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I run a busy portfolio of short-term Airbnb stays and need a proactive Filipino VA who can keep our daily operations humming. Your core focus will be threefold: staying on top of all inboxes, keeping reservations and calendars perfectly in sync, and delivering warm, timely guest support from first inquiry through post-checkout follow-up. Day-to-day you’ll: • Triage and answer guest messages, resolve in-stay issues, and send friendly post-stay notes so our response rate and reviews stay five-star. • Manage email across multiple accounts, flagging anything that needs my personal attention and clearing the rest. • Enter booking data, expenses, and maintenance notes into our Google Sheets tracker with total accuracy. • Update the Airbnb calendar (plus iCal sync) to avoid double bookings and spot gaps we can fill with promotions. I work largely in the Airbnb host dashboard, Gmail, and Google Workspace; if you already know those, great—if not, you’ll pick them up quickly. Reliability is non-negotiable: guests expect near-instant replies, so your shift coverage and communication with me must be rock solid. Deliverables will be accepted when: • All guest messages during your shift show a response time under one hour. • The master sheet and calendar reflect 100 % of new reservations and changes by end of day. • Weekly summary email lands in my inbox every Friday outlining issues handled, occupancy stats, and any process improvements you suggest. If you’re detail-oriented, resourceful, and love creating smooth stays for travelers, I’d love to hear from you.
Project ID: 40705281
27 proposals
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Active 1 day ago
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27 freelancers are bidding on average £4 GBP/hour for this job

Dear Hiring Manager, I’m a Filipino Virtual Assistant and I’m interested in supporting your Airbnb operations. I have nearly a decade of VA experience handling customer communication, inbox management, calendar and booking coordination, data entry, Google Sheets, email management, and administrative tasks. I’m comfortable responding to guest inquiries promptly, keeping booking information and calendars updated, tracking expenses and maintenance notes, and following up with guests after checkout. I’m detail-oriented and understand how important fast, professional communication is when managing short-term rentals. I’m reliable, organized, and able to work independently while keeping daily operations on track. I’m available to start immediately and can provide consistent support throughout the week. Best regards, Anj
£8 GBP in 40 days
7.3
7.3

Having been in the field for several years now, ranked #5794 in freelancer (Under Top 1%), I can confidently say that my skills are a perfect match for your project. In particular, my expertise in customer support, data entry, and Excel administration aligns perfectly with the tasks you've outlined. Having worked extensively with Google Workspace and Airbnb, I am familiar with your primary tools of operation. This means minimal turnaround time familiarizing myself with your systems and hitting the ground running. Above all, you can trust me to uphold the non-negotiable underlying principle of your project - near-instant communication, which is crucial for maintaining impeccable response rates and 5-star reviews.
£4 GBP in 40 days
6.0
6.0

Hey! We are a team of 62 professionals specializing in Airbnb virtual assistance with 9+ years managing guest communication, reservations, calendars, and daily operations. Here’s how we can help: * Manage guest messages with fast, friendly responses * Keep Airbnb calendars, iCal, and reservations synchronized * Maintain accurate booking, expense, and maintenance records * Send weekly reports with occupancy and improvement insights Could you clarify your preferred shift hours and number of properties?
£5 GBP in 40 days
5.4
5.4

Hey, Managing short-term rentals successfully depends on what happens between bookings: fast guest communication, accurate calendars, organized records, and problems being resolved before they affect a review. I would be glad to provide dependable daily support across your Airbnb portfolio and keep these moving parts consistently organized. I can monitor guest conversations throughout my assigned shift, respond promptly and professionally, handle routine in-stay concerns, and escalate anything requiring your direct involvement. I will also manage multiple Gmail inboxes, keep reservation details, expenses, and maintenance notes accurately updated in Google Sheets, and carefully maintain Airbnb and iCal calendars to prevent double bookings and identify unfilled availability. I am comfortable working with Google Workspace and learning established property-management workflows quickly. My priority will be maintaining sub-one-hour response times during co
£2 GBP in 40 days
4.9
4.9

