Topic - (Service level agreements are often said to be key to successful relationships between providers and consumers in the delivery of IT-centric services. Is this true? Why or why not? Support your case with evidence and examples.) - Please read topic carefully.
I need help to complete stage 3 of my assignment. Please see "Individual Consultant's report for a CIO" file and look at stage 3 requirement. I also provide guideline of sample report.
Please makesure you link the content information from Stage 1 report that I have provided and this should be inline with the assignment requirement.
* Please ensure, the tutor use 6 scholarly references (including 4 of references that I have provided in stage 1 report) according to assignment structure.
* Ensure you cited all sources in the report.
* Importantly, according to the topic question .. I need to see the "Key" term why SLA is important to be key relationship between provider and consumer.