and duties - no need for a comprehensive report. Please ensure the report is concise and provides a clear understanding of the candidate's past roles.

As a busy professional, We need a virtual assistant to handle our job postings on LinkedIn daily. Key Responsibilities: - Daily Job Posting: You will be responsible for posting job opportunities on LinkedIn. This task needs to happen once per day which only takes few mins. - Messaging: I will need you to sent one time messages to potential candidates on LinkedIn about the job opportunities. Ideal Skills: - Proficient in LinkedIn and other job posting platforms - Experience in data entry and email management - Excellent communication skills to craft compelling job posts and messages This is a remote position, so it's crucial that you are self-motivated and able to work efficiently. Please tailor your application to address these specifi...

Siamo un call center, cerchiamo un operatore telefonico madrelingua italiano da inserire nel nostro team di back office. Conoscenza del computer e velocità di apprendimento. Offerta 4€/ora fate offerta per 5 ore di prova. Inviate un cv per valutazione

...Phone call (skype) Conversation time- total 1.5hrs with 3-4 topics(about 20 mins for each topic)/2 persons as a group. Payout: $50 (2 person as a group) total 1.5hrs with 3-4 topics. Its a one time project only. NOTE-: For this project we need a 1 minuet group conversation as a sample. ( in sample you speak anything with your partner in same room . we just need to check your native accent and enviroment) Work requirments: The recorders (Both recorders) record face to face in the same room by using our application and making the phone calls simultaneously. The recorders shall arrange two phones in total One phone is downloading Our Application The other phone is to dial the phone number simultaneously. We'll give you IDs and the phone number once you're ready. ...

Storecheckers are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. After the visit there is a report to complete, it is not lengthy but y...

I'm in need of a detail-oriented cold calling agent with expertise in real estate. Your focus will be to reach out to leads and successfully book appointments. Key responsibilities: - Call from a provided list of real estate leads - Confidently emphasize our company's background and reputation - Successfully book appointments with potential leads Ideal skills and experience: - Prior experience in cold calling and real estate is highly desired - Exceptional verbal communication skills - Knowledgeable about our company to accurately present our reputation - Proficient in maintaining call logs and tracking call outcomes. Your success will be judged on the number of appointments you can book, not just expressed interests or callback requests. Let's chat ...

I'm in need of a skilled individual who can take four of my Word documents and convert them into high-quality JPEG files, suitable for upload onto Etsy. The documents include both text and complex graphics. Therefore, the ideal candidate should be experienced in dealing with varying levels of graphic complexity. Additionally, the converted JPEGs should follow a portrait aspect ratio of 9:16. Expertise in graphic design and file conversion are highly valued for this task, as the quality of the JPEGs is paramount to meet Etsy's standards.

I'm looking for a skilled developer to build an e-commerce website for me using Shopify as the platform. The main requirement for this project is to integrate a payment gateway into the site. Key requirements: - Deve...main requirement for this project is to integrate a payment gateway into the site. Key requirements: - Develop a fully functional e-commerce site using Shopify - Implement a secure and efficient payment gateway system Ideal Skills: - Proficient in Shopify development - Experience in integrating payment gateways - Strong understanding of e-commerce best practices - Attention to detail and quality assurance If you have previous experience with similar projects, I'd love to hear from you. Please provide examples of your previous work and an estimat...

I'm looking for a skilled developer to build an e-commerce website for me using Shopify as the platform. The main requirement for this project is to integrate a payment gateway into the site. Key requirements: - Deve...main requirement for this project is to integrate a payment gateway into the site. Key requirements: - Develop a fully functional e-commerce site using Shopify - Implement a secure and efficient payment gateway system Ideal Skills: - Proficient in Shopify development - Experience in integrating payment gateways - Strong understanding of e-commerce best practices - Attention to detail and quality assurance If you have previous experience with similar projects, I'd love to hear from you. Please provide examples of your previous work and an estimat...

For this project, I require an expert who can efficiently extract text con...text content from two distinct webpages and input my data into an Excel file organized by rows. Given that all types of data hold equal importance to me, of essence is for the professional to: - Accurately scrape all text content from the specified webpages - Ensure no data is skewed or omitted during this process - Neatly organize the data by rows in the Excel file The ideal candidate for this job should be proficient in web scraping tools and techniques, possesses an acute attention to detail, and is experienced in using Excel to ensure data is properly formatted and easy to analyze. Please note that minimizing errors during this process is critical, as the data collected will directly influence furthe...