Hello, how are you ? I’d like to keep your busy portfolio even more easier and organized by helping keep your Airbnb operations organized and running smoothly. I can assist with customer support and VA experience, handling messages, inquiries, bookings, follow-ups, complaints, and resolving issues quickly. I’m also comfortable with Google Sheets, Gmail, and keeping information organized and up to date. I’m not based in the Philippines, but I can deliver the same level of professionalism, responsiveness, and attention to detail you’re looking for. I’d be happy to help keep your guests happy and your bookings organized. Warmly, Kikelomo
£4 GBP in 40 days
3.8
3.8

I am exceedingly proficient with the Airbnb dashboard, Gmail, Google Workspace, and have a solid track record of maintaining near-instantaneous response times for my clients. Your guests' comfort is paramount, and my goal aligns perfectly with yours to ensure a smooth digital check-in and check-out experience, resolve any concerns speedily, and facilitate positive guest reviews. Your portfolio management demands someone who can ensure data input accuracy across multiple platforms. My skills in data entry are complemented by an unwavering attention to detail. More than just answering inquiries or updating calendars, I propose to leverage my systems design capabilities to identify and eliminate any recurring problems or bottlenecks you face in managing your properties. Trust me with this project; I will bring even more value than what you've envisioned.
£5 GBP in 40 days
3.9
3.9

My name is KHUKU and while my expertise lies in social media management, I also bring with me a wealth of experience as a virtual assistant, specializing in efficient data entry and inbox management. I am confident that I can translate my skills into delivering outstanding performance in keeping your Airbnb operations running smoothly. My detail-oriented and resourceful nature further guarantees an ability to manage multiple accounts and respond promptly to guest inquiries, ensuring your response rate doesn't slip from its current five-star status. Reliability is a core value instilled in me for any task I undertake, an imperative trait for this project where guests expect near-instantaneous replies. On that note, my response time will remain under one hour at any given hour of the day – a service your guests will appreciate. Furthermore, my familiarity with Google Workspace and Gmail makes immersing myself into your workflow seamless and quick. While my Freelancer Profile highlights social media marketing, it is only because I am multifaceted in my capabilities, capable of adapting to the task at hand. My ultimate goal is quality service delivery – one that garners recognition, increases engagement and ultimately contributes to the growth of your brand online. Your project required someone who thrives on delivering detailed results; you need not look any further than me.
£2 GBP in 40 days
3.6
3.6

Hello, I’m interested in this role and confident I can handle the responsibilities effectively. While I’m not Filipino, I have strong hands-on experience in e-commerce customer support and virtual administrative work that closely matches your requirements. I currently handle customer emails and enquiries, order follow-ups, delivery issues, returns, after-sales support, and coordination with internal teams. I also maintain accurate records using systems such as Freshdesk, Magento, Google Sheets, and Slack. I’m comfortable managing inboxes, updating calendars and spreadsheets, tracking changes, following up on outstanding issues, and communicating professionally and promptly with customers. I’m also used to working independently and taking ownership of tasks without constant supervision. I haven’t worked directly with the Airbnb host dashboard yet, but I’m comfortable learning new platforms quickly and following established processes. I’m reliable, detail-oriented, responsive, and available for consistent shift coverage. I’d be happy to complete a trial task to demonstrate that I can handle the workflow accurately. Best regards, Mabel
£2 GBP in 40 days
3.9
3.9

Hi, I’d be happy to help manage your Airbnb operations and keep the day-to-day workflow organized and responsive. I have experience with short-term rental/OTA operations, guest communication, reservation management, calendar coordination, data entry, and administrative follow-ups. I can handle guest inquiries and in-stay issues professionally, manage multiple inboxes, flag urgent matters for you, and keep booking information, expenses, and maintenance notes accurately updated in Google Sheets. I can also monitor Airbnb calendars and iCal synchronization carefully to help prevent double bookings and identify opportunities to improve occupancy. I understand that fast response times are critical in short-term rentals, so I’m comfortable maintaining consistent coverage and keeping communication reliable throughout my shift. I can also provide the requested weekly summary covering guest issues, occupancy information, and process improvements. I’m organized, detail-oriented, dependable, and available to start immediately. I’d be glad to discuss your properties and workflow.
£3 GBP in 40 days
3.6
3.6

