Kapalı

EU trilingual Communication Officers

Mission

Your main task is to answer questions from citizens and businesses on the European Union's activities and policies via telephone, email and other channels. The entire team provides coverage in all 24 official EU languages 255 days per year. You will be supported by a Knowledge Management system to provide appropriate and timely response.

Your role includes:

- Replying directly to phone call or instant messaging enquiries

- Drafting replies to email enquiries

- Communicating in an easy-to-understand, jargon-free language about all aspects of the EU

- Dealing with citizens and business in a professional, service-oriented manner

- Identifying sensitive or complex enquiries for transfer to 2nd line Support Services

Profile

- Bachelor’s degree or equivalent 3 year degree – EU studies is an asset

- Proven interest and evidence in European policies and developments

- Strong written and oral language skills: C2 level of English + at least two additional official EU languages including Swedish, Danish, German, Dutch, French or Italian

- Critical thinker, proactive, hands-on and solution focused approach

- Demonstrated interpersonal skills in a multicultural environment

- Ability to handle stress and communicate clearly on complex matters

- Professional organisation and planning skills, including time management, priority setting and multitasking

Beceriler: İletişim, İngilizce Gramer, Müşteri Desteği, Müşteri Hizmetleri, Customer Experience

Müşteri Hakkında:
( 0 değerlendirme ) Brussels, Belgium

Proje NO: #34773965

Bu iş için 14 freelancer ortalamada €24/saat teklif veriyor

ARTICLEYOUWANT

EU trilingual Communication Officers Hi, I have seen your project details and completely understand the requirements. Kindly, award me this project so that we can discuss it briefly and start working.

€20 EUR / saat tutarından itibaren
(4 Değerlendirme)
2.5
(1 Yorum)
1.2
MadalinaLa

Hi, I'm a trilingual customer service operator, fluent in English and French, native Romanian. I have work experience in EU institutions, such as the European Parliament and the European Investment Bank, as well as in Daha Fazla

€20 EUR / saat tutarından itibaren
(3 Değerlendirme)
1.2
sharma11ss73

ou will be able to record a quick video for the client describing why you are the best freelancer for this job. Your video will be shown on your bid with a new, animated design exclusive

€21 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
dataspro

Hello: My name is Anthony Muñoz, I express my interest in working on your project after carefully reading the requirements and concluding that they match my area of knowledge and skills. I am currently the lead engi Daha Fazla

€20 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
tifinyventures

Hello prospective employer, I've read through the brief and I understand what is expected. I strongly Believe I would be an asset to your organization because I am passionate about building strong customer relationsh Daha Fazla

€23 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
Cebrina

Dear HR Manager, My name is Celina, a bachelor's degree holder in international communication and media studies located in the Netherlands. My degree was obtained in the Netherlands. I have worked for more than ten Daha Fazla

€25 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
(0 Değerlendirme)
0.0
introrasel

Your project best try me Regardless of your size or shape, we can help you give every customer the best possible customer service. Effortlessly. So every customer or sales prospect feels heard. Every agent feels val Daha Fazla

€23 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
cembalo91

Hello, I am from Germany and I am interested in this position. I have finished my bachelor degree in digital media. I speak fluent English and German, and also a bit of Turkish. I hope to hear from you soon. Yours si Daha Fazla

€45 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
mohammedumer1607

Need to be part of this and work with this organization and also the management on behalf of every citizen

€23 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
luhanzelle

Good day, I am a college graduate of Bachelor in Secondary Education Major in Physical Science with extensive BPO experience and a record of excellent written and oral communication. I believe I would be an ideal fit Daha Fazla

€20 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
sunny78r

Hello, I am an Italian native with a Bachelor degree in Law and a Master Degree close to completion. I am a legal counsel in a Multinational Company and I am completely involved in all the EMEA activities as well as t Daha Fazla

€23 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0
RichardAttolou

I have a certification in software testing from CCNB (Community College of New Brunswick) in Canada, where I took courses in manual testing and automation, as well as C++ programming, Python scripting and database mana Daha Fazla

€23 EUR / saat tutarından itibaren
(0 Değerlendirme)
0.0