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BigCommerce + Meta Pixel: events not firing (looking for specialist) We need someone experienced with BigCommerce -> Meta Pixel / Conversions API to diagnose and fix a tracking issue. Required experience: Proven BigCommerce migration work (Shopify -> BigCommerce especially) Meta Pixel + Conversions API setup on BigCommerce Comfortable with domain verification in Meta Business and Adyen-style hosted/redirect checkouts Without hands-on BigCommerce migration experience, please don't apply — this isn't a generic pixel job. Current setup: BigCommerce store, migrated from Shopify Meta Pixel connected natively via Data Solutions (correct Pixel ID, shows as active) Conversions API enabled via "Set up with Meta" Adyen payment integration (hosted/redirect checkout) The problem: Pixel shows almost no events over the past month on the live store Only stray PageViews — no ViewContent, AddToCart, InitiateCheckout, or Purchase "No websites found" in Events Manager Previous agency couldn't resolve it either; issue persists post-migration What we need: Diagnose why events aren't firing / aren't reaching Meta Verify the pixel actually loads on live storefront (Pixel Helper check) Confirm CAPI is sending server-side events, especially Purchase through the Adyen redirect Fix the gaps so full funnel (PageView → Purchase) tracks reliably in Events Manager Verify with Test Events end-to-end To apply: Share 1–2 BigCommerce migration projects you've done, ideally ones where you handled pixel/CAPI setup. Generic Shopify or WooCommerce tracking work isn't relevant here.
Project ID: 40474791
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Your pixel is almost certainly misfiring because the Adyen hosted/redirect checkout breaks the browser-side event chain — the customer leaves your domain, pays, then lands back on a thank-you page that never inherited the original Pixel session. I have diagnosed and fixed this exact pattern on three BigCommerce stores post-Shopify migration. Here is what I will do within 5 days: 1. Audit your current Pixel Helper output and Conversions API server event logs to pinpoint where the funnel drops (likely InitiateCheckout or Purchase) 2. Reconfigure CAPI to fire server-side Purchase events directly from BigCommerce webhooks — bypassing the Adyen redirect gap entirely 3. Verify domain ownership in Meta Business Manager and re-attach your Pixel to the correct dataset 4. Run end-to-end Test Events confirming PageView → ViewContent → AddToCart → InitiateCheckout → Purchase all reach Events Manager I will deliver a working, fully verified tracking pipeline — not a temporary patch. Ready to start immediately.
€200 EUR in 5 days
8.2
8.2
62 freelancers are bidding on average €138 EUR for this job

Hi there, ★★★ BigCommerce Expert ★★★ 6+ Years of Experience ★★★ I can diagnose and fix the tracking issue with your BigCommerce store, ensuring that all events are firing correctly with the Meta Pixel and Conversions API. This will include: - Diagnosing the current setup to identify why events aren't firing. - Verifying the pixel loads correctly on the live storefront. - Confirming that CAPI is sending server-side events accurately. - Fixing the tracking gaps to ensure full funnel visibility in Events Manager. I will approach this by thoroughly checking the integration points and ensuring that the pixel and CAPI are correctly configured to track all necessary events. Ready to start once you provide access to the BigCommerce store and any relevant accounts. Thanks!
€160 EUR in 3 days
8.2
8.2

Hi, I can help diagnose and fix the BigCommerce + Meta Pixel issue to ensure accurate tracking and event reporting. I have experience working with Meta Pixel, Conversion API, Google Analytics, BigCommerce tracking setups, and debugging duplicate/missing conversion events affecting ads performance. My approach: • Audit current Meta Pixel and BigCommerce integration • Check event firing for ViewContent, AddToCart, InitiateCheckout, Purchase, etc. • Fix duplicate, missing, or incorrect event parameters • Validate browser + Conversion API tracking • Test using Meta Events Manager and Pixel Helper • Ensure reliable conversion attribution for ads reporting A few questions: 1. What issue are you currently seeing—duplicate events, missing purchases, or low event match quality? 2. Are you using native BigCommerce integration or third-party apps/plugins? 3. Is Conversion API already configured? I can start immediately and quickly stabilize your Meta Pixel tracking for accurate campaign and conversion reporting.
€250 EUR in 7 days
7.2
7.2

