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Saya mencari admin WhatsApp yang dapat bertugas setiap hari pada shift pagi atau sore. Tugas utamanya adalah memberi informasi umum serta menanggapi: • Product issues • Order tracking • Account help Untuk mempercepat alur, saya juga membutuhkan serangkaian balasan otomatis (auto-reply) yang menutup pertanyaan berulang. Silakan bantu saya: 1. Menyusun template jawaban singkat untuk pertanyaan populer. 2. Mengelola percakapan real-time dengan nada ramah dan profesional. 3. Mencatat masukan pelanggan penting ke dalam file laporan harian. Pengalaman sebelumnya sebagai customer service online akan sangat dihargai. Jika Anda nyaman bekerja via WhatsApp Business API atau fitur Quick Reply, sebutkan di proposal agar kita bisa langsung bahas penjadwalan dan proses onboarding.
Project ID: 40721947
26 proposals
Remote project
Active 1 day ago
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26 freelancers are bidding on average $4 USD/hour for this job

As a seasoned customer support professional, I believe I would be a perfect fit for your Admin Chat WhatsApp project. My extensive experience in handling and resolving product issues, order tracking, and account help will enable me to fulfil the daily tasks as required. Moreover, I am well-versed with using WhatsApp Business API and Quick Reply feature which would significantly speed up the processes and automate repetitive replies. In addition to my customer support skills, I bring along my proficiency in Web Development (Laravel, React, PHP, WordPress, Shopify), Mobile App Development (Flutter - Android & iOS), AI Solutions & Automation (AI Chatbots, AI Agents, Workflow Automation) and various others. This multi-dimensional skillset ensures that not only can I effectively manage the customer conversations but also create the necessary system of auto-reply templates for commonly asked questions while documenting crucial customer feedbacks in daily reports as required. With a clean code mentality and business-first approach, I have delivered over 200 successful projects across diverse industries. My clients choose me due to my commitment towards prompt communication and timely delivery which are the keys towards customer satisfaction. I look forward to extending these qualities to your project and building an amazing admin chat system that benefits your business! Let's chat today!
$2 USD in 40 days
3.3
3.3

Leveraging my broad expertise as a Full-Stack Web Developer and particularly as an AI Solutions Specialist, I believe my experience designing and implementing AI-powered chatbots would prove invaluable to your project. Not only can I assemble compact yet comprehensive responses to common inquiries, but I can also create a seamless real-time management system that caters to the need for personalized, professional, and amiable interactions. Further intensifying the dialogue's efficiency, I'll utilize my skills in REST API and Third-Party API Integration to exploit features such as Quick Reply and WhatsApp Business API if needed. My meticulousness extends down to the granular; I'll ensure that all critical customer information is accurately recorded into daily report files. Finally, remarked satisfaction among my clients stems from two important pillars - constant communication and unwavering support. Expect regular updates on explicit project progress points that help you maintain clarity on the workflow. Also, bear in mind that our collaboration doesn't end after delivery. Post-project maintenance is an area where I particularly excel, ensuring your custome
$2 USD in 40 days
0.0
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Hi there, I’ve got a solid background in customer service and have successfully managed WhatsApp communications before, so you can count on me to meet all your expectations. I understand the importance of providing clean and professional responses while keeping things user-friendly. I noticed you're looking for someone to create automated replies and manage real-time conversations. I can definitely help with that by crafting concise templates for common questions and ensuring a seamless experience for your customers. I specialize in communication strategies and have experience with WhatsApp Business API, which will make the onboarding process smooth. I’m committed to speedy communication and a fast turnaround, making sure everything runs like clockwork. Let me know if you are available for a quick chat! Regards, Wonita
$2 USD in 7 days
0.0
0.0

Hello, I’m interested in your Daily WhatsApp Chat Admin project. I can help manage customer conversations professionally, respond to inquiries quickly, handle order/tracking questions, and maintain clear daily records of customer issues and feedback. I’m comfortable with: - Daily WhatsApp customer support - Fast and polite chat responses - Handling repetitive customer questions - Creating FAQ, templates, and quick replies - Following customer issues until they are properly addressed - Recording important customer feedback and problems - Working with daily schedules/shifts - Maintaining professional communication with customers I’m a responsible, detail-oriented person and can follow your SOP, response templates, and working procedures. I’m also willing to learn your products and customer service system quickly. I’m available to work remotely from Indonesia and can commit to consistent daily work. My proposed rate is $5/hour, and I’m open to discussing the working hours and responsibilities based on your requirements. I’d be happy to start with a trial task if needed. Thank you, and I look forward to working with you. Best regards, Yusuf Musthofa
$2 USD in 40 days
0.0
0.0

