Need An Inexpensive Call Center Solution

Hello Bidders;

I am looking for software you have already developed that can be modified for our needs, as needed.

This is Part 1

What I would like to have is this:

A copy of Call Fire Cloud Call Center System (Hosted)

[url removed, login to view] that includes:

PowerScript & data popup

Unlimited call transfers

Call dispositions & statistics

Campaign, list & sound mgmt

Customer history & notes

Remote / home agents

Real time reporting

APIs to control campaigns

CRM integration support preferably with a free open source CRM like Sugar CRM

Agent monitoring barge (silent)

Upload contacts in Excel

Agent reports & statistics

Multi-line autodialer that we can set - from 1:1 up to 4:1

MachineSkip answering machine avoidance

SmartDrop answering machine messaging

Call recording - VERY IMPORTANT

One thing we really like about using Call Fire, is the agents will use their own home phone lines and what will happen is:

The agent goes to [url removed, login to view] - then agent's login

The agent fils out WHICH campaign they are working on, enters their phone number and overall passcode, email address and then the "on hold music"

Once this is filled out a code will be required to use the system and the system will call the rep with this code....The rep enters the code and system starts dialing - and the billing goes to me not my reps. At this point when a call comes through, notes can be put in, and there are areas to update the list that was loaded by the titles of the columns from the list. And there will be button dispositions (that would have been set up by the admin).

Price should included virtual instalation and instructions....

I look forward to your bids and options....

Beceriler: Asterisk PBX, VoIP

Daha fazlasını görün: inexpensive call center, working home options, working home call center, voip price, virtual call center home, virtual agent software, virtual voip, rep am, remote excel, remote call center, source home, need music agent, need crm excel system, center line, call source, call center statistics, call center number, call center list, call center address, asterisk pbx open source, inexpensive call, call center solution inexpensive, open pbx, multi phone line system, list apis

İşveren Hakkında:
( 0 değerlendirme ) Lynbrook, United States

Proje NO: #719333

5 freelancer bu iş için ortalamada 650$ teklif veriyor


Kindly check pmb

in 2 gün içinde750$ USD
(17 Değerlendirme)

Hi - Check your messages.

in 7 gün içinde400$ USD
(4 Değerlendirme)

Hi, i am VoIP/ERP Solution specialist. my specialties are in Asterisk FreeSwitch and ERP solutions. I have been leading a Enterprise Solution which is being sell to Vodafone and British Telecom. the system is the ER Daha fazlası

in 20 gün içinde600$ USD
(0 Değerlendirme)

We can offer you the features you're looking for and more with our hosted software. Please see your private message for more information on our bid.

in 2 gün içinde500$ USD
(0 Değerlendirme)

please check PMB

in 15 gün içinde1000$ USD
(0 Değerlendirme)