Kapalı

Open Customer Service USA and CANADA Applicants only

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

DUTIES AND RESPONSIBILITIES

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Beceriler: İletişim, Telefon Kullanma, Çağrı Merkezi, Müşteri Desteği, Computer Support

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İşveren Hakkında:
( 0 değerlendirme ) Los Angeles, United States

Proje NO: #21331198

Bu iş için 3 freelancer ortalamada $20/saat teklif veriyor

mitchelortiz1

Attention to detail. Knowledge of computer software, such as Excel. Strong written and verbal communication skills. Fast typing. Accurate data entry. Ability to work independently. Editing skills. Discretion with confi Daha Fazla

$25 USD / saat
(0 Değerlendirme)
0.0
Dennco

We are based in Pakistan, having a great facility and English speaking professionals who can handle the work quite efficiently. We have been working with many clients, some of them are: [login to view URL] canvas Daha Fazla

$15 USD / saat
(0 Değerlendirme)
0.0
kateymaria

I've been a virtual assistant for years doing multiple jobs for my clients. Particularly in handling eCommerce websites such as eBay, amazon, ecwid, etsy, aliexpress, woocommerce and more. I prepared emails, book fligh Daha Fazla

$20 USD / saat
(0 Değerlendirme)
0.0