
Closed
Posted
Paid on delivery
I'm seeking an entry-level Customer Representative for my growing web development agency in Varanasi. This role is crucial as it acts as the bridge between our development teams and clients across various domains. Key Responsibilities: 1. Client Communication: - Handle incoming client calls and emails regarding project updates, queries, and concerns. - Provide timely updates to clients about project progress, milestones, and deliverables. 2. Coordination: - Coordinate between the development team and clients to ensure smooth communication. - Convey client requirements and feedback effectively to the development team. - Ensure deadlines, priorities, and expectations are clearly communicated to all parties. 3. Status Reporting: - Maintain detailed project documentation and share regular status reports with clients. - Address client escalations and resolve issues by coordinating with the relevant teams. 11. Regularly collect feedback from clients to improve service quality and address any concerns. The most important skill for this role is excellent communication skills, as you will be dealing with clients and development teams on a daily basis. Ideal candidates will be: - Entry-level with a keen interest in customer service and web development. - Able to work in an agency environment. - Strong in verbal and written communication. Experience in project management or technical understanding would be beneficial, but not necessary. Candidates should be available for part-time work. The candidate should be available during Indian Standard Time (IST) working hours. Candidates should be comfortable handling primarily phone calls for communication. Candidates should be fluent in both English and Hindi. Our primary clients are corporate clients.
Project ID: 38867021
13 proposals
Remote project
Active 1 yr ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
13 freelancers are bidding on average ₹7,538 INR for this job

Dear Hiring Manager, I'm excited to apply for the Entry-Level Customer Representative role. With strong communication skills and a passion for client service, I can effectively manage client calls and emails, provide timely updates, and coordinate between teams. Fluent in English and Hindi, I am available part-time during IST hours and am eager to support your web development agency's client needs. I look forward to contributing to your team's success and discussing my fit for this role. Thank you, Nimit Jain
₹7,000 INR in 7 days
0.0
0.0

Hello My name is susmita.i am interested this project, please contact me. I'm working person from royal Enfield showroom..
₹7,000 INR in 7 days
0.0
0.0

Hello. Thankyou for sharing your project requirement. It will be a great pleasure to work with you. I have had similar experience before and I can also work on urgent basis. Looking forward for the positive response.
₹7,000 INR in 7 days
0.0
0.0

VIRTUAL ASSISTANT As an experienced data entry professional, I believe I can be your ideal match for this task. Though my skills may seem unrelated to the land department, proficiency in data management is crucial during document retrieval and verification tasks. My familiarity with inputting, organizing, and maintaining large volumes of information accurately can significantly aid in processing land-related documents efficiently. Plus, eliminating errors to ensure that all information is correctly processed and formatted definitely aligns with the accuracy needs of your project. While I don't have established connections with local land departments or Patwaris, my efficient working methodology coupled with my outstanding typing speed could compensate for that. I'm a quick learner as well, so if direct contact with these officials is necessary, I'm confident in acquiring the necessary communication skills rapidly. I see this opportunity as a chance to extend my skillset while making a meaningful impact through my work by ensuring your land ownership verification documentation is secure, organized, and ready for use. I would be highly motivated to work independently on this challenging task while remaining receptive to feedback on how to best fulfill your requirements.
₹7,000 INR in 7 days
0.0
0.0

With an extensive background in customer support, I am confident that I possess the communication skills necessary for the role of Entry-Level Customer Representative with your web agency. I understand that effective communication is key for building strong relationships with clients, translating their objectives into actionable tasks for the development team, and delivering timely updates. My experience in handling incoming client calls and emails while providing project-oriented solutions would enable me to thrive in this role. Additionally, my technical flair and acumen gleaned from previous projects align well with your requirements. Despite being entry-level, my proven adaptability and quick learning will facilitate my seamless integration within your agency environment. My expertise in using various tools- such as Canva, Hubspot and Mailchimp - supports my ability to maintain detailed project documentation, create engaging email templates, and automate email campaigns to boost productivity. Lastly, being a fluent speaker of both English and Hindi puts me at an added advantage for handling primarily phone calls in a region where bilingual proficiency is essential. The significant increase in clicks I achieved for my client's email campaign demonstrates my commitment to driving results – a commitment I'm excited to bring to your agency. I would love the opportunity to leverage my skills and contribute towards the growth of your esteemed agency.
₹7,000 INR in 7 days
0.0
0.0

