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I need help turning my WhatsApp account into a reliable, desktop-only customer-support channel. The priority is real-time live chat, not chatbots or template replies. I already use WhatsApp on mobile, but for this project the full experience—from message notifications to agent responses—must work smoothly on Windows and macOS desktops. Key outcomes I am looking for: • A setup or integration (API, WhatsApp Business, or approved third-party tool) that allows multiple agents to handle live chats from their computers. • Clear instructions—or, ideally, a small knowledge-base document—showing how new agents can be added or removed without breaking the connection. • Basic analytics or conversation logs stored locally or in a secure cloud folder so we can review response times later. I will provide the active WhatsApp Business number and any required Facebook Business verification details once we start. The job is finished when I can open my laptop, see incoming messages instantly, reply in real time, and know everything is syncing correctly with the phone.
Proje No: 40070083
6 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 1 ay önce
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6 freelancer bu proje için ortalama $11 USD/ saat teklif veriyor

⭐⭐⭐⭐⭐ Dear Valuable Client, CnELIndia, led by Raman Ladhani, can help transform your WhatsApp account into a fully functional, desktop-first customer support channel. We will integrate WhatsApp Business API or an approved third-party desktop tool to enable multiple agents to respond to messages in real time on Windows and macOS. Our team will create step-by-step documentation for adding or removing agents without disrupting connectivity. We will also configure secure local or cloud-based storage for conversation logs and basic analytics to track response times. With our approach, you will be able to open your laptop, receive instant notifications, respond live, and have all messages synced seamlessly with your mobile device. CnELIndia ensures the setup is stable, secure, and easy to manage for ongoing operations.
$11 USD 40 gün içinde
5,8
5,8

Hi Fajar F., I understand you are looking to turn your WhatsApp account into a reliable desktop-only customer support channel with an emphasis on real-time live chat. I can help you set up the necessary API integration for multiple agents to manage chats seamlessly on both Windows and macOS. With over 7 years of experience in Customer Support and Desktop Applications, I specialize in creating reliable systems that enhance the customer experience. My skills in API integration and documentation align perfectly with your requirements, allowing you to add and remove agents effortlessly and maintain clear conversation logs for analytics. Here are links to my relevant portfolio: https://www.freelancer.com/u/KanzahAfaqAhmad Let’s ensure everything functions smoothly so you can provide quick, effective support. Thank you for considering my proposal. Regards, Kanzah Afaq
$10,50 USD 7 gün içinde
0,0
0,0

Hello! I am Putri Rahma. I am a freelancer specializing in administration, customer support, and virtual assistant roles. I am highly skilled in providing fast responses, maintaining high attention to detail, and ensuring all tasks are completed on time. I am proficient in navigating e-commerce platforms and communication tools such as WhatsApp and Telegram. I am also well-versed in using Microsoft Word, Excel, and Google Sheets for essential administrative tasks. I am ready to help your business maintain high customer satisfaction through efficient and friendly chat support services.
$11 USD 40 gün içinde
0,0
0,0

Hello sir, I'm interested in the job you're offering. I happen to have some free time and am an active user of social media, especially WhatsApp. I hope this can be my first job.
$10 USD 40 gün içinde
0,0
0,0

saya bisa mengerjakan custumer sopurt di waktu luang jam 21.00/00.00 dengan cepat dan teliti typing dengan cepat
$11 USD 40 gün içinde
0,0
0,0

I can help you turn your WhatsApp Business number into a reliable, desktop-first customer support channel focused on real-time human-to-human live chat, not chatbots or canned replies. My approach is to set up a stable and approved solution (WhatsApp Business Platform or a trusted third-party inbox) that allows multiple agents to handle conversations simultaneously from Windows and macOS, while keeping everything properly synced with the mobile device. The goal is that agents can work entirely from their computers and still receive messages instantly and respond in real time. I will: Configure a multi-agent desktop setup where incoming messages are visible immediately and routed correctly. Provide clear, step-by-step documentation showing how to add or remove agents without disrupting the system. Enable basic conversation logging and response-time tracking, stored securely (local export or cloud folder) so performance can be reviewed later. Verify that syncing between phone and desktop remains stable after setup. Once complete, you should be able to open your laptop, see incoming WhatsApp messages instantly, reply smoothly, and trust that everything is working reliably. I’m happy to tailor the setup based on your volume, security requirements, and team size.
$11 USD 40 gün içinde
0,0
0,0

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