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I need someone to take the reins of my WhatsApp Business channel and respond to every customer manually—no chat-bots, no canned “robot” feel. Fast, friendly, and human replies are the heart of this job, and every message must echo our core values of creativity and innovation. Because I never formalised a brand-voice document, your first task will be to create one from scratch. It should capture tone, wording preferences, emoji usage, and quick-reference examples so anyone who joins the team in the future can mirror the same style. The day-to-day flow is mostly about handling incoming questions: product details, sizing, availability, shipping times, and the occasional follow-up. Promotional blasts and newsletters are handled elsewhere, so you can stay focused on genuine conversations and relationship building. Deliverables • A concise brand-voice guide (PDF or Google Doc) rooted in creativity and innovation • Real-time, manual replies to all WhatsApp inquiries during agreed-upon hours • End-of-week chat summary highlighting common questions, response times, and suggested improvements Acceptance Criteria • 100 % human-written replies—no AI or auto-reply tools • Average first-response time under 5 minutes during coverage hours • Brand-voice guide approved after a single revision round at most If this sounds like a channel you’d enjoy managing, let’s talk schedule and kickoff.
Proje No: 40067968
25 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
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25 freelancer bu proje için ortalama $19 USD/ saat teklif veriyor

Hello Nabila P., I went through your project description and it seems like my Branding skills will be a great fit for this job. Please come over chat and discuss your requirement in a detailed way. Regards, Baqar
$20 USD 40 gün içinde
3,6
3,6

Hi, I noticed something important in your job post. You are not just looking for an assistant. You are looking for someone who can reduce your daily stress, handle your customers politely, and keep your e-commerce operations running smoothly without needing you to supervise every minute. This is exactly what I do. What I bring to your business: • Fast, calm, professional customer replies • Live Chat Support, Email Support, Ticket Handling • Amazon, Flipkart, Walmart, Shopify store tasks • Order management, tracking updates, cancellations • Virtual assistant tasks and accurate data entry • Daily updates so you never have to follow up Before anything else, I have one important question for you: What is the single biggest problem you want me to remove from your daily workload? (Response time, customer complaints, order updates, or something else?) If you prefer, you can try me for 1 hour first. I will prove my work before you make any long-term decision. Ready when you are.
$20 USD 40 gün içinde
2,4
2,4

As a seasoned professional with over 7 years of experience in the graphic design and branding industry, I understand the importance of developing and maintaining a cohesive identity for your business. Your request for a personalized WhatsApp support aligns perfectly with my adeptness at creating unique brand voices and successful designs. Despite not approaching this proposal from the perspective of a copywriter per se, I approach each project holistically, understanding that branding extends from visual elements to written communication as well. My experience with logo design and strategic brand development has honed my ability to distill key values and tone preferences into concise, effective guides - just what you need for this project. Moreover, my commitment to delivering captivating designs that effectively transmit an intended message will be impeccably translated into real-time, human-written replies that align with your core values of creativity and innovation. I assure you fast yet friendly responses under five minutes on average during our agreed-upon coverage hours. Let me help you provide exemplary customer service on WhatsApp while building deep connections with your audience.
$20 USD 1 gün içinde
0,9
0,9

Human-Centric Communication! I’m excited to manage your WhatsApp Business channel, ensuring fast, friendly, and genuine replies that reflect your core values of creativity and innovation. My first task will be to create a comprehensive brand-voice guide that captures your desired tone, wording preferences, emoji usage, and quick-reference examples, ensuring consistency for anyone who joins your team in the future. On a daily basis, I will focus on responding to inquiries about product details, sizing, availability, and shipping times, fostering relationships rather than just transactions. Since promotional messages are handled elsewhere, I can dedicate my efforts to meaningful conversations. I will provide real-time, human-written replies with an average first-response time under five minutes. Additionally, I’ll deliver an end-of-week chat summary highlighting common questions and suggested improvements. If this aligns with your vision for customer engagement, let’s discuss the schedule and kick-off details. What specific values or messages do you want emphasized in the brand-voice guide? Message me so that we can discuss further.
$21,89 USD 40 gün içinde
0,0
0,0

