This project involves the creation of a Microsoft Windows 2000 PRO/XP based application for making outbound telephone calls from a Single computer using Multiple VoIP telephone lines ( at least 2).
I am looking for a basic contact manager (Name, Phone Number, Address, City, State, ,email, Notes section, TimeZone, Call Outcome) with the ability import data from .csv files. It would also be great if the contact manager portion of the program, could handle multiple lists in separate files.
I would also want to be able to select/filter the list based on any of the fields or any combination of 2 fields (TimeZone and Outcome). Standard list maintenance features would also be required, ie reset call outcome status, bulk delete options based on call outcome status.
We would want it to function as follows:
-Configure up to 'n' (all I can see 1 person being able to handle is 3) VOIP phone lines I wouldn't want to use more then say 60-70 kilobits/second bandwidth for each line.
-Import a contact list into the program
-Start dialing out on the preconfigured lines automatically.
-Once a call is answered. Stop dialing on the other remaining lines and connect the answered line to the agent via the softphone built into the program.
-Have the agent record an outcome of the call. There should be a call wrap up mode, where by the call is disconnected, but won't start dialing again until the agent selects a call outcome.
-Continue dialing again
Repeat this process until the user decides to stop or the end of the contact file is reached.
Now the program should be able to detect busy signals and also be able to automatically hang up after a specifed number of rings or seconds of ringing. The system should also include an option to add a delay (in seconds) before dialing begins on each additional line beyond the first. This can be a slider or an input field. The program should have the ability to create a log of the calls the program has made. This can be a simple .csv file with date/time of call, phone number dialed, call outcome.
The program must be able to run on Windows 2000 or XP
Bu iş için 14 freelancer ortalamada $4321 teklif veriyor
Greetings, We have more than 10 years of expereince in VoIP, Call Center, IVRS and developed large call centers using traditional telephony as well as viop in both windows (using dialogic) and in linux (using asteri Daha Fazla
Hello Sir We are an offshore well established company for about more than five years. We have experienced developers (PHP, ASP, ASP.NET, MYSQL, C# etc.) and those are dedicated in their respective [url removed, login to view] are 100 Daha Fazla
We are expert java Swing developers for past 4 years we have products in Java Swing & Mysql. We have a satisfied client service history for 3years. We provide remote servicing also. We have expert programmers in Java, Daha Fazla
Sir We can do this project. We reviewed your requirements and we would like to execute this project using VisualBasic and C++ in Windows Platform. Awaiting your response. Thanks Aman
Dear Sir, We're a softphone dialer company years experience in voip application. We help many voip service provider create a custom dialer for them. Our dialer not only for voip dialer but also can be use for Callc Daha Fazla
We are a team of certified professionals of different technologies. pls check pmb
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We are group of highly qualified software professionals (from Top 3 colleges) from India and running our own company. Our main focus is to provide quailty work to our customers at cheap rates and build a strong custome Daha Fazla
I am currently handling this kind of project,please see profile.
Hi, Please open PMB for bid details and further discussions. Regards Erik
We are a growing software company having & callcenter operations too. We have developed a dialer for our use, which meets your requirements as we are also in the same [url removed, login to view] is in the verge of completion and needs Daha Fazla
Intelligent Software Technologies is a leading global provider of Information Technology services, specializing in the design and deployment of leading-edge solutions. Intelligent Software Technologies holds strategi Daha Fazla