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We're seeking an organised individual to provide operational and administrative support for a pilot. The pilot will be for a service, accessible through an app, enabling local mothers to share domestic capacity. The end-to-end is entirely novel, and the founder is a mother building to solve a problem she and all mothers she knows faces. The pilot will have between 20 and 50 mothers in London, and is highly sensitive work. The ideal person will really resonate with the sound of this project and be compassionate, patient and mentally astute. Key tasks include: - Supporting activities surfaced within the user journey of the pilot - Supporting manual the activity of "doing what the app will do" to gather learns and requirements that will then be captured and scoped for later builds and integration before launch. - Handling communications related to the pilot's schedule and needs - Supporting on insight gathering and proactive research. Ideal skills and experience: - Proven administrative skills - Excellent communication abilities - Experience running and being a key member of tightly run, complex projects If you are reading psychology and/or sociology, this would be a huge plus. We are very early. This pilot is to demonstrate what we know can be possible so our budget is very modest. However, exposure to genuinely new approaches to addressing some systemic challenges is high, and we would love to be able to retain the right person as we grow, launch, and secure funding.
Project ID: 40517658
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Active 5 days ago
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Most startups use a pilot to prove whether an idea works. What excites me about yours is that you're using a pilot to understand people before building technology around them. That requires more than administrative support, it requires someone who can bring structure to a live, evolving system while staying attentive to the human experience underneath it. I've supported founders and complex projects where processes were still being discovered in real time. My role often involved coordinating moving parts, managing communications, tracking actions, documenting insights, and turning messy real-world activity into organized, actionable information. For this pilot, I can help coordinate participant interactions, support the manual workflows that will eventually be automated, track observations and friction points, manage communications, and organize insights that inform future product decisions. What resonates with me most is the purpose behind the project. You're addressing a challenge that affects real mothers, which means empathy, patience, discretion, and thoughtful execution matter just as much as operational efficiency. Portfolio: [login to view URL] If you're looking for someone who can combine operational discipline with genuine care for the people participating, I'd welcome a conversation about how I can contribute to the success of the pilot.
£9 GBP in 40 days
3.9
3.9
19 freelancers are bidding on average £7 GBP/hour for this job

Hi, I read through your project for Pilot Administrative Support. You need help with pilot administrative support. I can build and deliver this efficiently based on the job requirements. This fits well with my experience in Report Writing. I can take what you outlined and turn it into a clean final delivery, with attention to Report Writing and the details in your brief. I will keep the implementation clean, practical, and aligned with your requested scope. Send me the details and I can start immediately.
£5 GBP in 30 days
5.9
5.9

Warm Hello! This pilot is clearly more than operational admin work—it’s a sensitive, early-stage social infrastructure experiment where coordination, empathy, and structured learning matter just as much as execution. We are a team of 62 professionals with over 9 years of experience. We understand your goal is to manually simulate the future app experience, support participating mothers in London, and capture real-world insights that will shape the eventual product design and system logic. Here's how we can help: Provide structured operational and administrative support for pilot coordination and day-to-day activity tracking Act as the “human layer” of the future app by manually replicating workflows, matching needs, and logging interactions Manage communication scheduling, reminders, and coordination between participating mothers in a clear and respectful way Collect qualitative insights, patterns, and feedback to inform future product requirements and system design Support lightweight research and documentation to help translate real-world behaviour into scalable product features We approach early-stage pilots like this with care, discretion, and strong organisational discipline—especially when dealing with emotionally sensitive communities. The goal is not just operational stability, but also capturing the why behind the behaviour, so your eventual platform reflects real needs rather than assumptions.
£8 GBP in 40 days
5.4
5.4

Hi there, The mission of your project deeply resonates with me. Building an app-based service for mothers to share domestic capacity addresses a profound challenge, and I would love to provide the compassionate, organized, and mentally astute support required for this sensitive London pilot. I bring over 5 years of experience in Virtual Assistance, Data Entry, and Web Research, combined with firsthand experience in mobile app management: Simulating the App Journey: Having managed and launched mobile applications myself, I understand how user interactions translate into system logic. I am perfectly equipped to handle the task of "doing what the app will do" manually, ensuring all user feedback and requirements are systematically captured for your future automated builds. Empathetic Communication: Managing a pilot of 20–50 mothers requires deep patience and absolute sensitivity. I will serve as a warm, reliable point of contact, handling schedules, managing communications, and ensuring participants feel fully supported. Insight Gathering: My background in web research and operational monitoring means I can proactively track pilot metrics, identify operational bottlenecks, and compile structured reports to help demonstrate potential to future investors. I am completely comfortable with your modest budget, as I highly value the long-term exposure to this novel approach. Let’s connect in chat! Best regards, Muhammad Mueez
£5 GBP in 40 days
1.9
1.9

Hi, This project truly resonates with me and I’m excited to get started :) I’ll ensure the pilot runs smoothly by supporting operations, participant communication, research and insight gathering while handling sensitive interactions with care and professionalism. Looking forward to building something meaningful together. Blessing :)
£5 GBP in 40 days
1.6
1.6

Hi there, I'm Queen Johnson. This project genuinely resonates with me. The idea of building infrastructure that helps mothers share domestic capacity addresses something real and underserved, and I would be proud to support the early groundwork that makes it possible. I understand what this pilot stage actually requires. Before technology can automate a process, someone has to manually run it, observe where friction emerges, capture what the logic needs to be, and document it clearly enough for a developer to build from. That is careful, methodical, and deeply human work and it is work I take seriously. I have strong administrative and project coordination skills, handle sensitive communications with discretion and empathy, and am comfortable operating in ambiguous early-stage environments where the brief evolves as you learn. I am organised, proactive, and the kind of person who surfaces what needs attention before being asked. I would genuinely like to grow with this project through the pilot, the launch, and beyond. Please let me know how you would like to get started.
£8 GBP in 40 days
1.0
1.0

Hi, This project genuinely caught my attention because it focuses on solving a real problem for mothers and families, and I find the idea behind the pilot both meaningful and interesting. My background is in project coordination, documentation, scheduling, and administrative support. I've worked in environments where multiple moving parts, deadlines, and stakeholders needed to stay aligned, which has helped me develop strong organizational skills and attention to detail. While I haven't worked on a pilot exactly like this before, I enjoy supporting structured processes, coordinating activities, documenting insights, and helping projects run smoothly. I'm also comfortable handling communications, tracking information, and conducting research when needed. What interests me most about this opportunity is the chance to contribute to an early-stage project, learn from the process, and support meaningful work that could grow into something impactful. I'm reliable, patient, organized, and always willing to learn new systems and workflows. I'd love to hear more about the pilot and how I can support your team. Best regards, Banu
£5 GBP in 10 days
0.0
0.0

I have just completed a similar project, supporting a founder in piloting a new service aimed at addressing a specific need within a community. I assisted in operational and administrative tasks, ensuring smooth user journey experiences and gathering valuable insights for future development. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. I have helped the founder achieve their goals by providing the necessary support and expertise in running complex projects. With my proven administrative skills and excellent communication abilities, I am confident in my ability to contribute effectively to your pilot project. Kind Regards, Reece
£5 GBP in 7 days
0.0
0.0

Whitechapel, United Kingdom
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