Hello, I can assist with WhatsApp customer support, answering common queries, tracking orders, and maintaining daily reports. I can communicate politely and follow your instructions carefully. I am available for regular shifts and can learn your process quickly. Thank you
$2 USD in 40 days
0.0
0.0

Halo ka! Kebetulan saya ada pengalaman sebagai store staff yang setiap harinya melayani pelanggan, selain itu saya memegang dan mengelola beberapa akun komunitas musik dan sering menerima dan membalas chat sewaktu ada suatu event. Jadi saya bisa membantu sebagai admin chat customer service
$2 USD in 40 days
0.0
0.0

Hello, I’m interested in helping you manage customer conversations and organize daily customer feedback. I can assist with: - Creating short, clear auto-reply templates for frequently asked questions. - Handling real-time customer conversations in a friendly and professional manner. - Recording important customer feedback accurately in daily reports. - Keeping customer information organized and up to date. I have strong attention to detail, good communication skills, and experience with data entry and Excel. I’m also comfortable learning new systems and following established customer-service procedures. I’m interested in learning more about your WhatsApp Business API/Quick Reply workflow and can adapt quickly to your onboarding process and schedule. I’m ready to start and would be happy to discuss the details. Best regards, Deus
$5 USD in 40 days
0.0
0.0

Halo, saya Yuliana. Saya memiliki pengalaman di bidang Customer Service Online dan terbiasa berkomunikasi dengan pelanggan melalui chat secara cepat, ramah, dan profesional. Saya dapat membantu menangani pertanyaan pelanggan, memberikan informasi produk dengan jelas, merespons chat dengan baik, serta membantu menyelesaikan kendala pelanggan agar mereka mendapatkan pengalaman yang positif. Saya orang yang responsif, teliti, mudah beradaptasi, dan siap mengikuti SOP maupun gaya komunikasi yang digunakan oleh bisnis Anda. Saya siap membantu menjaga komunikasi dengan pelanggan tetap profesional sekaligus memberikan pelayanan yang membuat pelanggan merasa nyaman. Saya berharap dapat diberikan kesempatan untuk bekerja sama dalam project ini. Terima kasih, saya menantikan kesempatan untuk berdiskusi lebih lanjut.
$2 USD in 40 days
0.0
0.0

hello, i’m interested in this project. i have experience communicating with customers through whatsapp and social media, handling orders, providing product information, and responding to customer inquiries. i’m detail-oriented, responsive, and willing to follow your templates and guidelines. i’m also willing to learn and adapt to your workflow. thank you ??
$6 USD in 40 days
0.0
0.0

Hi Mudassir, I'm interested in your WhatsApp Admin role for morning/shift coverage. I have experience in online customer service handling product issues, order tracking, and account help via chat. I'm comfortable with WhatsApp Business API and Quick Reply features, and I can set up a full set of auto-reply templates for your most common questions — so your customers get instant answers and your workflow speeds up. My approach: Build short, friendly reply templates for FAQs (product, orders, account). Handle live chats professionally in Bahasa Indonesia and English. Keep a daily report file of important customer feedback for you. I'm available for a fixed daily shift and can start onboarding right away. Quick questions: Which shift do you need covered first — pagi or sore? Do you already have WhatsApp Business API set up, or should I help with that? What language should the auto-replies be in (Indonesian, English, or both)? Looking forward to discussing scheduling and onboarding. Thanks!
$3 USD in 40 days
0.0
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Halo, Saya siap membantu proyek anda dengan mengutamakan kepuasan costomer. Saya bisa menggunakan WA Business API, Quick Reply, fast respon <5 menit, ramah dan siap untuk shift pagi/sore. Saya siap buat 3 template dan laporan harian. Terimakasih. Wanti
$3 USD in 40 days
0.0
0.0

Hallo... Saya sebelum nya pernah bekerja via whatsapp business api atau Quick reply... Sebagian besar sistem kerja nya saya sudah paham... semoga saya di terima... terimakasih...
$3 USD in 60 days
0.0
0.0

Hello! I am a dedicated Customer Support Specialist and Chatbot Expert with a proven track record. I specialize in providing top-notch live chat support, resolving complex customer issues, and designing smart AI chatbot workflows to automate responses. I look forward to working with you.
$3 USD in 40 days
0.0
0.0

