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Project Title: WhatsApp Customer Service Agent for Text-Based Support Project Description: I need an experienced WhatsApp customer service agent who can handle incoming and outgoing messages effectively. The role involves responding to customer inquiries through text, primarily dealing with standard customer service queries such as order status, troubleshooting, and follow-up confirmations. A calm, friendly, and professional tone in Bahasa Indonesia is essential. Key Responsibilities: • Respond promptly to messages during agreed shifts. • Handle a variety of customer queries efficiently. • Use our simple CRM system to tag and manage conversations. • Escalate complex issues to the in-house team when necessary. • Provide daily chat transcripts and summaries of common issues. Deliverables: • Real-time text responses during shift hours. • Daily chat transcripts exported to CSV or PDF. • Summary reports of common issues and escalations. Requirements: • Must be fluent in Bahasa Indonesia. • Experience in WhatsApp customer service or similar roles. • Excellent written communication skills.
Proje No: 40060627
26 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
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26 freelancer bu proje için ortalama $18 USD/ saat teklif veriyor

Dear Sir, Unlock the full potential of your projects with my expertise as a Data Entry, Virtual Assistant and Project Management Specialist. My diverse skill set encompasses Data Entry, Data Mining, Data Analysis, Excel Expertise, Database Management, and Research, designed to drive your projects to new levels of efficiency and success. With over a decade of experience in managing data-intensive projects, I excel in handling Data Entry and Data Mining tasks with precision. Proficient in tools like Excel, Access, and SQL, I ensure meticulous data organization and insightful analysis. My dedication to accuracy and detail is a cornerstone of my approach. As an experienced researcher, I have a knack for extracting valuable insights through advanced Data Mining techniques. My skills in database management guarantee efficient data storage and retrieval, contributing to streamlined operations. My background in project management enables me to oversee and coordinate tasks seamlessly, ensuring that your projects are executed smoothly and effectively. With a strong focus on continuous improvement and adaptability to new technologies, I am poised to deliver high-quality results immediately. Best regards,
$15 USD 40 gün içinde
6,8
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Hello! Are you looking for a reliable WhatsApp customer service agent? I am here to ensure your customers receive swift and friendly support in Bahasa Indonesia. With years of experience in customer service, I excel at handling text-based inquiries, keeping a calm and professional tone, and providing timely responses. I understand the importance of resolving issues efficiently and using CRM systems to manage conversations. You can expect real-time responses during our agreed shifts, detailed daily transcripts, and summary reports to track common customer issues. Let’s discuss how I can help streamline your customer service experience! What specific types of customer inquiries do you expect to receive most frequently? Best regards,
$25 USD 39 gün içinde
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halo, saya sangat tertarik dengan penawaran anda. Saya seorang customer service, terbiasa dalam menjalin komunikasi dan handle klien
$20 USD 8 gün içinde
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A customer-focused and patient individual with strong written communication skills and the ability to handle multiple chats efficiently. Experienced in resolving customer queries, providing timely support, and ensuring a positive user experience. Comfortable working in fast-paced environments, following SOPs, and maintaining professionalism while delivering accurate and empathetic support. Eager to learn, adapt, and grow within a customer support role.
$15 USD 40 gün içinde
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Hi, I am confident I can excel as your WhatsApp Customer Service Agent, providing professional and friendly support in Bahasa Indonesia. With experience handling text-based customer service, I understand the importance of prompt, clear, and calm responses to inquiries such as order status, troubleshooting, and follow-ups. I am skilled in CRM usage and can efficiently tag and manage conversations as required. I will ensure real-time responses during agreed shifts, provide daily chat transcripts in your preferred format, and deliver insightful summaries of recurring issues. This approach will help maintain excellent customer satisfaction and streamline problem escalation. I can start immediately and suggest we discuss shift timings to align with your needs. What are the expected daily shift hours for this role? Best regards,
$15 USD 36 gün içinde
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Hello, I am a reliable and polite freelancer with experience in handling whatsapp customer support. i can communicate clearly in bahasa and provide quick professional responses to customers. I handel inquiries order updates basic issue resolution and follow-ups with accuracy and patience. I focus on customer satisfaction fast replies and maintaining brand tone
$30 USD 40 gün içinde
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My rate is $18/hour, reflecting my 9 years of experience as a PA/VA. I’m open to long-term packages.
$18 USD 42 gün içinde
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Hello, I am interested in the WhatsApp Customer Service Agent position. I have experience handling customer inquiries through messaging platforms, managing both incoming and outgoing messages in a professional and efficient manner. I have strong written communication skills, experience using CRM systems, and the ability to escalate issues when needed. I am reliable during agreed shifts and committed to providing clear, timely, and high-quality customer support. Thank you for your consideration. Ortiz Bonilla Javier
$20 USD 40 gün içinde
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Thank you for sharing the details of your project. I’m very interested in supporting your business as a WhatsApp Customer Service Agent and helping deliver a smooth, friendly, and reliable experience for your customers. I have experience handling text-based customer service, especially through WhatsApp. I understand how important fast responses, clear communication, and a calm, professional tone are particularly when dealing with order inquiries or customer concerns. I’m fully comfortable communicating in polite and customer-focused Bahasa Indonesia. Why I’m a great fit: - Fluent in written Bahasa Indonesia with clear, friendly communication - Experienced in WhatsApp customer support, including order status checks, product or service questions, basic troubleshooting, follow-ups, and handling complaints with empathy - Comfortable using CRM tools to tag conversations, organize chats, and keep records well-structured - Reliable and responsive during assigned shifts, ensuring no messages are missed I bring a customer-first mindset, organized chat handling, and flexibility to follow your SOPs and communication style. I’m available to start immediately and would love to become a reliable extension of your customer service team. Thank you for your time I look forward to hearing from you. Best regards, Farah
$15 USD 20 gün içinde
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A Data Entry Operator is responsible for entering, updating, and maintaining accurate data in computer systems or databases. The role involves typing information from source documents, verifying data for accuracy, correcting errors, and ensuring confidentiality of information. A data entry professional must have good typing speed, attention to detail, and basic computer knowledge. They may also generate reports, manage digital records, and coordinate with other departments to ensure data consistency and reliability.
