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I need a dedicated pair of hands to handle “bales chat” duties—promptly replying to every incoming message so potential buyers always feel heard. The sole focus is menjawab pertanyaan pelanggan; you will be answering straightforward inquiries about our products and services without getting into complaint resolution or hard-sell tactics. Most questions relate to informasi produk atau layanan: pricing, sizes, availability, basic specs. I’ll share a short knowledge base and ready-to-use templates; you’re welcome to add a friendly personal tone as long as the facts stay precise. We work mainly through WhatsApp Business, with the occasional Instagram DM routed through Meta Business Suite. Deliverables • Live responses during the agreed shift with a maximum 2-minute first-reply time • End-of-day summary of common questions and any points that need escalation • Complete chat logs entered in our shared Google Sheet Acceptance criteria • At least 95 % of messages answered within SLA • No open conversations left at shift’s end • Consistent, courteous brand voice throughout every reply If you already navigate WhatsApp Web or similar support tools with ease, that’s a plus and you’ll be able to start quickly.
Proje No: 40053829
68 teklifler
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68 freelancer bu proje için ortalama $19 USD/ saat teklif veriyor

Hi there, Good Morning. I’m confident I can handle your bales chat duties smoothly. I have similar experience managing WhatsApp and Instagram inquiries, replying quickly with a friendly tone while keeping product information precise and consistent. I’m comfortable following templates, updating shared Google Sheets, and maintaining a steady 2-minute response time so no buyer feels ignored. I’m organised, courteous, and make sure every conversation is closed properly before the shift ends. I can join now and start supporting your customers right away. Would you like me to provide a short sample reply in your brand voice? Thanks, Layla
$15 USD 40 gün içinde
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Hello Prasetya, I’m Kiran, A Social Media Marketing Manager with over 8 years of experience. I’d love to help with * Customer Chat Response Assistant * by developing a customized strategy. I'll also provide examples of my previous work in a private chat. Why choose me? Tailored strategies for your business Engaging content that drives results Quick, clear communication 100% satisfaction guaranteed What I offer: Social media strategy & content planning Growth-focused management across platforms Analytics to track performance and optimize results ✨ Let’s elevate your online presence! ✨ Check out my portfolio here: https://www.freelancer.com/u/Kiranshaikh2388 Let’s chat about how I can help! Thanks, Kiran
$15 USD 40 gün içinde
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I'm Dmytro, and as a highly skilled ML Ops Engineer and Data Scientist, I am well-equipped to handle the role of Customer Chat Response Assistant. My 10+ years of experience have provided me with a deep understanding of designing, deploying, and scaling machine learning models and data pipelines. This will enable me to optimize your chat response system for maximum efficiency and effectiveness in answering customer inquiries. While I haven't specifically worked on chatbot projects before, my extensive experience in handling large volumes of data and maintaining high SLA scores make me well-suited for this role. I'm confident I can quickly adapt my skills to your chosen communication platforms: WhatsApp Business, Instagram DM, and Meta Business Suite. Furthermore, my proficiency with tools like WhatsApp Web aligns perfectly with your desired qualifications. I can ensure complete adherence to the project's requirements such as maintaining courteous brand voice while answering straightforward customer inquiries. With me on board, you can expect responsive customer service with at least a 95% response rate within SLA. Let's deliver an exceptional customer experience together!
$25 USD 90 gün içinde
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Hi Prasetya, with 8 years of experience in the software field, I am the best fit for this project to handle "bales chat" duties promptly. I have the relevant skills to ensure potential buyers always feel heard by answering straightforward inquiries about products and services without the need for hard-selling tactics. How I will be completing this project: - Promptly replying to every incoming message with a maximum 2-minute first-reply time - Providing live responses during the agreed shift - Sharing an end-of-day summary of common questions and escalation points - Entering complete chat logs in a shared Google Sheet What tech stack I will be following: - Proficient in WhatsApp Business and Meta Business Suite for handling inquiries - Familiar with support tools like WhatsApp Web for efficient communication I have worked on similar solutions in the past, making me well-equipped to meet the deliverables and acceptance criteria set for this project. My experience and expertise will ensure consistent, courteous replies in line with your brand voice. Looking forward to the opportunity to work on this project with you.
