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I’m looking for someone who can jump into my live-chat inbox, pick up incoming product questions, and answer them clearly and accurately in real time. Your main task is simple: when a visitor asks about sizing, materials, features, or availability, you reply on the spot and make sure they leave with the information they need. I already have reference sheets and links for every item we carry, so you won’t be guessing—you’ll be turning that data into friendly, conversational replies. Please be comfortable typing in fluent, polite Bahasa Indonesia (occasional short English phrases are helpful) and able to stay online during the agreed shift window. I’ll track response times, so consistency matters just as much as accuracy. Deliverable: daily chat logs exported at the end of each shift so I can review common questions and improve the knowledge base. If you have prior experience in customer or product chat support, let me know—otherwise a quick sample response to a mock question will do.
Proje No: 40043161
80 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
Bütçenizi ve zaman çerçevenizi belirleyin
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Teklifinizin ana hatlarını belirleyin
Kaydolmak ve işlere teklif vermek ücretsizdir
80 freelancer bu proje için ortalama $18 USD/ saat teklif veriyor

Hi, good day. Would it help to have someone handle your live-chat questions in real time so visitors get clear answers and don’t drop off? I’m experienced in chat-based customer support, comfortable replying quickly with accurate product details (size, materials, features, availability), and fluent in polite Bahasa Indonesia with light English when needed. I follow reference sheets closely, stay consistent with response times, and can export clean daily chat logs after each shift. Happy to share a sample reply if needed. Thanks, Debashish
$15 USD 40 gün içinde
4,0
4,0

With over a decade of experience in various technical fields such as Frontend, Backend, Mobile, Database, CMS and more, supplemented by my capacity to adapt and learn swiftly, I guarantee that I can excel in this product information chat support role. My skill set has equipped me to navigate tasks that require accuracy, consistency, and timeliness, which are all crucial in this position. As your incoming queries extend to sizing, materials, features, and availability, my profound understanding of JavaScript paired with frameworks like React.js, Vue.js will aid me seamlessly communicating relevant data turning them into friendly conversation. Meanwhile, my familiarity with automation QA (including tools like Puppeteer & Cypress) ensures an organized record of daily chat logs that can be exported at the end of each shift for process review. While I've yet directly worked customer or product support on chats specifically - this is the kind of task that relies on broader tech skills such as adaptation and clear communication-under-pressure. My expertise has exposed me to dealing with complex problems efficiently and documenting solutions effectively. Thus I eagerly await the opportunity to provide a proactive service by swiftly answering queries while also improving the knowledge base through thorough documentation.
$20 USD 10 gün içinde
2,8
2,8

As a full-time freelancer with over five years of experience in customer and virtual assistance, I am more than equipped to handle your Product Info Chat Support needs. My background in trading has sharpened my critical thinking and problem-solving skills, enabling me to provide high-quality and accurate responses in real-time. I understand that not only do customers need specific answers but also they expect it in a friendly manner - a skill I've honed throughout my career. Although I don't have a direct experience in product chat support, my proficiency in Bahasa Indonesia and English, attention to detail, and ability to handle multiple tasks simultaneously align perfectly with the skills necessary for this project. As an avid researcher, I am incredibly adept at familiarizing myself rapidly with new information, ensuring I'll be fully informed about all your products even before starting our collaboration. Undoubtedly, my deliverables mirror your requirements. In addition to providing prompt responses to queries, I am diligent with end-of-shift log exporting for seamless review and improvement. Choose me for consistent accuracy and conciseness that will ultimately improve your knowledge base and enhance customer satisfaction. Let's begin our journey towards clarity, increased productivity, and profit-focused results together!
$20 USD 40 gün içinde
2,5
2,5

With my extensive background in machine learning operations engineering and data science, I bring a unique perspective to your requirement for a product chat support specialist. My decade-long experience revolves around designing, deploying, and scaling AI-driven solutions - including chatbots - that can handle complex queries accurately and in real-time. Furthermore, my fluency in Bahasa Indonesia combined with excellent English proficiency ensures I can communicate effectively with your customers, catering to diverse language needs. I understand that during this endeavor, providing immediate, precise and friendly answers is crucial, and I guarantee that my responses will consistently match these expectations. Lastly, I fully appreciate the value of comprehensive documentation for continuous improvement. By diligently exporting daily chat logs for your perusal, we can identify and address frequently asked questions proactively while fine-tuning the knowledge base. With my skills, experience, and commitment to consistent high performance, I am convinced that I am the ideal candidate to seamlessly integrate into your team and provide top-quality results.
$25 USD 90 gün içinde
0,0
0,0

Hello Lyaa, I'm Vishal Maharaj, with 20 years of experience in Chatbot technology. I have carefully reviewed your project requirements for Product Info Chat Support. I propose to efficiently handle incoming product questions in real-time by utilizing the reference sheets and links provided. I will ensure clear and accurate responses in fluent Bahasa Indonesia, with occasional English phrases, to meet visitor inquiries. Daily chat logs will be exported for review, enhancing the knowledge base and improving response times. If you require a sample response or have any specific preferences, please let me know. Please initiate a chat to discuss further details. Cheers, Vishal Maharaj
$25 USD 40 gün içinde
0,0
0,0

