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I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable covering weekends or extended hours, mention that as well. Final deliverables will be: • Real-time chat coverage during the agreed hours • Clear, concise chat logs updated daily • A brief weekly summary of recurring issues or opportunities you notice I’m ready to start as soon as I find the right fit.
Proje No: 40066224
60 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
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60 freelancer bu proje için ortalama ₹23.528 INR teklif veriyor

I'm interested in taking on your WhatsApp customer service project. I have experience handling live-chat support, including WhatsApp, and have managed high volumes of customer inquiries. I'm comfortable with chat-based support, using tools like Google Sheets for tracking and organization. I'd love to discuss further and customize my approach to fit your needs.
₹15.000 INR 7 gün içinde
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As a multi-talented professional with a deep understanding of visual communication and a passion for bringing ideas to life, I am uniquely equipped to not only manage your customer service inquiries, but also do so in a way that aligns with your brand's messaging. I possess experience in graphic design, video editing, website design - all these skills come together to enhance my ability to maintain a friendly tone, create engaging digital experiences through chat, and effectively address your customers' needs. While I may not have direct WhatsApp or live-chat customer service experience as described in your project, I can assure you that my broad skill set will enable me to excel at any task given- just like what you need. My talent for rapidly adopting new technologies and my fast communication skills will allow me to swiftly become proficient with WhatsApp Business account platform. Having an extended background, I understand the importance of diligent organization in projects like these. Some key tools that help in organizing large data sets efficiently include Trello and Asana. Additionally, Google Sheets is a platform I am well versed with, guaranteeing smooth and accurate documentation of each conversation. As someone who values time, I am willing to work over weekends or extended hours if needed
₹13.000 INR 30 gün içinde
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saya berminat untuk melakukan pekerjaan ini dan sudah terbiasa melakukannya jadi saya harap saya dapat mendapatkan pekerjaan ini
₹25.000 INR 7 gün içinde
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Hello, I’m interested in managing your WhatsApp customer support. I have experience handling chat-based customer service, answering product queries, resolving basic issues, and escalating cases when needed. I’ve managed high daily chat volumes while maintaining quick response times and a friendly, brand-consistent tone. I’m comfortable using WhatsApp Business, Google Sheets for logging, and basic CRM/tracking tools to stay organized. I can provide: Real-time chat support during agreed hours Daily updated and well-organized chat logs Weekly summaries with recurring issues and improvement opportunities I’m also open to weekend and extended-hour coverage if required. Available to start immediately. Looking forward to working with you. Best regards, Ragini Baghel
₹25.000 INR 7 gün içinde
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Hello I’m excited about the opportunity to support your WhatsApp channel. I have hands-on experience in live-chat and WhatsApp customer service, where I’ve managed 50–100+ messages daily—answering product questions, resolving minor issues, escalating when needed, and collecting valuable feedback. I’m highly organized, quick to respond, and maintain a tone that aligns with each brand’s identity. I’m comfortable using Google Sheets* for logging chats and tracking patterns, ensuring clear and consistent records. Available for weekends and extended hours, if required. I ensure real-time coverage, daily chat log updates, and *weekly summaries with insights and recurring issues. I’d love to contribute to your team with reliable, high-quality customer support that reflects your brand’s values. Looking forward to working together!
