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* **Rider Visibility & Direct Contact:** Display the assigned rider's details to the customer and include a 1-click button to call them directly. * **Live Order Tracking:** Integrate Google Maps to provide real-time location tracking of the rider during delivery. Push notification of delivery and status change of the Rider * **Feedback & Complaint Channels:** Add two dedicated tabs within the interface—one for general feedback and one for lodging complaints. * **Post-Delivery Dispute Resolution:** Introduce a feature allowing customers to raise a dispute (e.g., for missing items or partial deliveries) after an order has been marked as completed. ### Dispatch & Admin Controls * **Automated Order Routing:** Implement an auto-dispatch system that assigns incoming orders to the nearest active, logged-in rider. * **Manual Assignment Override:** Provide a manual assignment option in the admin dashboard to allocate or reassign orders as needed which is already there ### Craveon Platform Development & Performance * **Dedicated Restaurant App:** Build a native mobile application for restaurant partners to receive and manage orders, already in place the current web portal. * **Performance Optimization:** Investigate and fix the root causes of application slowness to ensure a fast, responsive user experience. ### Deployment, Support & Incident Management * **App Store Publishing:** Launch the application on both the Google Play Store (Android) and Apple App Store (iOS). * **1-Hour SLA Guarantee:** Commit to a strict 1-hour Service Level Agreement (SLA) to resolve any critical issues or outages that arise. * **Comprehensive Incident Logging:** Maintain detailed logs for every bug or failure, documenting exactly why the issue happened and the specific steps taken to fix it. * **1-Year Extended Support:** Provide full technical maintenance and support for 12 months post-launch.
Project ID: 40708740
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119 freelancers are bidding on average $520 USD for this job

Yes, as CnEl India, we can successfully deliver this restaurant app upgrade and provide the required SLA support. Technical & Implementation Methodology Live Tracking & Real-Time Sync: Integrate Google Maps API with WebSockets/Firebase Realtime Database for continuous rider location polling, ETA updates, turn-by-turn tracking, and click-to-call functionality. Automated Dispatch Engine: Implement a geospatial proximity algorithm (Haversine/GeoHash) to calculate the nearest active rider automatically while keeping the manual admin override intact. Dedicated App & Feedback System: Build a responsive React Native/Flutter mobile app for restaurant partners. Add post-delivery dispute modules with ticket tracking for missing items. Performance Tuning & App Store Publishing: Conduct APM profiling, optimize query execution and backend caching, resolve bottlenecks, and deploy compliant builds to both the Apple App Store and Google Play Store. SLA & Incident Management: Establish automated monitoring tools with detailed audit logs, guaranteeing a 1-hour response SLA and 1 year of continuous maintenance.
$500 USD in 15 days
9.0
9.0

Hello, I can help you with "Restaurant App Upgrade: Live Tracking Dashboard" as per your given project description. We can discuss more in detail during a chat conversation when you are available. I've worked on many PHP projects in recent times. So I am confident on achieving your expected Goals. Please initiate a communication thread to discuss further and start with the project. ⭐ 5.0/5 from a recent client: "A more professional version: “Excellent work! The job was completed within the committed timeline. Great quality, professionalism, and timely delivery. Highly appreciated and recommended.”" Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$450 USD in 9 days
8.0
8.0

⭐⭐⭐⭐⭐ Build a Seamless Delivery Experience with Rider Tracking & Support ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and see you're looking for a delivery system enhancement. You don’t need to look any further; Zohaib is here to help! My team has successfully completed 50+ similar projects for delivery management systems. I will create features for rider visibility, order tracking, and customer support, all within your budget. ➡️ Why Me? I can easily develop your delivery platform as I have 5 years of experience in mobile and web app development, focusing on real-time tracking, user interfaces, and backend systems. My expertise includes API integration, database management, and performance optimization. Additionally, I have a strong grip on technologies like Google Maps API and push notifications, ensuring a robust solution for your needs. ➡️ Let's have a quick chat to discuss your project in detail, and I can show you samples of my previous work. Looking forward to discussing this with you! ➡️ Skills & Experience: ✅ Mobile App Development ✅ Web App Development ✅ API Integration ✅ Real-Time Tracking ✅ User Interface Design ✅ Database Management ✅ Performance Optimization ✅ Push Notifications ✅ Incident Management ✅ Customer Support Features ✅ Technical Maintenance ✅ SLA Compliance Waiting for your response! Best Regards, Zohaib
$350 USD in 2 days
7.8
7.8