✔ I deliver 100% work — 99.9% is not for me. ✔ Workflow Structure Incoming Chat Monitoring ⟶⟶ Question Identification ⟶⟶ Reference Data Consultation ⟶⟶ Clear, Polite Response ⟶⟶ Chat Log Documentation ⟶⟶ Daily Review & Reporting Key Highlights ✔ Real-time responses to all product inquiries, including sizing, materials, features, and availability. ✔ Fluent Bahasa Indonesia communication with occasional short English phrases when appropriate. ✔ Consistent, polite, and accurate messaging aligned with your reference sheets and links. ✔ Immediate information delivery to improve customer satisfaction and reduce response delays. ✔ Daily exported chat logs for review, analytics, and knowledge base improvement. ✔ Experience handling live chat support, technical questions, and customer service queries. ✔ Ability to follow shift schedules and maintain prompt, professional engagement. ✔ Organized documentation to ensure repeatable, high-quality responses across multiple shifts. Best Regards, Asad Customer Support Specialist | Live-Chat Expert | Product Information & Documentation
$16 USD 40 gün içinde
0,0
0,0

Hello there, I understand that you are in need of a freelancer to provide live-chat support for product inquiries, ensuring clear and accurate responses in real-time. I plan to handle your Product Info Chat Support efficiently by promptly responding to incoming product questions, utilizing reference sheets and links to provide detailed information, and maintaining fluent and polite communication in Bahasa Indonesia with occasional English phrases. Core Deliverables: - Responding to sizing, materials, features, and availability inquiries in real-time - Providing friendly and conversational replies based on existing data - Exporting daily chat logs for review and knowledge base improvement Expertise & Portfolio: I'll share the portfolio with you in the DM. Kindly ping me there. My experience in customer and product chat support ensures quality responses and consistent service delivery. Invitation to Proceed: I’d be happy to discuss your project further and answer any questions. Best regards, Malaika
$20 USD 40 gün içinde
0,0
0,0

⚡ Ready to bring your live-chat support to life with precision Hello lyaaw, I see you need fluent Bahasa Indonesia chat support for product inquiries. I understand how crucial clear and accurate responses are for customer satisfaction without delays. I've handled similar tasks for e-commerce businesses. With 5 years of hands-on experience, I'll ensure visitors get prompt, informative responses. I'll provide daily chat logs for your review, enhancing your knowledge base. Successfully delivered 50+ similar projects with positive feedback. Available to start immediately — first milestone ready in 24 hours. I'd love to discuss your vision. When works best for a quick 10-minute call? Worst case, you'll get free insights to guide your project. Looking forward to collaborating, Piyush Gupta Customer Support Developer | 5+ Years
$15 USD 30 gün içinde
0,0
0,0

saya merasa cocok dengan tawaran tersebut, dengan pengalaman yang saya miliki dengan membantu memberikan informasi pada pekerjaan saya sebelumnya, saya rasa saya mampu dalam mengerjakan job tersebut
$20 USD 40 gün içinde
0,0
0,0

Halo, Saya siap membantu mengelola live-chat Anda dan menjawab pertanyaan produk secara cepat, jelas, dan akurat. Saya fasih berkomunikasi dalam Bahasa Indonesia yang sopan dan natural, serta dapat menggunakan frasa Inggris singkat bila dibutuhkan. Saya memiliki pengalaman dalam customer chat support sehingga terlatih untuk menangani pertanyaan soal ukuran, material, fitur, dan ketersediaan berdasarkan referensi yang Anda sediakan. Selain itu juga dapat memberikan jawaban ramah dan informatif tanpa menambahkan detail yang keliru. Saya dapat bekerja sesuai dengan prosedur yang sudah anda buat dan siap bekerja sesegera mungkin. Saya sangat menantikan kolaborasi untuk project ini.
$20 USD 40 gün içinde
0,0
0,0

Hello! I am interested in assisting with your Product Info Chat Support role. I have experience in customer service, fast typing, and handling real-time chat conversations with clear, friendly communication. I am comfortable replying in polite, fluent Bahasa Indonesia and can switch to English phrases when needed. I can: Answer product questions quickly (sizing, materials, features, stock availability). Use your reference sheets and links to give accurate, consistent information. Maintain excellent response time throughout the shift. Provide daily exported chat logs for your review.
$20 USD 40 gün içinde
0,0
0,0