$15 USD 7 gün içinde
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★★★ TOP 1%★★★ I’m excited to bring my experience as CMD as with 20+ years of building ERP n BIG Software Solutions for world market. I lead a development team as well as Marketing Team that helps early-stage founders launch MVPs faster, smarter, and cost effectively. We specialize in software architecture, deep learning, full-stack development, AWS, and CMMI 3.5 project management— covering covering the full spectrum from strategy to execution. Our portfolio spans startups and enterprises: Startup Products * Data Entry *Customer Support 24*7 *Excel / Word Operation *LinkedIn *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Operation Corporate Consulting for World largest group These projects show our ability to solve real-world problems across energy, healthcare, urban planning, and enterprise consulting with scalable AI solutions. I’d love to apply this blend of technical depth and execution-focused leadership to deliver your product quickly and effectively. Let’s connect to explore how we can accelerate your roadmap. Regards, PVSYS GROUP CMD " IF YOU THINK THEN I CAN
$15 USD 40 gün içinde
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Hi Prasetya, With 9 years of experience in the field, I am the best fit for this project. I have the relevant skills to handle the "bales chat" duties efficiently. How I will be completing this project: - Promptly replying to every incoming message to ensure potential buyers always feel heard - Answering straightforward inquiries about products and services without engaging in complaint resolution or hard-sell tactics - Maintaining a friendly personal tone while ensuring factual accuracy What tech stack I will be following: - WhatsApp Business - Instagram DM routed through Meta Business Suite - Google Sheet for chat logs I have worked on similar solutions in the past and can provide live responses during the agreed shift with a maximum 2-minute first-reply time. I will also provide an end-of-day summary of common questions and escalate any points that need attention. Acceptance criteria: - At least 95% of messages answered within the SLA - No open conversations left at the end of the shift - Consistent, courteous brand voice throughout every reply If you are looking for someone who can navigate WhatsApp Web or similar support tools with ease, I am ready to start quickly. Looking forward to working on this project with you. Thank you for considering my proposal.
$15 USD 7 gün içinde
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Hi, I understand the challenge when potential buyers reach out, every second counts, and a slow or generic response can lose their interest. That’s why you need someone reliable to answer every question quickly, accurately, and with a friendly, consistent tone. I can take full responsibility for your “bales chat” duties, replying to WhatsApp and occasional Instagram messages in real time, using your knowledge base and templates while adding a personal touch that makes customers feel heard. I’ll also keep an end-of-day summary in Google Sheets so you have a clear record of inquiries and any points that need escalation. I’m comfortable with fast typing, handling chats efficiently, and maintaining brand voice, so you can be confident every message is answered promptly and accurately. I can start immediately and ensure no conversation is left open by the end of each shift.
$20 USD 40 gün içinde
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Hi, I have read your proposal and happy to discuss it further. I have a experience in sales & customer service and currently looking for a project to work.
$20 USD 40 gün içinde
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Hi, I’m interested in handling your customer chat responses. I’m fluent in Indonesian and comfortable replying quickly, clearly, and politely. I can follow your templates and knowledge base, maintain a consistent brand voice, and keep response times under 2 minutes. I’m also familiar with WhatsApp Web and basic Google Sheets. I can provide an end-of-day summary and ensure no open conversations remain at the end of the shift. I’m ready to start anytime. Thank you for considering my application.
$15 USD 60 gün içinde
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Nice to meet you vinos68,The requirements of your project match my areas of work and skills, to introduce myself. My name is Anthony Muñoz and i am the lead engineer for DS Pro IT agency. I have worked for over 10 years as a Full-Stack and software development engineer and have successfully done multiple jobs. It will be a pleasure to work together to make your project. Feel free to discuss about the project with me, greetings.
$36 USD 40 gün içinde
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Saya memiliki keterampilan berorganisasi yang sangat baik, sangat berorientasi pada detail, dan memiliki banyak pengalaman dengan tugas-tugas administratif . Saya juga sangat ramah dan memiliki keterampilan komunikasi yang kuat, yang menurut saya akan membantu saya beradaptasi dengan baik di kantor dan mendapatkan kepercayaan dari rekan kerja.
$20 USD 40 gün içinde
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Good morning, My name is koushal and I have three years of experience in customer support at Amazon Private Limited in India. In this role, I provided support to UK-based customers, helping them resolve their issues efficiently while maintaining a high standard of communication. I take pride in being professional in my work, using proper scripts and processes to deliver excellent service. I’m also a quick learner once I understand my role and responsibilities, I handle them with complete dedication and accountability. I’m passionate about customer satisfaction and always aim to build positive experiences with every interaction.