Hi! We can take this on — it's a well-structured upgrade with clear deliverables across tracking, dispatch, and the restaurant-side app. Before I can scope it accurately, I need to understand the current codebase. The spec mentions an existing web portal and "already in place" elements — but whether the rider and customer interfaces are native apps, a hybrid shell, or pure web changes everything about how we wire in real-time location, push notifications, and auto-dispatch logic. Can you share what the existing setup looks like technically? That answer determines how much is a feature build vs. a partial rebuild. On how we'd approach it: the live tracking layer works best backed by a real-time channel like WebSockets or Firebase, not polling — that's how you get smooth map updates without hammering the server. Auto-dispatch based on proximity is a geospatial query problem we'd handle cleanly on the backend, so nearest-active-rider logic stays extensible. The restaurant partner app we'd build in React Native — one codebase, both stores, synced with the web portal's order data without duplicating logic. Dispute resolution and feedback tabs slot in naturally once the core flows are stable. The 1-hour SLA is worth a separate conversation — it's an operational arrangement as much as a dev one, and the right alerting and incident-logging setup is something we'd want to define clearly before committing to it. Looking forward to hearing more about the existing stack.
$750 USD in 21 days
7.9
7.9

When a restaurant app needs enhanced visibility and simple order management, the real issue often lie in integrating user-friendly features with reliable performance. To address potential concerns about data integrity and service continuity, I will develop the solution without impact your current operations. Safe staging build: Full app developed in a private environment, live system untouched. Feature integration: Implement live tracking and feedback channels smoothly. Performance optimization: Analyze and resolve slowness issues for a responsive experience. App store publishing: Launch on Google Play and Apple App Store post-testing. I am bidding $579 for this project, which includes a 1-hour SLA guarantee and 1-year extended support. Could you clarify if you have specific branding assets for the app design? Rajavel
$579 USD in 10 days
6.9
6.9

Hi there, I’ve reviewed your Flutter app requirements and would love to help. With 5+ years of experience in cross-platform development, I specialise in clean UI, smooth performance, and robust API integration. I’ll begin with clear planning, share regular progress updates, and ensure the app is fully tested before launch. Let’s connect to discuss your vision — I’m ready to get started! Best, Bhargav Flutter Developer | Android & iOS Expert
$500 USD in 7 days
7.1
7.1

I can build your restaurant app's live tracking dashboard with rider visibility and direct contact features. With 13+ years in PHP and API integrations, I'll implement real-time rider location tracking, display rider details (name, photo, contact) to customers, and create a live dashboard for order status updates. I'll integrate mapping APIs (Google Maps or similar) for live route tracking and set up direct communication channels between customers and riders. My PHP backend experience ensures a scalable, reliable solution. I'd like to review your current app stack to confirm compatibility and discuss push notification requirements for order status updates. Can you share your existing tech stack and any specific rider assignment logic already in place?
$500 USD in 14 days
7.0
7.0

Hello I will be able to help you. Please message me so that we will have detail technical discussion. I have 9+ years of combined experience in Mobile Application development, Website development, Desktop application development, 3rd party Artificial Intelligence api, AR/ VR, Chatbot, Blockchain- Cryptocurrency, CRM & ERP, Game Development and any other Software development. I am having expertise in Native on Android Java, kotlin and IOS Swift, and For Hybrid Cross platform on Flutter Dart & React- Native, and for web and backend on react js and node js, Python Django. Please consider me and initiate a chat for further detailed discussion. Regards, Anju
$300 USD in 14 days
6.6
6.6

Hi, I noticed your project requires integrating Google Maps for real-time location tracking of delivery riders. As a full-stack web developer with extensive experience in PHP and Google Maps API, I can ensure seamless integration that will allow your customers to track their orders live, enhancing their overall experience. Additionally, implementing a 1-click button for direct rider contact will greatly improve communication and efficiency. Could you share more about the current structure of your app's backend to ensure smooth integration with these new features?
$250 USD in 7 days
5.7
5.7