Hello! I’m very interested in supporting your live-chat inbox and ensuring your customers receive fast, accurate, and friendly responses. I have experience in product-based customer support, real-time chat handling, and data lookup. I’m highly comfortable working with reference sheets, product catalogs, and structured information to deliver clear, concise answers. My typing is fluent and polite in Bahasa Indonesia, with the ability to insert short English phrases where needed. Why I’m a great fit for this role: ⚡ Fast response time — consistent and reliable during agreed shift hours ? Accurate product communication — I always cross-check details before replying ? Professional customer support experience — familiar with sizing, material, and feature-related questions ? Comfortable with tools, links, and knowledge bases ? Daily chat log export delivered exactly as requested Sample Response (Mock Question): Customer: “Kak, untuk jaket ini ukuran M cocok untuk tinggi 165 cm?” My response: “Halo kak! Untuk tinggi 165 cm, ukuran M biasanya pas dan nyaman, karena panjang badan dan lengannya sesuai dengan standar size chart kami. Namun kalau kakak lebih suka fit yang sedikit longgar, bisa pilih L. Mau saya kirimkan size chart lengkapnya?” I’m available to start immediately and can maintain consistent performance throughout the shift. Thank you — I’d be happy to discuss further!
$20 USD 40 gün içinde
0,0
0,0

As a Digital Literacy Instructor, I empower individuals with essential computer skills and knowledge. I guide them through basic computer operations and introduce them to key concepts, enabling them to confidently navigate the digital world. My focus is on fostering digital inclusion and helping people unlock new opportunities through technology.
$20 USD 40 gün içinde
0,0
0,0

As someone who excels in data entry and typing, I have all the skills necessary to handle your Product Info Chat Support project. I have a proven track record of delivering accurate and fast outputs with zero errors, which is precisely what you need for responding to your customers' inquiries- no guesswork, just solid data transformed into friendly responses. Moreover, my experience doesn't just end at data entry; I have also had a good amount of practice working with Microsoft Office tools, which includes deep knowledge in Excel. This will enable me not only to proficiently handle the live-chat platform but also to effectively export daily chat logs for your reviews. Finally, my approach aligns beautifully with your project needs. I prioritize delivering clean, error-free work on time - this means consistent responses during the agreed shift window and daily delivery of chat logs for you to analyze and improve upon our knowledge base. As a bonus, although Bahasa Indonesia is the primary language requested, I can provide occasional short English translations when required. With me onboard, you'll get all the efficiency and dedication you're looking for in a freelancer.
$20 USD 40 gün içinde
0,0
0,0

Hello! I am Md Maruf. I can accurately fix your Excel sheet within 1 day. I will organize, clean and correct all data professionally. I am ready to start right now.
$15 USD 24 gün içinde
0,0
0,0

With my skills as a transcriptionist and virtual assistant, I can efficiently and accurately pick up incoming product questions in real-time and provide the necessary information the visitors need. My ability to transcribe audio to text in Spanish and perform data entry makes me adept at transforming the reference sheets and links you have into friendly, conversational replies. As someone who has worked extensively in giving support through chats and WhatsApp, I understand the importance of staying attentive online during the agreed shift window. On top of that, my strong organizational skills enable me to stay on top of multiple tasks at hand, ensuring prompt response times while maintaining accuracy. Additionally, providing daily chat logs at the end of each shift is something I’m very familiar with. Not only will I deliver these logs for review but also constantly improve our knowledge base by identifying common questions and improving them accordingly. In me, you’ll find a reliable and efficient professional for your Product Info Chat Support needs.
$15 USD 36 gün içinde
0,0
0,0

Hi, As a purchasing, I always expect fast and complete information whenever I ask sellers about their products. Because of that experience, I really understand what customers look for when they reach out to a seller. That’s why I’m confident I can handle this role well.
$18 USD 40 gün içinde
0,0
0,0

Hello Lyaa, I'm chandresh kumar, with 10 years of experience in Chatbot technology. I have carefully reviewed your project requirements for Product Info Chat Support. I propose to efficiently handle incoming product questions in real-time by utilizing the reference sheets and links provided. I will ensure clear and accurate responses in fluent Bahasa Indonesia, with occasional English phrases, to meet visitor inquiries. Daily chat logs will be exported for review, enhancing the knowledge base and improving response times. If you require a sample response or have any specific preferences, please let me know. Please initiate a chat to discuss further details. Cheers, Chandresh kumar
$20 USD 40 gün içinde
0,0
0,0

Hello! I am interested in your project. I have strong typing skills, excellent accuracy, and great attention to detail. I can quickly and correctly enter, format, or convert any data you need. I always follow instructions carefully and deliver on time. Even though I am new on this platform, I am highly committed and will ensure 100% error-free work. I am ready to start immediately and complete the task efficiently. Looking forward to working with you.
$20 USD 40 gün içinde
0,0
0,0

Hello, My name is Shahroz, and I am interested in helping you with live-chat support for your online store. I am comfortable answering questions in polite, clear Bahasa Indonesia and can use short English phrases when needed. I can reply to visitors quickly, accurately, and in a friendly way using your reference sheets and product links. I am organised and can stay online during the agreed shift, making sure response times are fast and consistent. I can also provide daily chat logs for your review. I have experience in customer and product support, and I am confident I can help improve your customers’ experience. I am ready to start immediately and provide reliable assistance. Thank you for your time. Regards, Shahroz
$15 USD 40 gün içinde
0,0
0,0

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