Hi, I’m interested in working with you as your Airbnb VA. I can efficiently handle guest messages, email management, reservations, calendar/iCal updates, and Google Sheets with accuracy and fast response times. I’m reliable, detail-oriented, quick to learn, and committed to providing excellent guest support. I’d love to work with you long-term and help keep your Airbnb operations running smoothly. I’m ready to start as soon as possible. Best regards, Arifa
£2 GBP in 40 days
3.1
3.1

Hi , You need an expert in Data Entry, Excel, Airbnb, Customer Service, Virtual Assistant, Customer Support, Time Management and Data Processing, and I have a tailor-made solution ready for you. Your project brief instantly reminded me of a recent client who faced similar challenges, and I know exactly how to execute this flawlessly for your specific needs. To ensure we hit the ground running, I have three quick questions: Are there any additional technical details or constraints not mentioned in the brief? What is the primary hurdle currently blocking your progress on this? What is your strict timeline for completion? Why trust me with your project? The Record: 250+ Projects. 6+ Years. 100+ consecutive 5-star reviews. The Standard: Zero misses. I don’t just finish the job; I guarantee flawless execution. The Availability: Full-time freelancer, online 9 AM - 9 PM EST. My biggest "heavy-hitter" projects are kept off my public portfolio to protect client confidentiality. Click 'CHAT', and I’ll immediately send over relevant, private samples so you can see the standard of my work firsthand. Best regards, Muhammad Arsalan
£7 GBP in 15 days
2.7
2.7

I can handle this for £5 GBP/hour. I want to be transparent that I’m based in Pakistan, not the Philippines, but if you’re open to a highly experienced non-Filipino VA, my experience is an excellent match for this role. I currently manage VIVI Stays, a UK short-term rental operation in Edinburgh and across Scotland, handling Airbnb/Guesty operations, guest communication, reservations, calendar management, iCal syncing, booking changes, cleaners, maintenance, lockbox coordination, invoices, and occupancy gap filling. I’m already familiar with the exact type of day-to-day workflow you described. I can manage multiple inboxes, maintain Google Sheets accurately, keep Airbnb calendars and iCal connections synchronized, respond to guests quickly, handle escalations, and provide weekly occupancy/operations reports. I’m comfortable working UK hours and can provide reliable coverage with fast communication and detailed follow-through. Samiha S.
£5 GBP in 40 days
2.8
2.8

Hello, I already handle remote client communication, online scheduling, Google Workspace, data tracking, and day-to-day admin workflows, so I understand how important fast responses and accurate records are when managing multiple Airbnb stays. I can take care of guest messages, Gmail, reservation updates, calendar and iCal syncing, booking data, expenses, maintenance notes, and post-stay follow-ups. I’ll keep everything updated during my shift and make sure issues are flagged before they become problems. I’m based in Bangladesh (GMT+6), available for consistent remote support, and comfortable working with detailed processes and response-time targets. Thanks, Samia Rahman Virtual Assistant & Guest Support Specialist
£5 GBP in 40 days
2.5
2.5

Hi, I’d love to help manage your Airbnb operations. I’m experienced with customer support, email handling, data entry, Google Sheets, and keeping tasks organized accurately. I can respond to guest inquiries promptly, manage reservations and calendars, update your trackers, handle follow-ups, and provide a clear weekly summary. I’m reliable, detail-oriented, and comfortable learning new tools quickly. I’m available for consistent shift coverage and can start immediately.
£2 GBP in 5 days
1.3
1.3

Hi there, A double booking or a guest message left unanswered past an hour turns a five-star stay into a refund request. I triage guest messages, clear multiple inboxes, and keep the Airbnb calendar and iCal sync aligned so reservations never overlap. I enter booking data, expenses, and maintenance notes into your Google Sheets tracker, flagging anything requiring your personal attention, and send post-stay follow-ups. I work inside the Airbnb host dashboard, Gmail, and Google Workspace, verifying each calendar update against the master sheet before end of day. Weekly summaries cover issues handled, occupancy, and process improvements. Do you prefer post-stay follow-up messages sent the morning after checkout or the same evening? Let's dive into an exciting discussion about the project! Cheers
£5 GBP in 40 days
1.9
1.9