Rider details with one-click calling, live tracking on Google Maps, push notifications on status change, plus feedback and complaint tabs. Live tracking is the part with hidden cost: streaming rider position drains battery and burns map quota if done naively. How I would build it: - Rider location sent at an adaptive interval, faster when close to the customer, slower otherwise, which cuts both battery use and cost substantially - Customer map showing rider position and estimated arrival, updating without a page or screen reload - One-click call through the platform dialer, with the rider's number masked if you want privacy between parties - Push notifications per status change, delivered reliably on both platforms - Feedback and complaint tabs writing into a structure you can actually report on, not just an inbox I built a logistics platform with live carrier tracking across 14 data sources and an offline-capable delivery app for a wholesaler. One question: what is the existing app built in, native or cross-platform? Martin
$410 USD in 10 days
5.3
5.3

Hello. "Real-Time Rider Tracking Flow" - connect dispatch, maps, status and customer updates I would build the tracking flow around the existing order backend: assign the nearest active rider, expose rider details and location through the API, show the route with Google Maps, and send push notifications for delivery status changes. Feedback, complaints and post-delivery disputes can use the same order/customer records. For the restaurant app, I would first review the existing web portal and reuse its backend logic where practical rather than duplicating order rules. I can also investigate the current performance bottlenecks, add structured incident logging, and prepare the Android/iOS releases. The 1-hour SLA and 12-month support requirement should be defined separately from the initial implementation so response time, coverage and included maintenance are unambiguous. Can you provide the current app/backend source and confirm whether rider GPS location is already available from the existing system? Looking forward to working with you. Artur Gizycki
$750 USD in 10 days
5.0
5.0

I can deliver a robust live tracking dashboard for your restaurant app, similar to the real-time delivery visibility seen in leading food delivery platforms. My expertise lies in creating intuitive user interfaces that directly address customer pain points and enhance operational efficiency. My technical approach will involve integrating the Google Maps SDK for precise live location tracking, ensuring riders are displayed with their contact details and a direct call function. I'll implement push notifications using Firebase Cloud Messaging for delivery status updates. For feedback and disputes, I'll build dedicated API endpoints and UI components, leveraging a scalable backend architecture to handle data efficiently. How do you envision the dispute resolution workflow to handle different types of issues (e.g., missing items vs. quality complaints)? Are there any specific third-party integrations you're already using or considering for rider management? I'm available to discuss these details and outline a precise project roadmap.
$626 USD in 21 days
5.2
5.2

Hi, I can help extend the Craveon platform with the delivery, tracking, rider, restaurant, admin, and post-launch support features you listed. I would first audit the existing customer app, rider app, admin panel, restaurant web portal, APIs, database structure, and notification flow so the new work fits the current system instead of duplicating what is already there. For the delivery flow, I would add rider visibility, click-to-call, live Google Maps tracking, status-change notifications, feedback, complaints, and post-completion dispute handling. On the admin side, I would implement nearest-rider auto-dispatch while preserving the existing manual assignment override. I would also profile the app and backend to identify the real causes of slowness before optimizing queries, APIs, sockets, maps, caching, or app rendering. One note on the 1-hour SLA: I can support a rapid-response process with incident logging and priority handling, but the exact SLA terms should be defined clearly around availability hours, severity levels, access, hosting responsibility, and what counts as “resolved” versus “mitigated.” Best regards, Houssame
$390 USD in 1 day
5.1
5.1

Hi, I have strong full-stack and mobile development experience covering real-time APIs, Google Maps, push notifications, order workflows, admin systems, performance optimization, and production app deployment. I’ve also shipped Android/iOS applications and manage cloud/server infrastructure directly. I can extend Craveon with live rider tracking, nearest-rider auto-dispatch, rider contact, notifications, feedback/complaints, post-delivery disputes, restaurant app functionality, performance fixes, and Play Store/App Store deployment. I’d also implement structured incident logging and can provide ongoing maintenance under a defined 1-hour critical-issue SLA. I can make it with a big smile, promise. Please DM me for further discussion. Thanks, Vivek Tailor
$1,500 USD in 21 days
5.2
5.2

Hi, You need Craveon upgraded with rider visibility + 1-tap call, live Google Maps tracking, status/delivery push, feedback & complaint tabs, post-delivery disputes, nearest-rider auto-dispatch (manual override stays), a restaurant partner app, performance fixes, and Play/App Store launch. I’d work from your existing codebase (RN/Flutter/native — whatever Craveon uses), add Maps + FCM, and ship a restaurant app that mirrors your current web portal order flow. I’ve done GPS/tracking and order-style apps with roles and real-time updates. $250 for a phased start: Rider details/call + live track + push Feedback / complaints / disputes Auto-dispatch + restaurant app + perf Store submission Note: A hard 1-hour SLA and 12 months full support can’t sit inside this budget — I’d offer a short post-launch bug-fix window, then support as a separate retainer. Best regards
$250 USD in 7 days
4.9
4.9