₹25.000 INR 7 gün içinde
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مرحبا بك لقد قرات ما تطلب إنجازه وأنا علي إستعداد تام علي تقديم هذه الخدمه ولاكن احتاج معرفع بعض التفاصيل الخاصه بالمشروع لفهم المهمه بشكل كامل
₹25.000 INR 7 gün içinde
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Hello, I’m interested in managing your WhatsApp customer-service channel and providing fast, friendly, and well-organized chat support. I have experience with chat-based customer service, handling product questions, resolving common issues, and escalating cases when needed. I’m comfortable managing 40–80+ chats per day, maintaining a brand-consistent tone, and keeping response times low. I work daily with WhatsApp Business and Google Sheets to log conversations, feedback, and outcomes accurately. I can provide real-time chat coverage during agreed hours, daily updated chat logs, and a clear weekly summary of recurring issues or opportunities. I’m reliable, detail-oriented, and available to start immediately. Weekend and extended-hour coverage is possible. Looking forward to discussing your needs. Best regards, Siesmanoritsia Amalensi
₹25.000 INR 7 gün içinde
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im ready to do this as im always active on whatsapp and other social media and i make sure to give you a successfull customer service
₹25.000 INR 7 gün içinde
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I can complete this project efficiently with clear communication and high-quality results. I have hands-on experience in delivering similar work and will follow your requirements closely. I will provide regular updates, quick revisions if needed, and ensure on-time delivery. My focus is on accuracy, performance, and long-term value for your business. I’m confident I can deliver exactly what you’re looking for within the agreed timeline.
₹25.000 INR 7 gün içinde
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I’ve read your project description and this aligns directly with my experience as a customer service representative handling live chat support. In my current role, I manage real time customer inquiries daily answering questions, resolving issues, documenting conversations, and escalating cases when needed while keeping response times low. Based on that experience, I can take over your WhatsApp channel, maintain a friendly, brand aligned tone, and log each conversation in your shared Google Sheet. I’m organized, reliable, and available to start immediately, including weekends or extended hours if required.
₹25.000 INR 7 gün içinde
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Hi, I can absolutely take over your WhatsApp customer service and handle chats in a friendly, brand-consistent way. Alongside manual support, I’d like to propose a light automation layer that can significantly reduce response times and repetitive work — without losing the human touch. How this would work: • A smart auto-reply system for common questions (pricing, availability, delivery, FAQs) • Pre-approved message templates to maintain your brand tone • Automatic tagging of conversations (question, issue, feedback, escalation) • Daily auto-logging of chats into your Google Sheet • Manual human handling for complex cases, complaints, or escalations This setup ensures customers get instant responses for routine queries, while anything that needs judgment or empathy is handled personally by me. It keeps response times low, improves consistency, and gives you cleaner data to review. I’m comfortable covering extended hours and weekends if needed, and I can adapt the automation level based on your comfort — starting simple and expanding only if it adds value. If you’d like, I can first handle chats manually for a short period, identify repeat patterns, and then introduce automation only where it clearly helps. Looking forward to discussing this further.
₹24.000 INR 30 gün içinde
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I am a reliable and organized freelancer with experience in chat-based customer service. I speak French fluently and have a good basic understanding of English, which allows me to follow instructions and respond to customer needs when required. I am comfortable managing WhatsApp Business conversations, answering product questions, resolving minor issues, logging chats accurately in Google Sheets, and escalating complex cases. I am responsive, detail-oriented, and available for extended hours or weekends if needed.
₹25.000 INR 7 gün içinde
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Having worked in customer service and data entry positions, I understand the importance of prompt, accurate and friendly communication in building solid relationships with clients. My background in these fields and my proficiency using Excel makes me an excellent fit for your WhatsApp Customer Service Chat Support role. Throughout my career, I've handled high volume, time-sensitive tasks with ease while ensuring quality and attention to detail aren't compromised. I'm familiar with different Customer Relationship Management (CRM) tools that can help streamline your customer service process further. Planning ahead is another skill at which I'm adept; having your Google Sheet updated regularly wouldn't be a problem. Regarding covering weekends or extended hours - yes, I can handle that. Plus, at the end of each week, I'll provide you a condensed report summarising recurring issues or opportunities for improvement that I observed. Overall, if you select me as your freelancer for this project, you can expect professional dedication to your customers and your brand reputation. Let's chat about how we can exceed your expectations!