You need a proactive VA who can keep Airbnb guest communication, reservations, calendars, and daily records accurate without constant supervision. I have experience supporting e-commerce operations at Poundit, including customer communication, data management, spreadsheets, and workflow automation. I’m comfortable working with Google Workspace, Gmail, structured trackers, and time-sensitive customer requests, with strong attention to detail. I can handle guest inquiries, flag urgent issues, keep booking and expense records updated, maintain calendar accuracy, and prepare clear weekly summaries. I understand that response speed and reliable shift coverage are critical for maintaining strong guest reviews. I’d be happy to discuss your current workflow, number of properties, and expected daily message volume.
£5 GBP in 40 days
0.5
0.5

Hi, Managing multiple Airbnb stays means guest messages, reservations, calendars, and daily records all need to stay accurate and up to date. I can help keep these moving smoothly so you can focus on the bigger picture. I’m a detail-oriented Virtual Assistant & Admin Support specialist with 5+ years of experience handling administrative tasks, email management, scheduling, data entry, and coordination. In my previous work, I maintained records with 99% accuracy and managed schedules and daily tasks independently. For your Airbnb operations, I can help with: • Monitoring and responding to guest messages promptly and professionally • Managing multiple inboxes and flagging issues that need your attention • Updating booking data, expenses, and maintenance notes in Google Sheets • Keeping reservations and calendars organized and synchronized • Preparing clear weekly summaries of issues, occupancy, and improvements I’m comfortable working remotely, learning new systems quickly, and maintaining consistent communication. I’m based in Guyana, but I can adjust my working hours to match your required shift coverage. I noticed you specifically mentioned a Filipino VA. I’m not Filipino, but if you’re open to a reliable VA based elsewhere, I’d be happy to demonstrate that I can meet your workflow and response-time expectations. Would you be open to considering a VA outside the Philippines? Thanks for your consideration. All the best, Nahla
£4 GBP in 40 days
0.0
0.0

Hi, starting with your Airbnb dashboard, Gmail, and the master Google Sheet so I can see how your current workflow runs. Keeping guest response times under an hour, the calendar and tracker perfectly synced, and your weekly summary landing every Friday is the goal. I’ve handled short term rental support where inbox triage, calendar syncing, and guest follow ups had to stay accurate across multiple accounts. I’ll manage messages, update reservations and expenses, flag anything needing your attention, and send you a Friday summary with occupancy stats and process ideas, confident I can be the reliable coverage your guests expect. Talk soon.
£5 GBP in 40 days
2.0
2.0

I can provide proactive virtual assistance tailored to managing your busy portfolio of short-term Airbnb stays. With experience supporting hospitality hosts, I understand the importance of timely communication, booking management, and guest satisfaction. My approach is to streamline operations through efficient calendar management, prompt guest responses, and coordination with cleaning and maintenance teams to ensure seamless turnovers. Do you already have established processes, or are you looking to build a new system from scratch?
£3.50 GBP in 7 days
0.0
0.0

Hi, I can manage your Airbnb guest communication, reservation tracking, calendar coordination, and daily email workflow with the responsiveness and attention to detail short-term rentals require. I’ll keep guest replies within the required window, escalate urgent or owner-sensitive issues, update reservations, expenses, and maintenance records accurately, and verify Airbnb/iCal synchronization to prevent conflicts. You’ll also receive a concise Friday report covering occupancy, resolved issues, outstanding actions, and practical process improvements. Three operational questions: 1. What shift hours and timezone require active coverage? 2. How many properties, inboxes, and average daily guest conversations are involved? 3. Do you already have response templates and escalation rules for refunds, maintenance emergencies, and complaints? Best regards, Houssame
£5.50 GBP in 38 days
0.0
0.0

Coventry, United Kingdom
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