Hello, You've mentioned the need for a specialist experienced in BigCommerce and Meta Pixel/Conversions API to diagnose and fix tracking issues. With a background in BigCommerce migration and Meta Pixel setup, I have successfully handled similar projects in the past. One recent example includes migrating a Shopify store to BigCommerce and setting up Meta Pixel for accurate tracking. For your project, my approach would be to thoroughly diagnose why events aren't firing, verify the pixel's functionality on the live storefront, and ensure that CAPI is correctly sending server-side events. Additionally, I would address any gaps in tracking to ensure a reliable full-funnel tracking experience. To further discuss how I can assist you in resolving these issues, I would appreciate a short call to delve deeper into the specifics of your project. Best regards, Sajida Saqira ✅ To get a better sense of my skills, please visit my portfolio: https://www.freelancer.com/u/SajidaSaqira/SS-Technologies
€80 EUR in 1 day
6.0
6.0

Hi Sir, I have read out your all information. I can do your tasks. I am certified and expert in Google tag manager, Google analytics 4, Google ads conversion tracking, Facebook pixel and conversion API. Money back guarantee if you are not satisfied with my work. Regards Mujahid
€250 EUR in 2 days
5.6
5.6

As a seasoned developer with an impressive track record, I am not only qualified but genuinely excited to take on your BigCommerce + Meta Pixel project. My experience with BigCommerce is extensive and includes successful migrations from platforms like Shopify, making me perfectly familiar with the common pitfalls and challenges that can arise during this process. My technical chops extend beyond migration alone - I've efficiently managed Meta Pixel + Conversion API installations on BigCommerce before, even involving complex tasks like domain verification in Meta Business and Adyen-style hosted/redirect checkouts. Given our current situation, it's evident that the previous agency failed to deliver the results you needed post-migration. However, my expertise contextualized by my proven troubleshooting skills, can be decisive in identifying why events aren't firing or reaching Meta and rectifying those gaps. I am comfortable doing an in-depth assessment of your pixel verification using Pixel Helper, examining CAPI server-side event communication to Meta along with ensuring Purchase events are accurately tracked through Adyen redirects to drive optimal performance at every funnel stage.
€140 EUR in 7 days
5.7
5.7

⚠️ If you're not happy, you don’t pay. ⚠️ Hi there, thank you for checking my proposal and sharing the detailed project brief. I can build your tracking solution for BigCommerce using Meta Pixel and Conversions API with a pinpointed approach. I will deliver: • Diagnosing and fixing why events aren't firing on the live store • Verifying Meta Pixel loading on the live storefront • Confirming server-side events via CAPI, especially Purchase through Adyen redirect • Ensuring full funnel tracking from PageView to Purchase in Events Manager • End-to-end verification with Test Events You will also receive: • Comprehensive documentation and support I am confident I can execute your vision professionally and efficiently. Looking forward to discussing the timeline and next steps. Best regards, Chirag.
€200 EUR in 7 days
4.3
4.3

Hello, I am available now. I have read your project description carefully and I understand what you want. 300% Confidence!!! I have 7+ years of experience in PHP, Shopify, Website Optimization. I have completed similar projects. Please contact me. Best regards, Steven
€140 EUR in 1 day
4.5
4.5

Events not firing on BigCommerce is almost always a script injection order issue or a Content Security Policy blocking the pixel. I would audit your theme files, check the pixel base code placement, and verify each event via Meta's Event Manager debug tool. Can start today and have this sorted within 24 hours. The bid is a starting point and may shift once I see your setup. Want to jump on a quick call?
€150 EUR in 3 days
3.6
3.6

Hi, I am the professional you are looking for the tracking of your project! I have extensive experience as a Digital Data Analyst and tracking expert. I will help with your BigCommerce, and Meta pixel and API conversion events, dataLayer, etc. ¡My work is guaranteed. The combination of the native BigCommerce Data Solutions app and a hosted Adyen redirect checkout creates two specific tracking blind spots: - Script Stripping: Native BigCommerce tracking scripts often fail to load if your migrated theme uses custom headless elements, strict Content Security Policies (CSP), or cookie consent banners that block data solutions before consent. - The Adyen Redirect Break: Hosted/redirect checkouts take users off your domain. When they return to the BigCommerce success page, the original browser session is often lost. Native Pixel triggers fail to capture Purchase events because the client-side data layer is broken. The "No Websites Found" Error: This confirms that the Meta Pixel script is either completely blocked by your theme's wrapper, or your domain verification in Meta Business Manager is unlinked from the newly migrated catalog. I can offer a free initial diagnosis and guide you through the next steps. It would be very helpful if you could share your store link. Feel free to reach out via chat if you'd like to talk more about the project. Sincerely Matias Cabral
€250 EUR in 7 days
3.0
3.0

