WhatsApp Real-Time Chat Support

₹750-1250 INR / hour

Closed

Posted about 1 month ago

₹750-1250 INR / hour

I need an extra pair of hands to keep my WhatsApp line active and welcoming. Most incoming messages are straightforward product or service questions, and customers expect fast answers—ideally within moments, not hours. Your task is simple yet critical: stay logged in during the agreed shift, read each inquiry carefully, and type concise, friendly, and accurate replies right away. I will provide you with a product guide, pricing sheet, and a short FAQ so you can resolve the majority of questions on the spot. Anything outside those boundaries can be flagged for me to handle later. No sales calls, no multi-platform juggling—just focused, real-time chat on WhatsApp. Deliverables: • Live responses throughout the scheduled window • A brief daily log of handled chats and any escalations • Suggestions for new FAQ entries when the same question pops up repeatedly If you already know basic WhatsApp Business features (quick replies, labels), that’s a plus, but the main requirement is speed, clarity, and courteous language.

Social Media Management

Technical Support

Time Management

Virtual Assistant

Project ID: 40306000

About the project

3 proposals

Remote project

Active 1 mo ago

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3 freelancers are bidding on average ₹950 INR/hour for this job

@sundusghulamn

Hello! Seasoned freelancer and remote worker here. I am available to start work immediately on the project. DM me if you would like to discuss this further.

₹1,000 INR in 40 days

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(0 reviews)

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@gundor

As a detail-oriented professional with a knack for providing exceptional customer service, I am the ideal candidate to manage your WhatsApp Real-Time Chat Support. Years of experience in data entry, virtual assistance and online communication have honed my skills in speed, accuracy and the ability to solve problems efficiently. These attributes, combined with my dedication to timeliness and clarity, make me ideally positioned to meet your need for fast responses. My proficiency with Microsoft Word, Google Docs and spreadsheets, speaks to my ability to quickly adapt to new platforms-this includes any features on the WhatsApp Business app. Furthermore, my experience in handling routine tasks while maintaining a professional and courteous tone would complement your need for focused chat interactions. Lastly, I'm meticulous about noting down key details and providing clear communication as evidenced by my brief daily logs which will keep you up-to-date with all chats handled and any escalations experienced. My keen eye for patterns in inquiries could also contribute to enhancing your FAQ entries. I am excited about the possibility of supporting your clients on your behalf and contributing positively to your business operations. Let's keep those WhatsApp lines active!

₹1,000 INR in 40 days

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(0 reviews)

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@etseazy

Hi, I can handle your WhatsApp line with fast, clear, and professional responses, ensuring every customer gets immediate attention during the shift. • Replies within moments • Friendly, concise, and accurate communication • Strictly follow your product guide, pricing, and FAQ • Proper escalation for out-of-scope queries • Daily log of chats, repeated questions, and escalations I’m comfortable with WhatsApp Business features like quick replies and will keep everything organized and efficient. I’ll also suggest FAQ improvements based on recurring queries. I can commit reliably to your schedule and maintain a consistent tone that reflects your business well. I’m happy to do a short trial shift so you can evaluate my response speed and communication quality. Best regards, Shreyas

₹850 INR in 30 days