Customer Satisfaction Survey Telecaller

₹1250-2500 INR / hour

Closed

Posted 7 days ago

₹1250-2500 INR / hour

I need a fresh, energetic voice to speak directly with my existing customers, run a short customer-satisfaction survey, and capture honest feedback that I can act on. The core of the job is to conduct surveys over the phone; no sales or lead generation involved. Because I don’t yet have a script, your first task will be to draft one that sounds natural, keeps the call under five minutes, and gathers clear insights on overall satisfaction, pain points, and suggested improvements. Once I approve the script you’ll start calling, record each response in a simple spreadsheet or CRM, and share a concise end-of-day summary highlighting any urgent issues. I’ll supply the customer list and calling window; you’ll bring a pleasant phone manner, good English or Hindi, basic spreadsheet skills, and the persistence to hit the daily call target. If you are a fresher who enjoys talking to people and can follow clear guidelines, you’ll do well here. Prompt communication and data accuracy are essential, and I’m happy to offer constructive feedback so you grow along the way.

Sales Account Management

Script Writing

Telemarketing

Telephone Handling

Project ID: 40670810

About the project

6 proposals

Remote project

Active 6 days ago

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6 freelancers are bidding on average ₹1,379 INR/hour for this job

@pvsysgroupinc

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₹1,250 INR in 40 days

5.0

(2 reviews)

3.4

@warrick1718

This project immediately caught my attention because it is exactly the type of work I do best. Conducting a customer-satisfaction survey and capturing honest feedback is crucial for your business. I understand the need for a clean, professional script that gathers insights efficiently. While I am new to freelancer, I have tons of experience and have done other projects off site, including telecalling and data management. I excel in creating engaging scripts and have strong communication skills in both English and Hindi. If this sounds like what you're looking for I'd love to hear more about your project. Regards, Warrick Van Eeden

₹1,250 INR in 7 days

5.0

(2 reviews)

1.2

@alluankit01

Hi, I can handle your customer satisfaction survey calls, starting with a short natural script and then recording customer feedback accurately. My approach will be: * Draft a simple 5-minute call script * Cover satisfaction, pain points and improvement ideas * Get your approval before calling * Call customers within the given time window * Record responses in spreadsheet/CRM * Flag urgent complaints * Share end-of-day summary I’m comfortable with: * Customer calling * English/Hindi communication * Survey script writing * Feedback collection * Spreadsheet updates * Data accuracy * Polite phone handling Deliverables: * Approved survey script * Completed customer calls * Recorded responses * Daily call status * Urgent issue notes * End-of-day feedback summary I’ll focus on polite communication, honest feedback collection, accurate records, and clear daily reporting. Best regards Ankit

₹1,250 INR in 40 days