Hello,
€140 EUR in 1 day
2.2
2.2

Hey, I can start now. ✅I’ve worked on something very similar. The tricky part is diagnosing and fixing tracking issues with BigCommerce + Meta Pixel. I recently completed a BigCommerce migration from Shopify, setting up Meta Pixel and Conversions API successfully. While I haven't encountered this exact issue, I have experience troubleshooting similar tracking discrepancies. My approach involves verifying pixel loading, confirming CAPI functionality, and ensuring a seamless tracking flow from PageView to Purchase. Let's chat! -Dorofii
€180 EUR in 1 day
1.9
1.9

It sounds like you're facing a significant challenge with tracking events on your BigCommerce store, especially after the migration from Shopify. The discrepancies between the pixel setup and actual event firing can seriously affect your ad performance and conversion tracking. I can help you pinpoint what’s causing those issues. First, I’ll assess your Meta Pixel integration to ensure it's correctly implemented and that it's firing all necessary events. I'll also verify the Conversions API to confirm that server-side events, especially for purchases via the Adyen redirect, are being sent properly. I've helped numerous clients with similar BigCommerce migrations where I specifically managed the pixel and Conversions API setups, ensuring that events are accurately tracked post-migration. One tip: when you check with the Pixel Helper, take note of any console errors that could provide additional insight into what's wrong. I can dive into this right away and have an initial diagnosis ready for you within five days. Ready to kick this off, what’s the best way to get started?
€70 EUR in 5 days
2.0
2.0

Hi there, Thank you for sharing the details of your BigCommerce + Meta Pixel tracking issue. We understand how critical accurate event tracking is for your advertising and analytics, especially following a complex Shopify to BigCommerce migration with a hosted Adyen checkout. At Demivision LLC, we specialize in nuanced BigCommerce migrations and advanced Meta Pixel/Conversions API integrations. We’re familiar with the exact challenges you’re facing—especially the intricacies of event tracking when migrating from Shopify, and the unique hurdles posed by third-party payment gateways like Adyen that involve redirects. A recent client, after migrating from Shopify to BigCommerce, faced a similar situation: Meta Pixel was connected natively, but essential events (ViewContent, AddToCart, Purchase) were missing or incomplete in Events Manager. Through a methodical audit, we uncovered issues with pixel firing on dynamic storefronts and gaps in server-side event transmission, particularly after payment redirects. We resolved these by revalidating pixel installation, configuring robust CAPI integration, and testing across all funnel steps—including Test Events—until all events registered reliably. For your project, our team will: - Perform a thorough audit of your pixel and CAPI setup, including storefront and Adyen checkout flows. - Validate pixel loading and event firing client-side using Pixel Helper. - Analyze server-side CAPI event transmission, with special attention to the Adyen redirect and post-purchase confirmation. - Identify and resolve any implementation gaps—whether in template code, domain verification, or CAPI settings. - Test and verify full funnel tracking (PageView to Purchase) in Meta Events Manager. We’re confident we can restore reliable event tracking for your BigCommerce store and provide actionable documentation. Looking forward to the opportunity to help you resolve this once and for all. Best regards, Demivision LLC
€140 EUR in 5 days
1.4
1.4

**Insight:** Your current BigCommerce + Meta Pixel setup may be missing out on crucial data insights due to events not firing as expected. **Observation:** The lack of crucial events like ViewContent, AddToCart, and Purchase could be impacting your ability to track the full customer journey accurately. **Approach:** I'd focus on diagnosing why these events aren't firing properly, verifying pixel functionality on the live storefront, and ensuring the Conversions API is correctly sending server-side events, especially for purchases made through the Adyen redirect. **Technical Direction:** I recommend conducting a thorough check using the Pixel Helper tool, validating CAPI setup, and testing end-to-end with Test Events for a comprehensive resolution. Let's discuss your specific BigCommerce migration projects and how I can tailor my expertise to address your unique tracking challenges effectively.
€200 EUR in 7 days
1.6
1.6

Hello, The breakdown between your BigCommerce native Data Solutions and the Adyen redirect checkout is likely causing Meta to lose track of users the moment they leave your main domain to complete their payment. When a checkout relies on a hosted redirect, standard browser-side pixel tracking completely breaks without a highly specialized server-side payload to bridge the gap. To resolve this, we need to bypass the broken browser tracking and map custom server-to-server events using the Meta Conversions API to ensure that every transition from initiate checkout to the final Adyen redirect purchase is captured seamlessly. Having managed complex platform migrations with exactly sixteen years of experience, I know how common it is for historical Shopify data layers to conflict with BigCommerce setups, leaving Events Manager showing no websites found. While I can seamlessly align this technical troubleshooting with your broader digital growth and Meta Ads performance, the Adyen-style hosted checkout architecture itself falls outside my standard core toolkit, so I would like to understand this need more to ensure a flawless integration. Are you available for a brief chat to discuss your current domain verification status and review your Meta Events Manager setup so we can get your full funnel tracking accurately? Best regards, Narendra Singh
€120 EUR in 30 days
0.4
0.4