Here's a shorter, politely rephrased version: I'm confident in my ability to deliver exceptional customer support due to my: - Proven track record of resolving complex issues and ensuring customer satisfaction - Excellent communication and technical skills - Proactive problem-solving approach with a customer-centric focus - Ability to adapt to fast-paced environments and meet tight deadlines - Strong emphasis on delivering results-driven performance - Availability to work around the clock, ensuring seamless 24/7 support I'm excited to leverage my skills and experience to drive exceptional results for your project!
₹7,000 INR in 7 days
0.0
0.0

As someone who has a deep understanding of both the technical and customer service aspects of the web development industry, I believe I can make a significant contribution to your growing web agency in Varanasi. My proficiency in frontend development languages such as HTML, CSS, and JavaScript equips me with the knowledge to effectively manage and address client requirements. One of my key strengths is my ability to communicate complex technical concepts in a simple and accessible manner. This skill would prove invaluable in bridging the gap between your clients and development teams, ensuring clear understanding of project progress, milestones, and deliverables. My dedication to detailed project documentation will also ensure smooth coordination between all parties involved. Furthermore, my fluency in both English and Hindi shines an additional light on the value I can bring to your corporate clients. This implies that language will never be a barrier while communicating project updates or addressing escalations. I'm excited about the opportunity to join your team and further grow my skills by learning from experienced professionals like yourselves. Together, we can continue building unmatched online experiences for local businesses!
₹5,000 INR in 7 days
0.0
0.0

I have the right combination of relevant Communication Skills, Relational Intelligence and high levels of Organizational Skills and my over 9 years of experience from a multinational organization that make me a superb candidate for the role. To date I feel my strongest abilities are: ● Strategic and Problem-Solving Mindset ● Team player and a credible leader ● Time management and Empathy ● Creating better strategies for the Organization and Customer Engagement I consider myself to be a dedicated and dependable individual who possesses excellent verbal and written communication skills. I feel that a relationship with your company would be mutually beneficial, as my experience would make me a perfect fit for the position advertised and would also allow me to refine my skills in a new working environment while learning from the team.
₹12,000 INR in 7 days
0.0
0.0

I am a dynamic professional with a diverse background spanning customer service, sales, education, and operational management. With over [X years] of experience, I have honed my skills in handling customer interactions, optimizing processes, and delivering tailored solutions in global and multicultural environments. Currently, I excel in a Sales and Service role at Battmobile, where I manage battery sales, pitch service packages, and oversee customer inquiries to ensure operational success. My previous positions, including roles as a Senior Analyst at Archwell Operations and a Customer Service Representative at MB Services in Dubai, have equipped me with expertise in process improvement, client relationship management, and technical problem-solving.
₹10,000 INR in 7 days
0.0
0.0

I am Curnia, a seasoned professional with 14+ years of experience in teaching and training, with a core focus on effective communication. I understand firsthand the significance of efficient communication to ensure smooth project coordination and client satisfaction. As a teacher, one of my strengths is breaking down complex concepts into simple, understandable terms - a skill that would immensely benefit your agency's client interaction procedure. Moreover, I am no stranger to multitasking and maintaining stringent deadlines as an essential part of my job. Alongside my teaching responsibilities, I have successfully managed various administrative tasks using tools like Microsoft Office Suite, Google Workspace and Canva – proficiently meeting all commitments. Lastly, my adaptability will be an asset in this dynamic role. I am quick to grasp new concepts and with a positive attitude, have always strived to find solutions in challenging situations. My fluency in English combined with my customer-centric approach make me an ideal fit for communicating effectively with your corporate clientele. Allow me the opportunity to impress you with my skills and dedication!
₹7,000 INR in 7 days
0.0
0.0

I believe my 3 years of customer support experience, strong communication skills and my ability to efficiently coordinate between clients and teams make me a great fit for this entry-level Customer Representative role in your web development agency."
₹7,000 INR in 7 days
0.0
0.0

Hyderabad, India
Member since Dec 4, 2023
$10-500 USD
$45-55 USD
$450-500 USD
$15-25 USD / hour
$10-20 USD
₹4000-35000 INR / hour
$10-30 USD
€12-18 EUR / hour
$250-750 USD
₹400-750 INR / hour
$30-250 USD
₹1500-12500 INR
₹12500-37500 INR
$10-30 USD
₹750-1250 INR / hour
$100-170 USD
₹600-1500 INR
$8-30 USD / hour
$450-500 USD
₹100-400 INR / hour