I have an NEC TAPI driver for a telephone system. The software allows for connection to MS Outlook - as soon as a person rings in Outlook can bring up the contact page for that person.
My client would like the telephone system to automatically bring up the customer details from an osCommerce site.
can this be achieved? if so what do you need? this is completely new to me and I will do my best to provide as much information as you need, just ask!