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I run all customer conversations through Telegram and need help keeping every chat timely and professional. The flow I have in mind blends smart automation with a human touch: simple, repetitive queries should trigger preset replies, while anything nuanced or sensitive will be handled manually so the person on the other end always feels heard. Your role covers two parts. First, we’ll build or fine-tune a lightweight auto-reply setup for common questions—think keyword triggers rather than a heavyweight bot framework. Second, you’ll step in for live responses whenever the script hands off, maintaining a friendly, clear tone and logging any issues I need to see. Fluent written Indonesian is essential, and being comfortable switching between automation tools (for example, Telegram Bots or a simple webhook service) and direct chat is a must. Reliability matters more than speed; I’d rather every message be answered accurately than rushed. Deliverables I expect: • A working auto-reply configuration on my Telegram account, tested end-to-end • Prompt, manual replies during agreed-upon hours for anything the automation flags • Brief weekly summary of common questions and suggested script tweaks If you’ve balanced automated and manual chat support before, tell me how you structured it and which Telegram bot tools you prefer. I’m ready to get started as soon as we confirm schedule and access.
Proje No: 40090332
25 teklifler
Uzaktan proje
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25 freelancer bu proje için ortalama $18 USD/ saat teklif veriyor

Hi , Your Automation, Chatbot, Customer Retention, Customer Experience, Customer Service, Chat Operation, Customer Support and API Integration project stood out, it shows you value precision and real results. That’s exactly what I deliver. I don’t use templates. Every project has its own psychology, and success comes from understanding your intention before execution. Why clients choose me: Simplify complexity, deliver clarity. Creative data driven execution. Clear updates, early results. Work that makes you look great. My approach: Understand your vision. Build a focused action plan. Execute with full transparency. Portfolio: https://www.freelancer.com/u/muhammadfaizanh4 Each project shows results backed by strategy. Even a quick 5 minute chat can reveal how we’ll achieve measurable impact together. Let’s make your Automation, Chatbot, Customer Retention, Customer Experience, Customer Service, Chat Operation, Customer Support and API Integration project remarkable. Faizan Your Trusted Partner in Smart Execution
$15 USD 29 gün içinde
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Hi there! I’ve reviewed your project and specialize in blending automation with a personal touch in customer support. I can build a lightweight auto-reply setup for common queries on Telegram while ensuring timely manual responses for nuanced conversations. Let’s chat about how to implement this effectively! Best Regards, Amjad Iqbal
$18 USD 40 gün içinde
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Hi There, I understand that you need a solution that combines smart automation with human interaction to manage customer conversations on Telegram. I’m excited about the opportunity to help you create a system that responds to queries with efficiency while ensuring your clients feel valued and heard. With over 6 years of experience in Customer Support and Automation, I've successfully implemented lightweight auto-reply systems tailored to various client needs. My proficiency with tools like Telegram Bots and webhook services allows for seamless integration and operation, ensuring that every message is attended to accurately. Here’s my portfolio for your reference: https://www.freelancer.com/u/adily1 I look forward to discussing how we can make your project a success. Thank you, Regard, Adil Yousuf
$15 USD 7 gün içinde
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Hello, I hope you are doing well. I’m a customer experience specialist focusing on lightweight auto-replies for Telegram and smart human handoffs. I design reliable, keyword-triggered responses and clear escalation rules so simple questions are answered instantly while nuanced chats are handled personally, keeping tone friendly and professional. Fluent in Indonesian, I can craft natural replies and switch between automation tools and live chat as needed. In prior work, I’ve built end-to-end auto-reply flows via Telegram Bot API and webhooks using Python/Node, with concise logging and weekly insights. I can replicate this for your account, ensure end-to-end testing, and enable hourly manual support during agreed times with prompt handoffs. I can deliver the setup, testing, and weekly summaries, plus a simple log of issues for you to review. Best regards, Billy Bryan
$20 USD 18 gün içinde
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Over the years, I have managed communication teams and utilized automated tools to handle repetitive queries while ensuring a human touch for nuanced situations. This involved using keyword-triggered replies, which aligns well with your requirement for a lightweight auto-reply system. Moreover, I am comfortable navigating different automation tools such as Telegram Bots or webhooks throughout the conversation process. Another essential aspect of my support approach is meticulousness - I prioritize accuracy over speed, guaranteeing every message is answered correctly regardless of any time constraints. Additionally, I can seamlessly transition between automated and manual responses, maintaining a friendly tone that genuinely addresses the customer's needs. I look forward to discussing how we can enhance your Telegram communication strategy!