...user access effectively • Collaborate with all stake-holders to ensure all acceptance criteria have been met during the post- releaseprocess • Project planning and associated tasks: Maintain Project plan, Managed Facilitate meetings • Ability to deliver working solutions on a tight schedule • Conducting stakeholder meetings with the project stakeholders as and when required • Work with the Quality Assurance team to ensure complete coverage of listed out acceptance criteria • Ensure issues are identified, tracked, reported on and resolved in atimely manner • Attend sprint planning meetings and work towards defining the sprint items along with the product stakeholders • Attend weekly status meetings and effectively communicate the same...

...Designer 2. She had to "rebuild" it the same way she did the original one. I was hoping for the new one to be mostly identical to the old one, as if the "hell" part just suddenly "moved in" on my existing Heaven logo. So this project would involve making the Heaven Cloud into the pictured Hell Cloud but with the higher quality of the Heaven Cloud. Does that make sense? For instance, the the color on the Hell Cloud is not the same or as vibrant as the Heaven Cloud. Also, the center is not as "white" or clear as the Heaven Cloud. The fire flames are kind of "dingy" when printed and the fill on the halo is not the same. The font used for the word "Hell" is Bloody Vampire. I can provide a file if necessary. ...

...seeking a proficient Android app developer to create a one-of-a-kind dialer app. I need a custom dialer app. My requirements are: Access to device's contacts, browse and search through contacts list within the app, Automatic disablement of default phone dialer or any other dialer apps upon installation,Unique call duration calculation starting at 50 seconds, incrementing by second for each second of the call, and Visible display of call duration during an ongoing call Ideal skills for this job: • Solid background in Android app development • Experience in creating dialer apps or similar • App design proficiency • Excellent time management skills • Strong problem-solving capabilities • Ability to work to tight deadli...

Need C# developer to integrate zatca and below actions, Please contact if you have previous experience in zatca einvoice integration. Prefer to develop a rest Api to call zatca and input parameter will provide invoice in Json. Anyone has previous experience on zatca integration is preferred, we need to complete as soon as possible. 1. Create CSR certificate 2. Compliance Invoice with simulation and production 3. Clear Invoice with simulation and production 4. Report Invoice with simulation and production Note: We need source code, and it should be configured on our system.

I'm looking for an expert appointment setter for sales calls with new leads. Your main responsibility will be to make phone calls and arrange sales meetings. Ideal Skills and Experience: - Proven experience in sales calls - Possess an excellent telephone manner - Proficient in the English language - Comfortable with cold calling - Experience working with new leads. This is a crucial role that will directly influence our sales volume, therefore, a track record of successful appointment setting for sales teams is preferred.

I'm looking for a skilled app developer to create a social networking app like a dating site for both iOS and Android platforms where people can connect , chat and video call randomly but it must be paid for the users. Key Requirements: - The app will primarily serve as a social networking platform. - User profiles should be fully customizable. This means users should be able to edit and personalize their profiles to reflect their individuality. Ideal Skills and Experience: - Proven experience in developing social networking applications is highly desirable. - Strong proficiency in both iOS and Android app development is essential. - Prior experience implementing fully customizable user profiles is a big plus. - A keen eye for user experience (UX) and user interface (UI) de...

I am looking for developer to create dating mobile app using capacitor js with javascript only no framework and Laravel API in backend . Features Register/Login using mobile - sms otp Enter profile details - city, gender, profession, interests Match Making to explore users Send/Accept chat request Messages/Chat/Conversation - using websocket/laravel reverb Audio call

...designed to help generate leads for my business Curiosity the Antidote LLC. Key words from the website TRANSFORM YOUR ORGANIZATION INTO A PERFORMANCE LEADER: Empower Leaders, Engage Employees, and Elevate Your Business Reputation Key Elements: - The main focus of the landing page should be to collect email address with a free resouce. It must be easily visible and intuitive to use, with a clear call-to-action. - The design must be elegant and sophisticated, in line with my brand's style. This includes color scheme, (gold, white, and Black) fonts, and overall layout. Here is the link to my webpage to see the style needed for this landing page. Ideal Skills: - Proficiency in web design, particularly for lead generation purposes - Experience with creating elegant

I am in search of a proficient virtual assistant who is adept at listing pr...ensure accurate descriptions and optimal keyword use - Experience with product photography or digital photo editing is an advantage - download product images and editing to the theme and layout of our website - Come up with product names, product description that is SEO optimized - Work closely with founder to fix price and work on website Required: - A desktop, Laptop that does not lack - Video Call capability that is clear - A stable and reliable wireless connection Having familiarity with the fashion industry would be ideal. This role requires a diligent professional who understands the dynamics of online marketplaces, to ensure our products are accurately and attractively listed to drive customer e...