₹25.000 INR 7 gün içinde
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HLO IM INTRESTED IN MANAGING YOUR WHATSAPP CUSTOMER SUPPORT AS I HAVE 1.5 years of EXPERIENCE in HANDling CHAT AND EMAIL BASED CUSTOMER SERVICE IM COMFORTABLE MANAGING 40-50 CHATS IN ONE DAY I CAN PROVIDE REAL TIME CHAT SUPPORT DURING AGREED HOURS Looking forward to discuss your need thankyou Best regards Lata rawat
₹12.500 INR 7 gün içinde
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I have experience handling WhatsApp-based customer support, answering product queries, resolving basic issues, and escalating cases when needed. I’m comfortable managing moderate to high daily chat volume while keeping response times low and tone consistent with the brand. To stay organized, I regularly use WhatsApp Business tools, Google Sheets for logging, and simple tagging/priority systems. I’m disciplined about updating chat logs daily and sharing clear summaries. I’m also flexible with extended hours and weekend coverage, depending on your needs, and can start immediately.
₹25.000 INR 4 gün içinde
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Hi ["Hiring Manager"], I'm very interested in the opportunity to take over your WhatsApp channel and handle all customer service inquiries. I understand you need a reliable person to manage response times, maintain your brand tone, and keep detailed logs in a shared Google Sheet. My relevant experience includes: Platform Proficiency: I have experience using WhatsApp Business and other live-chat platforms Volume & Efficiency: In a previous role, I managed an average daily volume of [number] inquiries, consistently maintaining a [mention a metric, quick response time or high customer satisfaction rate]. Tools & Organization: I rely on tools like [mention specific tools, e.g., Trello, Asana, or just Google Sheets] to stay organized and ensure thorough logging of all conversations, just as you require with your Google Sheet. I am also comfortable covering weekends and extended hours, [mention specific availability]. I can ensure the following deliverables: Real-time chat coverage during agreed hours Clear, concise chat logs updated daily A brief weekly summary of recurring issues or opportunities I'm ready to start as soon as possible and am confident I'm the right fit for your brand. Best regards, [Amujuru jagadeesh]
₹25.000 INR 7 gün içinde
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Hi, I will summarize all the lectures and will provide you with quality notes. This project is my fist experience. I'll provide you quality work according to your instructions. Please award me the project so that we can discuss it more. Thanks!
₹25.000 INR 7 gün içinde
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Have 6 years experience in customer support in MNCs, Chat and voice both, so will be able to handle
₹33.000 INR 1 gün içinde
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As a seasoned virtual assistant, I've had ample experience in the customer service sector, both as a direct point of contact and behind the scenes managing the back-end operations for live chat channels. I understand that efficiency and maintaining a consistent brand tone is key when handling high volume customer inquiries. I can promise you my utmost dedication to this project. Moreover, given my skills in data entry and time management, incorporating the shared Google Sheet into my workflow will be a breeze. You can rely on me to provide clear and concise chat logs daily along with weekly summaries of recurring issues or noteworthy opportunities that I observe from customer interactions. Lastly, something that sets me apart is my comprehensive skillset. Apart from being able to fulfill your specific requirement, I also bring Canva design expertise which could potentially assist you in creating clean, branded graphics for future use. With me on board, you'll not just be hiring someone to manage your WhatsApp channel but a proactive professional who will enhance the overall efficiency of your business operations. Let's kick-start your project today!
₹25.000 INR 7 gün içinde
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Hello, I understand you need help completing this project urgently. I’ve handled similar tasks before and can start immediately. I’ll focus on accuracy, clear communication, and timely delivery. Let’s talk about your specific requirements.
₹12.600 INR 8 gün içinde
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Goalpara, India
Haz 15, 2025 tarihinden bu yana üye
₹750-1250 INR / saat
₹12500-37500 INR
₹1250-2500 INR / saat
$2-8 USD / saat
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$250-750 USD
£250-750 GBP
₹750-1250 INR / saat
₹37500-75000 INR
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$30-250 AUD
$5-12 USD / saat
$30-250 AUD
₹12500-37500 INR
₹750-1250 INR / saat
$30-250 AUD
$8-15 USD / saat
$2-8 USD / saat