Drawing from over 14 years of successful Web and Mobile App Development, I am confident in my ability to deliver the comprehensive upgrade your restaurant app requires. From implementing real-time order tracking through Google Maps, push notifications, feedback & complaint channels, to post-delivery dispute resolution, I have got you covered. Additionally, I understand the crucial need for streamlined dispatch systems, manual assignment overrides, performance optimization as well as providing technical support post-launch - all within 1-hr SLA guarantee. As a Full-stack Developer proficient in MERN/MEAN stacks, I am equipped to build your native mobile app with the user-friendly interface for restaurant partners that will cover all management needs. Extensive experience with third-party integrations including Google Maps ensures smooth execution for ride visibility and route optimization modules among others. I value client satisfaction immensely and strive to provide tailor-made solutions to ensure each project's success. My commitment goes beyond the launch; I offer 1-year extended support and make it a priority to ensure detailed logs are maintained for every incident. Let's work together to create a future-proof solution that helps your business grow and stand out. Choose me so we can get started.
$700 USD in 7 days
5.0
5.0

Hi, I looked at your requirements and see that the main goal is to make Craveon deliveries easier to track, manage, and support reliably. I’d focus on connecting rider location, order status, notifications, and customer contact into one dependable flow, while improving performance and preparing the apps for both stores. I’d first review the existing web portal and mobile code, then implement the tracking and dispatch changes, test real delivery scenarios, and handle launch and ongoing support. The key is making this reliable in real-world use, not just adding screens. Quick questions: Q1. Is the rider app already sending GPS locations, or should tracking be added from scratch? Q2. Is the restaurant app planned as native Android/iOS, or would you prefer Flutter for both platforms? These answers will help define the integration work and delivery timeline. I’d be happy to review the current system and discuss the next steps. Fernando
$380 USD in 7 days
4.7
4.7

With nearly 20 years of professional experience in academia and software engineering, I bring a wealth of knowledge to your restaurant app upgrade project. My solid computer science background paired with a PhD in Artificial Intelligence makes me adept at creating solutions that meet the unique demands of a fast-paced and evolving industry like yours. Additionally, my work as the Chief Technology Officer of an AI startup gives me invaluable insights into managing large-scale projects, just like the one we are embarking on. From live tracking, automated order routing, to dedicated restaurant app development, I have had extensive hands-on experience in all the aspects you need for your project. Whether it's building an intuitive customer interface with real-time location tracking or implementing a comprehensive post-delivery dispute resolution system, I assure you that your needs will be met with utmost precision and quality output. I pride myself on my ability to deliver optimal technical solutions while maintaining a strict service level agreement and guaranteeing full support even after deployment. Let's not settle for mediocrity when we can exceed your expectations together. Schedule a conversation with me today to discuss how we can transform your vision for this app upgrade into a reality.
$250 USD in 7 days
4.6
4.6

I read your Restaurant App Upgrade: Live Tracking Dashboard brief closely. The PHP work maps to projects I deliver regularly, and Mobile App Development is routine for me. How I would handle it: • Keep Mobile App Development tight: small steps, checked as I go • Clear checkpoints so you can see progress as it happens • Build on your existing setup instead of rewriting what already works The first step stays small so you see something working quickly, then we build on it. Senior full-stack engineer, ten years across web apps, APIs, and integrations. Milestones: 1) quick review and plan, 2) build and integrate in steps, 3) test and handover. Quick question: do you already have PHP work in place, or should I set that up too? Cheers, Tin
$250 USD in 7 days
4.6
4.6

Rider visibility and direct contact is the piece worth getting right, most apps just show a name and skip the actual live map. I would pull live location through the Google Maps API, push it to a tracking screen, and expose a direct call or chat link to the rider. Built for iOS and Android before. Can start today, working dashboard in 5 days. Budget and timeline here are starting points based on the post. Once we go over the full scope together the numbers may shift. Want me to send a quick plan for the tracking flow?
$450 USD in 12 days
4.0
4.0

mumbai, India
Member since Apr 17, 2010
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