LET ME SHOW YOU WHAT WORKING WITH THE RIGHT FREELANCER SHOULD FEEL LIKE. I recently completed a similar project where I managed a WhatsApp business account for a retail client. I developed auto-reply templates and handled customer inquiries, which led to a 30% increase in customer satisfaction scores. I understand your need for a daily WhatsApp admin who can provide information and address product issues. This matters because timely and accurate responses can significantly enhance your customer experience. I will create concise templates for common queries and engage with customers in a friendly, professional manner. I’ll also ensure that important feedback is documented for your daily reports. With my background in online customer service and familiarity with WhatsApp Business API, I am well-equipped to handle your requirements effectively. Let's make this process seamless and enjoyable for your customers. The goal isn’t just to complete your project. It’s to make the entire process feel easy from start to finish. Regards, EnriqueHR
$4 USD in 7 days
0.0
0.0

Saya memiliki keamampuan di bidang komunikasi secara santun, ramah dan solutif. Saya juga memiliki kontrol emosi yang baik saat menghadapi pelanggan.
$5 USD in 30 days
0.0
0.0

Hello, I am interested in applying for the WhatsApp Chat Admin position. I am able to respond to customer messages politely and professionally, provide information about products, assist with order tracking and account questions, and record important customer feedback. I am a beginner freelancer, but I am willing to learn, follow instructions, and work responsibly. I am also comfortable working with WhatsApp using my smartphone. Thank you for considering my application.
$3 USD in 20 days
0.0
0.0

Halo, Saya tertarik untuk bergabung sebagai Admin WhatsApp untuk menangani komunikasi dan kebutuhan pelanggan harian. Berpengalaman sebagai Customer Service di Bank Aceh Syariah, saya terbiasa berinteraksi langsung dengan nasabah, memberikan informasi produk, mengelola administrasi, serta menyelesaikan kendala dengan sabar, jelas, dan ramah. Pengalaman ini membentuk ketelitian saya dalam memastikan setiap informasi yang disampaikan akurat dan konsisten. Untuk posisi ini, saya siap mengelola pesan masuk terkait detail produk, status pesanan, hingga penanganan keluhan. Saya juga terbiasa menggunakan fitur WhatsApp Business—seperti Quick Replies, label, dan katalog—serta pencatatan terstruktur via Excel/Google Sheets agar tidak ada permintaan pelanggan yang terlewat. Saya dapat memadukan efisiensi template jawaban dengan pendekatan personal agar pelanggan tetap merasa dilayani secara responsif dan solutif. Saya mampu beradaptasi cepat dengan alur kerja tim dan siap menjaga standar pelayanan yang cepat, rapi, serta berorientasi pada kepuasan pelanggan. Terima kasih atas waktu dan pertimbangannya. Saya berharap dapat berkesempatan untuk berdiskusi lebih lanjut. Salam, Dewi Rietna Sari
$5 USD in 40 days
0.0
0.0

Hello, I am Yulia Fitriyana. I am interesting in this project. I have 11 years of experience in Customer Service at Manulife Indonesia. My experience including handling customer inquiries, complaint, correspondence, and coordination with internal teams. In my previous role as Team Leader, I also monitoring service quality, reviewed customer interaction, and coached CS agent to maintain professional and consistent communication. I am comfortable handling customer inquiries, creating clear respon template, documenting customer feedback, and communicating in a friendly and professional manner. I am also willing to learn your WhatsApp Business/Quick replay workflow and follow your SOP. I would be happy to discuss the schedule, workflow, and onboarding process with you. Regard, Yulia Fitriyana
$6 USD in 20 days
0.0
0.0

Hello! I am an Indonesian Virtual Assistant from Toba, North Sumatra. Halo Kak, perkenalkan saya dari Toba, Sumatera Utara. Saya sangat tertarik dengan posisi Admin Chat ini. Saya fast respon, ramah, ketik cepat & standby HP. Berpengalaman balas chat customer di WhatsApp & sosmed. Saya bersedia untuk shift pagi/siang sampai jam 18.00 WIB, karena malam ada kegiatan latihan di gereja. Saya siap mulai besok pagi. Thank you Kak! Hope we can work together!
$3 USD in 40 days
0.0
0.0

Halo, Saya tertarik dengan posisi ini. Saya memiliki pengalaman di customer service dan online chat support di Reccoma, termasuk menangani pertanyaan pelanggan, reservasi, follow-up, dan laporan harian. Saya terbiasa berkomunikasi melalui chat dengan cepat, ramah, dan profesional, serta mampu multitasking. Saya juga siap mempelajari WhatsApp Business API dan fitur Quick Reply jika diperlukan. Saya tersedia untuk shift pagi maupun sore dan siap mengikuti SOP serta panduan yang diberikan. Saya siap membantu tim Anda memberikan pelayanan yang cepat dan profesional. Silakan hubungi saya untuk membahas jadwal dan proses onboarding agar kita bisa segera mulai bekerja sama. Terima kasih!
$2 USD in 40 days
0.0
0.0

Surabaya, Indonesia
Member since Mar 24, 2025
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