Creating & Writing: HAIR SALON POLICIES AND PROCEDURES HANDBOOK

Please ensure you read the project description & requirements before pushing a proposal. Submission in Word Open Format including the proper document management & format. The job requires research & analysis of the hair salon business in order to come up with a TOP CLASS handbook. The Handbook will have Three Major Sections: Each section will have a definition, policy, scope BREACH OF POLICY - Company Policy: This determines & explains the company's general information, role of conduct, and the brand vision & mission. - Employees' Policy: This determines & explains the employee's dress code, vacation, sickness, timekeeping, customer data policy, social media policy, drug & Alcohol, Hazardous Substances, Etiquette of staff, and cash handling & tips policy. - Customer Policy: This determines & explains the customers' privacy, data protection, booking, cancelation, refund, no-show, Etiquette & Covid policies. In the PROCEDURES, You need to research & create a handbook/Guide for; - Customer Service - Sales Performance - Consumer Law - Product recommendation - Emergency & Critical Incident Procedure - Workplace health & Saftey Act - Hygiene & Skin Penetration Guidelines - Hazard Management Procedures - Point of Sale & Transaction Procedure - APPRENTICE COUNSELLING AND DISCIPLINARY PROCEDURES - STOCK CONTROL PROCEDURES - STORE OPERATION PROCEDURES - ANSWERING PHONE, SCHEDULING APPOINTMENTS AND RECORD KEEPING