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Customer Service Phone/Chat Support

₹400-750 INR / hour

Kapalı
İlan edilme: yaklaşık 1 ay önce

₹400-750 INR / hour

I am seeking a dedicated chat support executive, well-versed in phone and chat-based customer support. Ideally, you will bring a strong foundational customer service background, coupled with exceptional communication skills. Responsibilities: - Address customer queries: Your main role will be to respond to customer inquiries via phone and chat. Proficiency in verbal and written communication is crucial. Ideal Skills and Experience: - Prior experience in customer service - Excellent phone/chat etiquette - High-level communication abilities - Demonstrated ability to troubleshoot and solve problems - Ability to handle a high volume of calls/chats while maintaining a high level of professionalism The ideal candidate should be passionate about delivering high-quality customer service and enjoy solving problems. If this sounds like you, please apply.
Proje No: 37829044

Proje hakkında

45 teklif
Uzaktan proje
Son aktiviteden bu yana geçen zaman 6 gün önce

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45 freelancers are bidding on average ₹588 INR/ saat for this job
Kullanıcı Avatarı
Hello, I remember how upset I was when I couldn't reach the support team of a CRM company for clarifications on issues I had regarding their product. Let me help your customers avoid such disappointments by offering my services to streamline your workflows. I can answer customer inquiries via phone and live chat in a professional and timely manner and effectively resolve customer complaints. I have flexible working hours, excellent verbal and written communication skills and a previous role as a resolution manager for an internet service provider. You can be sure of getting the very best from me. I pay attention to detail, follow instructions strictly and deliver quality work within deadlines. Reach out to me via chat, so we can discuss and then proceed with the work immediately. My rate is negotiable. Regards, Adaobi.
₹500 INR 40 gün içinde
5,0 (1 değerlendirme)
4,6
4,6
Kullanıcı Avatarı
Good and sound knowledge of MS Excel. Ability to complete the given task in alloted time frame. Will be able to complete the Copy typing in quick time.
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
I have extensive experience in customer chat support, having worked in similar roles for several years. This experience has equipped me with the skills to effectively communicate with customers, understand their needs, and provide timely and helpful assistance. I understand the importance of empathy and patience in customer support. I am skilled at listening to customers' concerns, empathizing with their situations, and providing compassionate support, even in challenging circumstances.
₹580 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Hi there, I'm professional csa. I'm working in fusion bpo services as customer support associate since 2022 and I'm able to handle aggressive and frustrated coustomers
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
I am an experienced and dedicated customer support executive with a strong background in phone and chat-based customer service. With excellent communication skills and a passion for delivering high-quality customer experiences, I am confident in my ability to address customer queries effectively and efficiently. I have prior experience in customer service roles, demonstrating my ability to troubleshoot and solve problems while maintaining professionalism. I am capable of handling a high volume of calls and chats while ensuring customer satisfaction. I am excited about the opportunity to contribute to your team and provide exceptional support to your customers.
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
As a skilled freelancer with over three years of experience in data entry, web research, and customer support on various online platforms including Freelancer, I bring the perfect mix of skills for your customer service project. My expertise in offline/online data entry jobs, web research, and LinkedIn data collection will be a valuable addition to your team as it directly aligns with the duties listed. Moreover, my meticulous approach combined with high-level data cleaning and organization proficiency ensures that I'm able to handle high-volume tasks with ease and maintain quality. When it comes to communicating effectively, I understand the importance of verbal and written fluency needed for phone and chat-based support. I've provided genuine assistance to customers on their concerns via email correspondence whereby my main goal is always to provide solutions promptly while maintaining professionalism even during high-pressure scenarios. Lastly, my passion for solving problems combined with my unyielding commitment to delivering high-quality customer service gives me the edge you're seeking in this position. By leveraging on my excellent phone/chat etiquettes I'm ready to be that dedicated chat support executive who not only settles customer queries but also enhances your company's reputation through friendly and efficient interaction. Thank you for considering my application.
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Hello there! My name is Yaya, a Malaysian virtual assistant, and I'm excited to offer my skills in customer support for your project. With prior experience in customer service, I'm confident that I have the necessary expertise to address your customers' queries efficiently. My training and time spent in this industry have helped me gain excellent phone/chat etiquette as well as high-level communication abilities. Not only am I adept at solving problems and providing troubleshooting solutions, but I am also capable of handling a high volume of calls/chats while maintaining a professional demeanor throughout -- an essential requirement for this role. Moreover, I genuinely enjoy problem-solving and delivering top-notch customer service. For me, it's not just about being dutiful or following scripts; instead, it's about building genuine connections with customers and ensuring their issues are resolved satisfactorily. By choosing me for this project, you'll be getting someone who is dedicated and passionate about their work, making me the best fit for your customer support needs!
