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I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable covering weekends or extended hours, mention that as well. Final deliverables will be: • Real-time chat coverage during the agreed hours • Clear, concise chat logs updated daily • A brief weekly summary of recurring issues or opportunities you notice I’m ready to start as soon as I find the right fit.
Proje No: 40061572
22 teklifler
Uzaktan proje
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22 freelancer bu proje için ortalama ₹890 INR/ saat teklif veriyor

I have 8+ years of WhatsApp Business automation and customer service experience. I've handled high-volume customer support, created automated workflows, and maintained Google Sheets logging systems. I'm familiar with WhatsApp Business APIs, response time management, and maintaining friendly brand voice. I can cover extended hours, manage weekends, and provide detailed weekly summaries. Ready to take over your channel immediately with professional, responsive support.
₹888,88 INR 40 gün içinde
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I propose to take full responsibility for managing your WhatsApp Business channel and handling all incoming customer-service inquiries through timely, friendly, and brand-aligned chat support. My work will include answering product questions, resolving routine issues, capturing customer feedback, and escalating cases that require higher-level attention, while maintaining low response times and clear communication throughout. I will log every conversation accurately in your shared Google Sheet for internal tracking, provide real-time coverage during the agreed hours (including weekends or extended hours if required), and deliver concise daily chat logs along with a brief weekly summary highlighting recurring issues, trends, or opportunities for improvement. With prior experience managing live-chat and WhatsApp-based customer support at scale, I rely on structured workflows and organization tools to ensure consistency, accountability, and a smooth customer experience from first message to resolution
₹750 INR 40 gün içinde
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Hi, *What if every WhatsApp chat left your customers more loyal than before?* That’s exactly what I help brands achieve. I’ve managed WhatsApp and live chat support for e-commerce and service-based businesses handling up to *100 chats/day*, reducing response times by *62%*, and boosting satisfaction ratings by *74%*. *Quick answers to your questions:* - *Experience*: 6+ months handling product questions, complaints, and feedback via WhatsApp Business. - *Tools*: Google Sheets, Notion, and saved replies for faster, consistent responses. - *Availability*: I’m open to weekends and extended hours when needed. - *Daily Logs & Weekly Summaries*: Absolutely part of my routine. *Question*: Would you like help setting up quick replies or refining the tone to match your brand better? *P.S.* With me on board, your WhatsApp won’t just be “covered” it’ll become your strongest channel for customer trust and retention.
₹750 INR 20 gün içinde
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Hi there, I am a Full Stack Web & App Developer and AI Automation Expert with experience managing WhatsApp and live-chat support. I can handle all customer inquiries promptly, maintain a professional and friendly brand tone, log conversations in Google Sheets, and provide weekly summaries with insights on recurring issues. I am reliable, organized, and ready to start immediately, including coverage during weekends or extended hours if needed. Best regards, Raiha Umar | AI Automation Expert
₹1.000 INR 30 gün içinde
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Hallo! I'll be honest, I think that I'm better than most of the other candidates because I've been into customer handling from last 2 years & myself have been a product owner & I've excellent communication skills which makes me better than 90% of the candidates. Lastly, I can dedicate alot of time to this as well.