I require a skilled blog writer with knowledge and understanding of the job-seeking process. Your task is to produce SEO-friendly articles centered on career advice, job seeking strategies, and the global job market. The ideal person for this role should have: - Experience in writing on job-related topics. - Knowledge of SEO best practices. - Ability to capture the interest of job seekers. Your role will focus on: - Writing engaging, informative articles. - Utilizing SEO to increase website visibility. - Creating content specifically tailored to job seekers. The ultimate goal of these blog posts is to inform and guide job seekers. This project presents a valuable opportunity for writers with an interest in career guidance ...

We need to create a page builder Kindly don’t apply if you can’t do it and without reading and checking all details Word file is all the functionality note that there will 4 roles in this Pictures are some sample design pages Need to be done fast

I have a photo that I need resized for an outdoor billboard. The original size is unknown to me, so I need help in resizing it to...resizing it to a specific dimension. Requirements: - Resize the photo to a width of 50ft and height of 8ft - Ensure the photo remains high-quality even after resizing - Prepare the photo for print on an outdoor billboard - You can duplicate parts of the photo to fit the size, as long as the quality is maintained - The color features should remain the same as the original photo Ideal Skills: - Experience in resizing and preparing images for large-scale printing - Proficiency in photo editing software to maintain high quality - Understanding of color management for outdoor visibility - Ability to creatively duplicate parts of an image with...

I am currently seeking an experienced freelancer proficient in data entry to compile vital information from Excel formats. The job will require meticulous entry of text, numbers, and symbols. Key Project Specifications Include: -Advanced proficiency in Excel is paramount for this task. -The ideal candidate should also demonstrate exceptional attention to detail when inputting text, numbers, symbols. -Furthermore, the freelancer must be knowledgeable and have experience in entering specific fields such as Name, Address, and Phone number. Looking forward to partnering with a skilled and reliable professional for this essential task.

I'm in the process of applying for several entry-level positions in the tech industry, and I'm looking for an adept resume writer who can highlight my skills and relevant experiences. - You should have a profound understanding of the tech industry, as well as what top tech companies look for in an entry-level candidate. - Your task will be to draft a resume that emphasizes my potential and readiness to contribute to a high-paced tech environment. - Previous experiences with writing resumes for entry-level positions in the tech industry are highly favorable. - Understanding of recruitment trends and applicant tracking systems would be an added benefit. Your expertise will significantly contribute to fitting my competencies into a concise, yet eye-catching resume that stands ou...

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“Storecheckers are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. After the visit there is a report to complete, it is not lengt...

“Storecheckers are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. After the visit there is a report to complete, it is not lengt...

I'm looking for a skilled graphic designer to Photoshop a red nose onto a...person, akin to what Barstool Sports did for Roger Goodell. Key details include: - The final product will be used for personal wear. This won't be part of a promotional campaign. - The design layout should feature the image on the front of the t-shirt with a blank back. No additional text is required. - The photoshopped image should be positioned in the center of the t-shirt, not covering the entire front. The perfect freelancer for this job would have experience in graphic design and Photoshop, along with t-shirt design. A keen eye for detail and a flair for playful designs would be extremely valuable for this project. I would like picture look like the red nose pic but using the pict...

I am in need of a creative and experienced social media marketing freelancer who can customize compelling Facebook and Instagram marketing ads that cater to my adult audience, aged 16-54 years for my 360 Photo Booth company. The main objective of these ads is to increase product sales. Hence, I require someone who can craft tailored ads, with a persuasive 'call to action' that encourages potential clients to make purchases. Key Skills and Experience: • Proven experience in creating and managing high-performing Facebook and Instagram ads • Deep understanding of ad targeting and ability to reach my specific audience demographic • Excellent copywriting skills to create compelling ad content • Proven track record of boosting product sales using social ...