$15 USD 40 gün içinde
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Hi, Your project matches my experience perfectly. I can provide fast, accurate, and friendly “bales chat” replies across WhatsApp Business, Instagram DM, and Meta Business Suite. Why I’m a good fit: • Comfortable with all major chat tools • Clear, precise replies for pricing, sizes, availability, etc. • 2-minute SLA response speed • No pending chats at shift end • Skilled with Google Sheets for logs & summaries • Follow templates/tone guidelines exactly What you can expect: • 95%+ messages answered within SLA • Accurate, courteous replies • End-of-day summary of FAQs & escalations • Consistent professionalism and reliability I learn fast, adapt quickly, and can start immediately once you share templates and the knowledge base. Looking forward to your onboarding steps. – Sujan
$18 USD 40 gün içinde
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I am ready to support your “bales chat” duties with fast, accurate, and friendly responses. I can handle WhatsApp Business and Instagram DMs with a consistent brand voice, ensuring all customer queries on pricing, availability, and product details are answered within SLA. I will provide clear end-of-day summaries and maintain organized chat logs in Google Sheets. I am reliable, detail-oriented, and comfortable using support tools, making me a strong fit for this role.
$15 USD 40 gün içinde
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Hello TM MOHALE, Your project for a Customer Chat Response Assistant aligns perfectly with my skills in Customer Support, Customer Service, and Social Media Management. I understand the need to promptly respond to customer inquiries about the pricing, sizes, and availability of products/services without engaging in hard-sell tactics. With my experience in handling similar tasks and my familiarity with platforms like WhatsApp Business and Instagram DM, I can ensure live responses within the required SLA. I'm confident in maintaining a consistent and courteous brand voice throughout all responses. I'm eager to collaborate and provide the dedicated support you seek for this project. Regards, Thabo
$15 USD 3 gün içinde
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I’d love to help with your chat replies. I have experience handling client messages in a marketing agency, so fast, clear, and friendly communication is something I’m already used to. I’m comfortable with WhatsApp Business, Instagram DMs, and keeping everything organized in Google Sheets. I can follow your templates, keep the tone consistent, and make sure every customer feels heard within the 2-minute reply time. You can count on me to stay responsive during my shift and leave no open conversations at the end of the day. I’m reliable, easy to work with, and ready to start right away. Looking forward to supporting your customers!
$20 USD 40 gün içinde
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Hello, My name is Atika. I read your job description, and I am interested to join. I have experienced as Admin, so communication with buyers is part of my job. I also use WhatsApp Web, Instagram Web or X everyday. I hope it can be your consideration. Thankyou.
$15 USD 40 gün içinde
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Saya telah menjadi Admin Whatsapp sebuah klinik gigi selama lebih dari 5 tahun, dengan jobdesk membalas dan merespon setiap chat customer, menjawan pertanyaan dan mmeberikan informasi detail mengenai layanan, menjadwalkan customer untuk kunjungan, menangani keluhan dan masukan dari customer, menyusun laporan mingguan dan bulanan, menjaga standar waktu respon dan kualitas komunikasi online agar customer puas dan terbantu
$15 USD 40 gün içinde
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Hi Daerah, I will promptly respond to live chats, customer complaints and query, making every interaction seamless, engaging and pleasant. I have over 2 years experience, in customer support, I’m also very familiar with WhatsApp web? Instagram and an intermediary typist and data entry specialist.
$25 USD 40 gün içinde
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Dear Hiring Manager, I am writing to express my strong interest in the Customer Service position at your company. With a background in Accounting, Administration, and hands-on experience in both the banking and e-commerce industries, I am confident in my ability to deliver excellent service and contribute effectively to your team. I completed a four-month internship as a Credit Operations Intern at Bank BJB, where I gained practical experience in handling administrative tasks, validating documents, assisting customers, and supporting credit processing procedures. This role strengthened my accuracy, customer interaction ability, and attention to detail. Additionally, I have seven months of experience as an E-commerce Admin, a position where I am still employed. My responsibilities include managing product listings, processing customer orders, handling inquiries, organizing data, and ensuring smooth daily operations. This role has further developed my customer service mindset, problem-solving skills, and ability to work efficiently in a fast-paced environment. I would welcome the opportunity to contribute my customer-focused approach, strong work ethic, and communication skills to your company. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and abilities can be a valuable asset to your team. Sincerely, Dzahra
$20 USD 40 gün içinde
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