Inkjet Printer Black Ink Issue

I'm currently experiencing an issue with my inkjet printer - it's not printing in black. Despite having replaced the ink cartridge, the problem persists. It's important to note that this issue is specific to black ink only, as printing in color is working flawlessly. I'm in search of a specialist who:

- Has experience resolving similar issues and a strong knowledge of inkjet printers

- Has efficient problem-solving skills

- Can guide me through potential solutions in a simple, easy-to-understand manner.

Ideally, I'd like to get this resolved as soon as possible.

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Proje NO: #38133639

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