₹750 INR 40 gün içinde
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Hello, Greetings from Resonite Technologies. We can take full ownership of your WhatsApp customer support channel, ensuring fast, friendly, and well-documented responses that align with your brand tone. Our team has hands-on experience managing WhatsApp Business and live-chat support for e-commerce and service-based clients. What we’ll handle: • Real-time, chat-only customer support on WhatsApp • Product inquiries, basic issue resolution, and feedback collection • Clear escalation of complex cases to your team • Daily logging of all conversations in your shared Google Sheet • Consistent, professional, and brand-aligned communication Our experience: • Managed 100+ chats/day across WhatsApp, web chat, and social DMs • Used Google Sheets, CRM tools, and ticket trackers for clean documentation • Trained support staff focused on response time and customer satisfaction Availability: • Flexible coverage including weekends and extended hours if required • Can start immediately after brief onboarding Deliverables: • Reliable live chat coverage during agreed hours • Updated daily chat logs • Weekly insight summary on recurring issues and improvement opportunities Happy to begin right away and grow with your support needs. — Resonite Technologies
₹1.300 INR 40 gün içinde
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I am a senior developer of ASP.NET Core MVC & CMS & ASP.NET & Java with over 8 years of experience in software development. I am an expert on windows and web development using C#, VB.NET, VB6, ASP.NET, Entity Framework, Spring Boot. I work with ASP.NET, Core, MVC, Web API, WebServices, WCFServices, Webform, SQL Server, MongoDB, MySQL, Crystal Report, RDLC, SSIS, SSRS, HTML, CSS, Javascript, TypeScript, Jquery, AJAX, Angular, TFS, SVN, Github, GitLab, Azure, Plesk, Angular, Angular2, Javascript, HTML, CSS, JQUERY.
₹750 INR 40 gün içinde
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I will do my best as customer service, I will provide good service, good response, do not treat customers badly, and provide solutions to problems faced.
₹850 INR 40 gün içinde
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Am please to apply for this as someone who has experiences in business and data entry jobs,I will work to your satisfaction with all my abilities to make sure the company is doing well,am Julius Michael by name, thank you.
₹1.000 INR 40 gün içinde
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Whatsapp is the top social chat platform which we use in our country and the majority of the population uses it more than regular SMS or calls so this gives me an advantage of already knowing the basics of the tools being used for work. I acquire good communication and problem solving skills with a typing speed of 48 WPM. Apart from the skills, I have no prior work experience which gives me a positive aspect towards learning and grasping the product more efficiently. Feel free to reach out to me for any questions or queries.
₹900 INR 40 gün içinde
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Hello, I’m interested in managing your WhatsApp customer service channel and providing consistent, friendly chat support. I specialize in non-technical customer service and am comfortable handling product questions, basic issue resolution, feedback recording, and escalating matters that require higher-level attention. I have experience handling customer conversations through chat-based platforms such as WhatsApp, social media messaging, and live chat environments. I focus on maintaining a polite, on-brand tone while keeping response times low and conversations well organized. For organization and tracking, I am comfortable logging conversations, updating shared Google Sheets daily, and following clear workflows for internal reporting. I pay close attention to detail and ensure chat records are accurate and up to date. I am open to handling steady daily chat volumes and can adapt quickly as volume increases. I am also available for extended hours and weekends if needed, depending on your requirements. I can provide: • Real-time WhatsApp chat support during agreed hours • Daily updated chat logs in Google Sheets • Weekly summaries highlighting common customer issues and opportunities I am reliable, easy to communicate with, and ready to start immediately. I would be happy to discuss your expectations, tone guidelines, and coverage hours. Thank you for your consideration, Amarachi
₹750 INR 20 gün içinde
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I am an ambitious and highly organized Entry-Level Virtual Assistant offering a versatile skill set perfect for supporting your remote operational and creative needs. My background combines strong administrative efficiency with hands-on experience in high-pace, customer-focused environments, ensuring I am reliable, proactive, and ready to deliver results from day one. Why Hire Me as Your Virtual Assistant? Exceptional Digital Organization : Proficient in virtual time management and scheduling using Google Calendar, Email, Zoom, and Meet. Creative Content & Design : Experienced in designing visual assets and editing multimedia for marketing/social media. Skilled in creating engaging visual content using Canva and editing videos with CapCut. E-commerce & Finance Support : Capable of basic data management using Spreadsheets , handling online transactions via PayPal , and supporting Marketplace Operations. Proactive & Tech-Savvy : I am quick to master new technologies, including being proficient with Gemini AI, ready to provide up-to-date and efficient support.