$20 USD 40 gün içinde
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★★★ TOP 1%★★★ I’m excited to bring my experience as CMD as with 20+ years of building ERP n BIG Software Solutions for world market. I lead a development team as well as Marketing Team that helps early-stage founders launch MVPs faster, smarter, and cost effectively. We specialize in software architecture, deep learning, full-stack development, AWS, and CMMI 3.5 project management— covering covering the full spectrum from strategy to execution. Our portfolio spans startups and enterprises: Startup Products * Data Entry *Customer Support 24*7 *Excel / Word Operation *LinkedIn *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Operation Corporate Consulting for World largest group These projects show our ability to solve real-world problems across energy, healthcare, urban planning, and enterprise consulting with scalable AI solutions. I’d love to apply this blend of technical depth and execution-focused leadership to deliver your product quickly and effectively. Let’s connect to explore how we can accelerate your roadmap. Regards, CMD PVSYS GROUP LinkedIn Followers = 15 K worldwide Impressions on posts = 200 Millions Earning = 500 K Euro from 20012 " IF YOU THINK THEN I CAN
$15 USD 40 gün içinde
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I can manage Telegram chats professionally by handling routine queries with preset replies and carefully responding to sensitive or complex messages manually. I ensure timely responses, clear communication, and a positive customer experience. Ready to start.
$15,25 USD 40 gün içinde
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Hello, my name is Sameer. I can build and manage a Telegram Chat Response Assistant that actually saves time and improves response quality instead of sounding robotic or confusing users. Most Telegram assistants fail because they’re badly scripted, poorly integrated, or don’t understand real conversations. I focus on accuracy, speed, and natural replies. I set up assistants that can handle FAQs, customer support, lead qualification, order inquiries, and basic moderation—while knowing exactly when to escalate to a human. This is critical. A dumb bot that replies to everything damages trust; a smart assistant filters, assists, and supports your workflow. What I deliver: Smart auto-replies based on keywords, flows, or AI logic Clean, professional response tone aligned with your brand Fast setup for private groups, public channels, or business chats Reduced manual workload without losing conversation quality If needed, I can integrate external tools, APIs, or knowledge bases so the assistant gives useful, contextual answers, not generic nonsense. I also test edge cases to avoid wrong replies that frustrate users. I don’t just “set it up and disappear.
$15 USD 1 gün içinde
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I recently completed a project very similar to what you’re looking for, focusing on creating a clean, user-friendly Telegram auto-reply system with seamless handoffs to live support to keep conversations professional and accurate. I specialize in automation setup, manual chat management, and scripting with Telegram Bots and webhook services. Fluent in written Indonesian, I ensure replies are reliable and well-logged. While I am new to freelancer, I have tons of experience and have done other projects off site. I would love to chat more about your project! Regards, C-Jay Solomon
$19 USD 14 gün içinde
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Hello, I have over 3 years of experience in customer support and chat operations, combining keyword-based Telegram auto-replies with thoughtful manual support to keep conversations professional and timely. I can help to set up and test lightweight auto-replies for common questions, handle manual responses for nuanced or sensitive chats, maintain a clear, friendly tone in fluent written Indonesian, share weekly summaries with insights and script improvements. I prioritize accuracy, reliability, and customer experience over rushed replies. I’m ready to begin once schedule and access are confirmed. Best regards, Biggirl Adindu-Wodu
$15 USD 40 gün içinde
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My proposal is to help you manage Telegram customer conversations in a way that feels efficient but still personal. I’ll support you by combining simple automation for routine questions with thoughtful, manual replies whenever a conversation needs a human touch. I’ll start by setting up or refining a lightweight auto-reply system using keyword triggers to handle common inquiries. This will keep responses fast without relying on an overly complex bot. I’ll test everything end to end to make sure the automation works smoothly in your Telegram account. When messages fall outside the scripts, I’ll step in during agreed-upon hours to respond manually in fluent Indonesian. My focus will be on clear, friendly, and accurate replies so customers feel heard and supported. I’ll also keep notes on recurring issues or questions that may need your attention. Accuracy and reliability are my priorities I’d rather respond correctly than rush a reply. To help improve the system over time, I’ll provide a short weekly summary of common questions along with suggestions for refining the auto-reply scripts. My goal is to create a balanced support setup that keeps conversations professional, responsive, and easy for you to oversee.
