Example of quetions
Green Rescue is an organisation providing roadside assistance to people whose cars have
broken down. They also give advice about reliable garages, tyre and exhaust merchants and
the like, to members. About 83% of the calls they get are to report breakdowns, with the
rest being for advice. At their call centre, a breakdown call is logged, and then waits until a
mechanic reports her/himself as available. The mechanic then drives to the broken–down
car, and attempts to repair it. About 77% of cars can be repaired on the spot, but the rest
need a recovery trailer for transport to the driver’s home or destination.