$15 USD 20 gün içinde
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I am highly fluent in Bahasa Indonesia and possess direct experience in WhatsApp customer service, complemented by excellent written communication skills. This experience ensures I can immediately provide professional and effective customer support in line with your company’s needs.
$15 USD 40 gün içinde
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Hi, i would like to help you with your project. I used to handle email from client and i’m fluent in Bahasa Indonesia. Hope to hear some good news from you Thank you
$20 USD 40 gün içinde
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Haloo Terima kasih telah berbagi persyaratan proyek Anda dengan saya. Saya akan sangat senang mengerjakan proyek Anda. Saya dapat mengerjakannya, karena saya seseorang yang selalu cepat dalam merespon pesan. Saya memiliki keterampilan yang tepat untuk mengerjakan tugas ini. Saya akan menyelesaikan pekerjaan ini sesuai dengan persyaratan yang telah diberikan dan menyesuaikan template balasan dari Anda. Semoga saya mendapatkan pengalaman yang berharga dari proyek ini karena masih akan mencoba untuk yang pertama kalinya. Hormat saya, Hidayah Nur Istigfarin
$20 USD 40 gün içinde
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I’ve worked in sales and client-facing roles with US, UAE, indonesian customers, handling outreach, follow-ups, and closing conversations. I’m comfortable communicating with clients, understand their expectations, and focus on building trust rather than just pushing a sale. I’m target-driven, consistent with follow-ups, and confident I can add value to your team.
$20 USD 40 gün içinde
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Hi.. I'm familiar with all social media. I'm a good communicator. I have experience in customer service, both in terms of information and complaints.
$15 USD 30 gün içinde
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I am a strong candidate for this role because I have experience handling WhatsApp-based customer service, focusing on text-only communication with a calm, friendly, and professional tone in Bahasa Indonesia. I am comfortable responding to a wide range of customer inquiries such as order status updates, basic troubleshooting, follow-ups, and confirmations, while maintaining fast response times during assigned shifts. I understand the importance of clear written communication and consistency when handling chat-based support. I am familiar with using simple CRM systems to tag, organize, and track conversations, as well as preparing daily chat transcripts and summaries of recurring issues or escalations. When encountering complex cases, I know when and how to escalate them clearly to the in-house team to ensure smooth resolution. I am reliable, detail-oriented, and organized, and I take responsibility for keeping chat logs accurate and reports easy to review. I am ready to support your WhatsApp customer service operations and contribute to a positive customer experience.
$19 USD 7 gün içinde
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I am submitting this proposal to offer my services as an experienced WhatsApp Customer Service Agent specializing in text-based support. I possess the requisite fluency in Bahasa Indonesia and a proven track record in handling high-volume customer inquiries via chat. My approach ensures a calm, friendly, and professional interaction, focusing on prompt and efficient resolution of standard issues, including order status, basic troubleshooting, and confirmations. I am highly proficient in managing conversations using CRM tools for tagging and organization, and I understand the importance of timely escalation for complex cases. My commitment includes providing real-time text responses during agreed shifts, delivering accurate daily chat transcripts, and compiling comprehensive summary reports of common issues and key insights. I am ready to begin delivering reliable, high-quality customer support immediately.
$15 USD 40 gün içinde
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Hello, I’m interested in supporting your project as a part-time administrative assistant. I have experience in professional email handling, report preparation, data entry, and vendor coordination, and I focus on accuracy and clear communication. I’m available 15–20 hours per week and can start immediately at $5/hour. I’m reliable, detail-oriented, and responsive, ensuring tasks are completed on time and to a high standard. I would be happy to discuss your specific needs and how I can support your business. Thank you for your time.
$20 USD 40 gün içinde
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Fluent in Bahasa Indonesia with excellent written communication skills Experienced in WhatsApp-based customer service and text support roles Detail-oriented, reliable, and highly responsive Able to work independently while following standard operating procedures
$20 USD 40 gün içinde
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I would be a strong fit for the WhatsApp Customer Service Agent position because I combine strong communication skills with a solid business and financial background and work at a bank on customers experience officer . I hold a degree in Accounting and Finance and a Master’s in Business Administration, which have helped me develop excellent problem-solving, analytical, and organizational skills. Through my studies, I learned how to communicate clearly, professionally, and accurately—skills that are essential for text-based customer support. I am detail-oriented, patient, and able to understand customer needs quickly, ensuring accurate and helpful responses through written communication. My business education also allows me to handle customer inquiries responsibly, maintain confidentiality, and represent the company professionally. I am comfortable working in fast-paced environments, managing multiple conversations at once, and delivering consistent, high-quality support. I am motivated, reliable, and committed to providing a positive customer experience through clear and friendly text communication.
$15,01 USD 40 gün içinde
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Riau, Indonesia
Ara 7, 2025 tarihinden bu yana üye
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