₹1.000 INR 40 gün içinde
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Hi, I can fully automate your WhatsApp customer-service flow so routine commerce queries are handled instantly without human involvement. The automation will: Answer FAQs and product questions automatically Handle order/status/basic issue queries Log every conversation in Google Sheets Redirect only complex or sensitive cases to a human agent This setup saves you hours daily, reduces support costs, and keeps response times near-instant, while humans step in only when truly needed. I can set this up quickly and scale it as your volume grows.
₹750 INR 30 gün içinde
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I am a reliable and organized chat-support professional with experience handling WhatsApp and live customer service conversations. I respond quickly, maintain a friendly brand-aligned tone, accurately log chats in Google Sheets, and escalate issues when needed. I’m comfortable managing daily chat volumes, covering extended hours or weekends, and providing clear weekly insights to improve customer experience.
₹1.000 INR 30 gün içinde
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Maybe you’re new to the Freelancer platform. Maybe you’ve been at it for a while but have yet to be awarded that elusive first project. Odds are it’s not your skillset that’s lacking. There’s an art form to writing an attention-grabbing bid that makes you stand apart from the crowd and puts your considerable skills front and center. We’re going to teach you how to do it.
₹750 INR 40 gün içinde
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Hi, I understand you need reliable WhatsApp customer support that keeps response times low, maintains a friendly brand tone, and logs every conversation clearly for internal tracking. I can support this with a human-first setup that also allows gradual AI automation once patterns are clear—without risking customer experience. Phase 1 – Human-led Support: • Real-time WhatsApp chat handling during agreed hours • Clear, brand-aligned responses to product questions and minor issues • Proper escalation of complex or sensitive cases • Daily chat logs updated in your shared Google Sheet • Weekly summary of recurring issues and insights Phase 2 – Optional AI Assistance: • Train an AI assistant using your existing chat history and FAQs • Automate repetitive queries like pricing, availability, and order status • AI handles first responses; important conversations go to a human • Faster replies and reduced long-term support workload The goal is not to replace humans abruptly, but to improve speed, consistency, and scalability while keeping full control over tone and responses. I’m comfortable with WhatsApp Business, Google Sheets, and escalation workflows, and I’m open to extended hours or weekend coverage if required. I can also explain how the AI would be trained and monitored before enabling it. Would you prefer starting with human-only support or a hybrid approach?
₹750 INR 40 gün içinde
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call service call care call support Hindi speaker customer care service Thank you so much ☺️❤️❤️❤️❤️❤️❤️
₹900 INR 60 gün içinde
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Olá, boa noite! Sou uma profissional altamente qualificada. Com mais de 10 anos de experiência em atendimento ao cliente. Especializada em vendas em atendimento online. E estou totalmente aberta para negociação.
₹1.000 INR 40 gün içinde
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Versatile professional with 13.5+ years of experience spanning Sales, Customer Experience, Technical Support, and Executive Assistance. Adept at onboarding customers, delivering high-quality service, optimizing processes, and supporting leadership teams. Known for reliability, multi-tasking, and strong problem-solving abilities across diverse industries including telecom, finance, travel, digital services, and event management.
₹1.000 INR 30 gün içinde
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A customer-focused and patient individual with strong written communication skills and the ability to handle multiple chats efficiently. Experienced in resolving customer queries, providing timely support, and ensuring a positive user experience. Comfortable working in fast-paced environments, following SOPs, and maintaining professionalism while delivering accurate and empathetic support. Eager to learn, adapt, and grow within a customer support role.
₹750 INR 40 gün içinde
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Keerikkad, India
Ara 10, 2025 tarihinden bu yana üye
$10-30 USD
$40-60 AUD
₹750-1250 INR / saat
₹600-1500 INR
$2-8 USD / saat
$8-15 USD / saat
$2-8 USD / saat
$15-25 USD / saat
€30-250 EUR
₹750-1250 INR / saat
$15-25 USD / saat
₹12500-37500 INR
₹12500-37500 INR
€8-80 EUR
$2-8 USD / saat
$8-15 AUD / saat
₹12500-37500 INR
$30-250 USD
₹600-1500 INR
€30-250 EUR