$20 USD 40 gün içinde
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Dear hiring client! I hope this message finds you well. I am Ready to assist you as your Reliable Virtual Assistant My name is Ben, and I’m excited about the opportunity to support you as your Virtual Assistant. After reviewing your project description, I’m confident that my skills align perfectly with your needs for a proactive, trustworthy, and detail-oriented professional. With expertise in virtual assistance, social media management, and content writing, I’m well equipped to handle your tasks promptly and efficiently. My strong written and verbal English communication skills ensure clarity and professionalism in all interactions. I’m available to start immediately with long term commitment and would love to discuss your project further. My rates are negotiable, and I’m open to aligning with your budget. Let’s connect to explore how I can contribute to your success. Looking forward to your response! Best regards, Ben
$20 USD 40 gün içinde
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Hello, I have strong experience in live chat and customer support, with excellent written English and a friendly, professional communication style. I’m quick to respond, detail-oriented, and focused on providing a positive customer experience. I’m reliable, available up to 40 hours weekly, and ready to start immediately. Best regards, Nayera
$20 USD 40 gün içinde
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I have previously structured hybrid chat flows where simple, repetitive questions are handled via keyword-triggered auto-replies, while nuanced, sensitive, or unclear messages are escalated seamlessly to a human—ensuring customers always feel heard and respected. How I would approach your setup: • Build or refine a Telegram auto-reply system using keyword-based logic (no heavy bot framework) • Clearly define handoff conditions for sensitive or ambiguous queries • Ensure the transition from automation to human support feels natural • Provide manual, timely responses during agreed hours with a professional and friendly tone • Log conversations and edge cases for review • Share a weekly summary of common questions, automation gaps, and suggested script improvements Tools & Tech: • Telegram Bot API (or webhook-based setup) • Python-based automation (lightweight, reliable) • Simple logging via Google Sheets / Notion / database (as preferred) I’m comfortable switching between automation tools and live chat, and I prioritize accuracy, clarity, and consistency over rushed responses. Fluent written Indonesian will be used for all customer-facing communication. I can start immediately once schedule and access are confirmed, and I’m happy to adjust workflows based on your preferences. Looking forward to working together. Best regards, Adhiraj
$17 USD 40 gün içinde
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I’m a reliable Virtual Assistant with experience managing Telegram accounts and communities. I can help you keep your Telegram active, organized, and professional while saving you time. What I can help you with: Managing Telegram chats, groups, and channels Replying to messages and customer inquiries professionally Posting scheduled content and announcements Moderating groups (removing spam, managing members) Organizing messages, links, and files Basic customer support and follow-ups
$15 USD 40 gün içinde
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I’m the best candidate for this role because I have hands-on experience managing customer conversations, scheduling, and messaging workflows with a balance of automation and personal touch. I understand how to set up lightweight auto-reply systems using keyword triggers while ensuring that nuanced or sensitive messages are handled manually with clarity, professionalism, and empathy. I’m highly organized and detail-oriented, which ensures every message is answered accurately and logged properly for review. I’m comfortable working with automation tools like Telegram Bots or simple webhook services, and I can seamlessly switch between automated flows and live replies. My experience in social media management, client communications, and VA work has honed my ability to maintain friendly, consistent, and professional messaging across multiple channels. I can also provide brief weekly summaries highlighting recurring questions and suggest script improvements, making the system more efficient over time. Reliability and accuracy are my top priorities, so every chat will be handled thoughtfully.
$15 USD 40 gün içinde
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Stop here please! I know this message looks different, but I promise it will be the one worth reading. We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on Customer Support, Customer Service, Customer Retention, Customer Experience, Automation, Chatbot, API Integration, Chat Operation Please come over chat and discuss your requirement in a detailed way. Thank You
$20 USD 40 gün içinde
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I can help you run a reliable Telegram support system that combines smart, keyword-based auto-replies with clear, human responses when needed. I’ve worked with lightweight Telegram automation (keyword triggers, bots, simple webhooks) to handle repetitive questions, while personally managing nuanced or sensitive chats so customers always feel heard. I prioritize accuracy, tone, and consistency over rushed replies. What I’ll deliver: A tested Telegram auto-reply setup for common questions Manual, professional replies during agreed hours (fluent Indonesian) Weekly summary of common queries and suggested script improvements I’m comfortable switching between automation tools and live chat and ready to start once schedule and access are confirmed.
$20 USD 40 gün içinde
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I can support your Telegram-based customer conversations by combining lightweight automation with thoughtful human responses. I’m comfortable setting up and fine-tuning simple auto-reply systems using keyword triggers, while ensuring more nuanced or sensitive messages are handled manually so customers always feel heard. My role would cover both sides of the workflow: configuring and testing an auto-reply setup for common questions, and actively responding to flagged or non-scripted chats during the agreed hours with a clear, friendly, and professional tone. I will also log important issues and provide brief weekly summaries highlighting frequent questions and suggestions for improving the reply scripts. I’m fluent in written Indonesian and comfortable switching between Telegram Bot tools (such as BotFather-based bots or simple webhook/automation services) and direct chat handling. I value accuracy and consistency over rushing replies, ensuring each message is handled properly. I’m available to start as soon as schedule and access are confirmed, and I’d be happy to discuss the preferred automation tools and workflow you have in mind.
$20 USD 40 gün içinde
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I developed a production-ready Telegram Ordering Bot designed for small to medium businesses, focusing on response accuracy, secure admin control, and a streamlined ordering flow. Unlike basic keyword-based bots, this system integrates AI intent detection using the Groq API (LLaMA 3) to understand natural language user messages. The bot supports real-time product and stock management (admin-only), including adding, editing, and deleting products, as well as price updates. Orders generate automatic invoices with full status handling (pending, approved, rejected, cancelled) and stock validation to prevent overselling. Payments are handled manually between the admin and the user, allowing flexible payment methods such as bank transfer or cash. The current implementation uses in-memory storage and does not yet use a KV or database layer, which is clearly documented and strongly recommended to be upgraded to Cloudflare KV or D1 for persistence and scalability. Built with Telegram Bot API and Cloudflare Workers, the codebase is clean, modular, and easy to edit or extend, making it ideal for future database integration, payment automation, and custom business workflows.
$15 USD 40 gün içinde
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Lubuklinggau, Indonesia
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