I am very good at communication skills. And my phone is always in my hand. So it is very easy for me to reply immediately. And i hv experience with whatsapp buisness account and dealing with customers because i hv helped my mom set up and handled her buisness WhatsApp for her home bakery.
$20 USD 40 gün içinde
0,0
0,0

Respuestas humanas, cercanas y coherentes con una identidad creativa— es justamente la forma en la que me gusta trabajar. Tengo experiencia en atención personalizada por canales de mensajería, donde la clave no es solo responder rápido, sino cómo se responde: leer con atención, adaptar el tono a cada persona y generar una conversación real, no automática. Me siento cómoda gestionando WhatsApp Business de forma manual, cuidando el detalle en cada mensaje y manteniendo tiempos de respuesta ágiles durante las horas acordadas. Me interesa especialmente el primer desafío que mencionás: crear la guía de voz de marca desde cero. Puedo desarrollar un documento claro y práctico que defina el tono general, el estilo de redacción, el uso (o no) de emojis y ejemplos concretos de respuestas para situaciones frecuentes. La idea es que sea una guía viva, fácil de usar y que refleje auténticamente los valores de creatividad e innovación que buscan transmitir. En el día a día, puedo ocuparme de las consultas habituales (producto, talles, disponibilidad, envíos y seguimientos), manteniendo siempre una comunicación amable, clara y alineada con la marca. También puedo entregar un resumen de fin de semana con preguntas recurrentes, tiempos de respuesta y sugerencias de mejora, para optimizar el canal con el tiempo. Trabajo con organización, compromiso y una comunicación fluida. Si les parece, podemos coordinar horarios de cobertura, volumen estimado de mensajes y fecha de inicio.
$15 USD 30 gün içinde
0,0
0,0

Hi there, I read your post about needing a 100% human touch for your WhatsApp channel, and I would love to take this on. As a Graphic Designer and the founder of a creative studio (Keshav Rocket Mail Studio), I understand that "creativity and innovation" aren't just buzzwords—they are the way we communicate. I don't use canned responses; I believe in building relationships through genuine conversation. Here is how I can deliver on your requirements: The Brand Voice Guide: Since I have a background in design and branding (creating catalogues and DPRs), I can not only write this guide but also format it into a professional, easy-to-read PDF that your future team can use. Manual Responses: I am disciplined with response times and can guarantee the <5 minute window during our agreed hours. Customer Experience: I will handle inquiries about sizing, shipping, and products with the same care I treat my own clients. I am ready to draft the Brand Voice Guide as our first step. Let's discuss the schedule! Best regards, Keshav Sagar
$20 USD 40 gün içinde
0,0
0,0

Hi there, I can fully manage your WhatsApp Business channel with fast, friendly, and 100% human responses—no chatbots or robotic replies. I’ll create a concise Brand Voice Guide (tone, words, emoji, examples) and handle customer questions about products, sizing, availability, and shipping during agreed hours. I’ll also provide weekly summaries with insights and suggestions. Ready to help your brand shine with authentic, relationship-building interactions! Best, {vina}
$20 USD 40 gün içinde
0,0
0,0

Hi, My name is Peter and I would love to provide my expertise to you. I have over 14 years of rigorous customer service experience, both in person and virtually, in environments that require consistent execution of professional client assistance and problem solving skills. Please feel free to reach out for further discussions regarding this or any other opportunity you may have, or to touch base and assess if my services could benefit your business!
$20 USD 40 gün içinde
0,0
0,0

I’ll manage your WhatsApp Business messages with fast, friendly, 100% human replies—no bots, no copy-paste scripts. Every conversation will feel natural, helpful, and aligned with your brand’s creative and innovative spirit. Since there’s no formal brand voice yet, I’ll build a clear, easy-to-use guide covering tone, wording, emoji use, and sample replies so future team members stay consistent. I’ll handle daily customer questions about products, sizing, availability, shipping, and follow-ups, while sharing a weekly chat summary with insights, response times, and suggestions to improve the customer experience.
$20 USD 40 gün içinde
0,0
0,0