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Hi I read all the above details, and i will do all type of design, Development, Testing & Automation, SEO, Animation, Video editing work. i will give you many reviews with 24 hours support. i can provide you 1 month free maintenance after development. Testing services will also provide you on each stage. Will give you daily, weekely and monthly updates also. For further detail please contact me. Regard
₹750 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
i am a customer care manager. my responsibilities are Improve customer service experience, create engaged customers and facilitate organic growth, Take ownership of customers issues and follow problems through to resolution, Set a clear mission and deploy strategies focused towards that mission, Develop service procedures, policies and standards, Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports.
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Hello team, I hope that this requirement suits me well since I have 6 years of experience in customer support both call and chat support. I have a good communication skill. I also am empathetic person so i can handle the customer with care and passionate in servicing them. Thanks
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
I am an engaging and detail-oriented customer support professional who is dedicated to answering all types of customer queries and offering them the best possible solution. With my _ years of extensive experience in this field, I always strive to go beyond the average and maintain the highest level of customer satisfaction and loyalty. My colleagues would describe me as a positive and patient person who gives a lot of attention to every little detail. Apart from my work, I love reading, gardening, ____________.
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Hello Sir/Ma'am, I have gone through project requirements and I can accomplish or help you in completion of project with best customer experience. I have extensive chat, email and call support experience. I am working with amazon since lat 4 years in this domain and can easily handle chats 2 at a single time. Please message me inbox to discuss more about this. Looking ahead to hear from you. Thanking you in anticipation, Aashu Kulria
₹475 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
I have experience in BPO Industry so i know about customer handling and call etiquettes. And Also flexible with timing of work
₹575 INR 32 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
I am experience in customer service executive work so atlest i want 600 to 700 her hour or else atleast 600 per hour. I love this job and if got selected and then i will make sure that i will give a good support to customer.
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Hello sir/medam, I am capable of this job,My speaking speech with customer is good,I can solve customer problems
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
I have almost 1 and a half year of experience in customer support and can assure you that I am extremely patient and would be perfectly suitable for this role. Please let me know if you wish to connect with me.
₹575 INR 30 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Having gone through your job description, I am certain that with my skills and experiences it will be great to work with you, giving the best customers service experiences as well as exceeding your expectations. I look forward working with your team. Kindly message me let's discuss further details and kick start immediately.
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
hi i am here to provide you best rate for this project 575. i am looking for your positive response
₹575 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
Hi there, As an accomplished professional with extensive experience in the Hospitality, and Call Center/BPO sector, I have held roles as a Customer Support Rep, Sales Rep, Sales Manager, and Digital Telemarketer. I have worked across various industries, including Sales and Marketing, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, and Consulting, among others. Throughout my career, I have collaborated with leading companies in the United States, Europe, and Latin America, such as Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, Answer800, Upway, and more. I possess fluency in English, and native-level proficiency in Spanish and German. Equipped with a dual broadband and 5G internet connection, a state-of-the-art PC, pro-imported noise-reducing headphones, and a tranquil work environment, I am ready to hit the ground running. Services I can provide include inbound/outbound customer support, appointment setting, live chat support, social media support, ticket resolution, email handling, technical support, sales representation, cold calling, and lead generation. I have extensive proficiency in various customer care software, including Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, Gorgias, Magento, and Wix, among others. Best, Pedro
₹750 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0
Kullanıcı Avatarı
As an experienced virtual assistant with a diverse skill set, I'm ready to take on the challenge of your customer service phone/chat support needs. With a proven track record in chat-based customer support, I bring strong verbal and written communication skills to the table. I have been handling high volume calls and chats for my past clients while still maintaining the highest level of professionalism and customer satisfaction. I appreciate the importance of providing detailed and timely responses to customers' inquiries, ensuring they feel heard and valued. My knack for troubleshooting and problem-solving will be immensely helpful in addressing any issues your customers may have efficiently and effectively. Furthermore, I'm highly adept at multitasking and managing time well, so you can trust me to carry out this role smoothly even during busy periods. To me, delivering exceptional customer service goes beyond just doing what's required—it's about creating positive experiences. I am passionate about making every interaction count and establising lasting relationships. By hiring me, you're enlisting the services of someone who combines passion with experience. Let's enhance your customer service offerings together!
₹700 INR 40 gün içinde
0,0 (0 değerlendirme)
0,0
0,0

Müşteri hakkında

   INDIA bayrağı
Dehradun, India
0,0
0
Mar 1, 2024 tarihinden bu yana üye

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