Senior AI Automation & Technical Operations Manager (Long-Term)

Job Description We are HABEORA AI Solutions Pvt Ltd, building a global AI-powered Business Automation platform for clinics, healthcare providers, salons, fitness centers, restaurants, real estate agencies, professional services, and SMEs. We are looking for a long-term Technical Operations Manager who will own our complete automation infrastructure and client onboarding process. This is not a one-time project. We are seeking a technical partner who can build, maintain, improve, and support our platform as we scale internationally. Core Responsibilities Design and maintain scalable AI automation workflows. Configure AI voice agents using Retell AI and Vapi. Manage Twilio voice, SMS, SIP, and phone numbers. Implement WhatsApp Business API integrations. Build [login to view URL] and n8n automations. Integrate Google Calendar, Gmail, Google Sheets, Drive, and Workspace. Configure CRM pipelines and lead automation. Build reusable onboarding templates for different industries. Deploy new customer accounts within 24–48 hours. Monitor production systems and resolve incidents quickly. Maintain documentation, SOPs, and architecture diagrams. Improve performance, reliability, and scalability. Coordinate with sales during onboarding and technical demonstrations. Required Skills OpenAI APIs Retell AI Vapi Twilio [login to view URL] n8n WhatsApp Business API REST APIs Webhooks Google Workspace OAuth Calendars Email automation CRM implementation WordPress Docker (preferred) GitHub Prompt engineering Linux server basics Preferred Experience AI Voice Agents SaaS platforms Healthcare automation White-label solutions Customer onboarding Multi-tenant systems API integrations International telephony Ongoing Responsibilities Deploy new customers. Monitor all automations. Resolve bugs. Perform monthly maintenance. Add new features. Support the sales team during onboarding. Maintain 99.9% uptime for client automations. Deliver emergency support when production issues occur. Engagement Initial platform setup (fixed project). Ongoing monthly retainer. Opportunity to become Technical Operations Lead as the company grows.

Project ID: 40559478