Hi, I am very interested in your project as a Senior Full-Stack & AI Automation Engineer with extensive experience in building scalable SaaS systems and automation platforms. I understand the importance of tracking and optimizing conversions for e-commerce platforms like BigCommerce, especially when it comes to Meta Pixel integration. Based on the information provided, it seems like the issue lies in the tracking setup after the migration from Shopify to BigCommerce. I have successfully handled similar migration projects in the past, ensuring seamless integration of Meta Pixel and Conversions API. I can diagnose the root cause of the events not firing, verify the pixel loading on the live storefront, and fix any gaps to ensure reliable tracking from PageView to Purchase. My experience in Full-Stack development, SaaS systems, and API integrations aligns well with the requirements of your project. I have a proven track record of solving complex technical challenges and ensuring the smooth operation of web applications. I have a few questions regarding the specific requirements of your project and would love to discuss them further. My time zone is flexible, so I can easily work around yours. Cheers, Jonny
€150 EUR in 1 day
0.0
0.0

This isn’t just a generic pixel setup—it’s a post-migration tracking issue where BigCommerce, Meta Pixel, CAPI, and a hosted/redirect Adyen checkout all need to work together reliably. The plan is to first audit the live storefront to confirm the pixel actually loads and fires on all relevant pages using Pixel Helper. Next, I’ll verify server-side CAPI events are being sent correctly, especially for purchases coming through the Adyen redirect flow, and check domain verification and event mapping in Meta Business. The main risk is gaps caused by migration—script conflicts, missing triggers, or server-side event misconfiguration—which I’ll address by carefully tracing the full event flow (PageView → Purchase) and ensuring both client- and server-side events are synced. Test Events will be used end-to-end to confirm reliability. I have hands-on experience with Shopify → BigCommerce migrations where I set up and validated full funnel Meta Pixel + CAPI tracking. I can start immediately and deliver verified, reliable event tracking for your store.
€140 EUR in 7 days
0.0
0.0

I can take this as a diagnosis job first, because the issue is likely between BigCommerce’s native Data Solutions setup, storefront theme events, domain verification, and the Adyen redirect purchase flow. I’ll verify Pixel Helper on live pages, check whether ViewContent/AddToCart/Checkout events are blocked or never emitted, inspect CAPI/Test Events, then fix the missing funnel events and duplicate/server matching issues. I have worked on Shopify-to-BigCommerce style tracking migrations and would focus specifically on full PageView → Purchase validation, not generic pixel setup.
€30 EUR in 7 days
0.0
0.0

This isn’t just a tracking fix—it’s about identifying where your BigCommerce → Meta Pixel → CAPI event flow is breaking after migration and ensuring the full funnel is actually reaching Meta. I’ll first check if the Pixel is correctly loading on the live site and whether events like ViewContent and AddToCart are firing at all. Then I’ll review the CAPI setup to confirm server-side Purchase events are being sent properly, especially through the Adyen redirect checkout, where tracking often breaks. The main risk is that events may be partially firing but not being received or attributed correctly due to misconfiguration after migration. I’ll isolate each step of the funnel to find exactly where the data stops. I can start immediately. The final result will be a fully working tracking setup with reliable PageView-to-Purchase event tracking in Meta.
€140 EUR in 7 days
0.0
0.0

Hello, I have thoroughly reviewed your project requirements regarding the BigCommerce + Meta Pixel tracking issue. I understand the importance of having someone with hands-on experience in BigCommerce migration, Meta Pixel, and Conversions API setup to diagnose and resolve the tracking issue effectively. With over 5 years of experience in HTML, Shopify, Website Optimization, and PHP, I am well-equipped to handle this project. You can view my portfolio at https://www.freelancer.pk/u/Aqsa4400 to get a better sense of my skills and expertise. I would love to discuss this project further with you. Please start a chat so we can delve into the specifics and outline a tailored solution for your tracking issue. Best regards, Aqsa Usman
€60 EUR in 2 days
0.0
0.0

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