I’m an experienced chat support specialist with a strong focus on delivering fast, friendly, and genuinely human conversations exactly what your WhatsApp Business channel needs. I’m comfortable responding manually to every message with warmth and clarity, ensuring each interaction reflects your brand’s creativity and innovative spirit, without sounding scripted or robotic. I can also develop a clear, practical brand-voice guide from scratch, covering tone, wording, emoji usage, and real response examples so the style remains consistent as your team grows. With experience handling product inquiries, sizing, availability, shipping timelines, and follow-ups, I know how to build trust, strengthen customer relationships, and keep conversations flowing smoothly while staying fully aligned with your values.
$15 USD 40 gün içinde
0,0
0,0

I’d love to help manage your WhatsApp Business channel. I’m experienced at observing and adapting to tone, so I can craft a concise brand-voice guide with wording preferences and quick-reference examples for consistent messaging. I’ll make sure every customer feels heard and supported, handle product and shipping questions, and provide helpful end-of-week summaries with insights and suggestions to keep improving the overall experience.
$15 USD 40 gün içinde
0,0
0,0

Having a strong background in customer service, I am well-versed in real-time communication management. I understand the value of providing personalized, human responses to customers and representing your brand values effectively. More importantly, I bring with me a deep appreciation for creativity and innovation, attributes that will be reflected in every response I craft for your clients. My fluency in French and English is another asset that will contribute to your project. It enables me to effortlessly handle inquiries from a wider range of customers, minimizing linguistic barriers. I am excited by the prospect of creating a brand-voice guide tailored to echoeur values. Drawing on my adaptability and fast learning skills, I will analyze past responses and devise quick-reference examples to ensure continuity even when new team members join. Bearing in mind your focus on genuine conversations and relationship building, I am more than capable of providing you with the reliable and personal WhatsApp support you need. Chooserine for this role means choosing dedication, professional-motivation, punctuality, and impeccable adherence to instructions, which are characteristics attributed with my work ethic.
$15 USD 40 gün içinde
0,0
0,0

Je suis tres active aux outils de communication et j'ai une grande expertise dans la communication au service clientèle
$20 USD 40 gün içinde
0,0
0,0

I am passionate about writing, and it gives me so much satisfaction to see people engaged with my content, deriving valuable information from it. I consider it an exciting work opportunity as a freelance writer for your enterprise. I have enough time to effectively handle every task assigned to me within the specified time space.
$20 USD 40 gün içinde
0,0
0,0

Estoy dispuesto a dar todo mi esfuerzo y ganarme los clientes con confianza y determinacion para ser de su negocio mi hogar
$20 USD 40 gün içinde
0,0
0,0

Hello, i would like to bid to this offer I'm a network specialist freelance, i manage social media, chatbot and create them
$20 USD 40 gün içinde
0,0
0,0

I am keen to communicate with people as i have been a Human resource profession and talent development expertise all thru out my career.
$20 USD 40 gün içinde
0,0
0,0

High-speed, human WhatsApp manager. Deliver friendly, innovative, no-bot customer chats. And I was working Real estate counsellor so I know how to talk and And I have the possibility of persuasion
$20 USD 100 gün içinde
0,0
0,0

Ive done this for 12 years. Im a expert, you'll be delighted with my work ,as i have very important experience
$25 USD 40 gün içinde
0,0
0,0

Kalimantan Timur, Indonesia
Eki 7, 2025 tarihinden bu yana üye
$1500-3000 USD
$10-30 USD
$10-30 USD
$30-250 USD
₹1500-12500 INR
$250-750 USD
$10-100 USD
$15-25 USD / saat
$250-750 USD
$10-70 USD
$30-250 USD
$30-250 USD
$10-30 CAD
$10-25 USD
₹1500-12500 INR
$10-30 USD
₹1500-12500 INR
₹750-1250 INR / saat
$250-750 USD
₹500000-1000000 INR