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I need a discreet pro to phone the relevant external regulatory authority and lodge the safety concerns I will supply. You must call from your own number and keep all clients identity completely out of the conversation, presenting yourself as the complainant or support person Once the complaint is logged, capture any reference or case number the authority provides, the name or position of the person spoken to, and the next expected action. Drop those details to me here via Freelancer chat each time you call or receive a return call so I can track progress in real time. Continue following up until the file is formally closed or escalated, and summarise the outcome when finished. Deliverables • Initial call placed and complaint lodged, with proof (time + date + reference) • Ongoing message updates after every authority interaction • Final summary confirming resolution or next enforcement step Your own working phone line is essential for this task. A clear speaking voice, persistence, and a straightforward reporting style will make this job quick and effective. Some clients have already lodged and needs someone to follow up or raise authority complaints Pay is per day. Task be given here
Project ID: 40651592
3 proposals
Remote project
Active 7 days ago
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3 freelancers are bidding on average $18 AUD for this job

With over a decade of experience in report writing as my prime strength, I am confident that I can deliver the comprehensive documentation and updates you require in this task. In line with your preference for "Quick & Quality," I understand the essence of timely conveying information efficiently and accurately, which is especially crucial in sensitive situations like those you've described. My proficiency in research writing has equipped me with a keen eye for detail and strong analytical skills that will enable me to identify, record, and communicate the essential details like time, date, reference numbers, and key person each time. Notably, my background in project management adds an extra value to my service. I'm not only capable of handling numerous tasks skillfully but also managing deadlines effectively - a major advantage to ensure timely follow-ups while keeping progress transparent to you. As I merge my persistence and uncomplicated reporting style with clear communication with relevant external regulatory authorities, you can be assured of maximum impact in raising safety concerns and an ongoing coherent feedback system.
$20 AUD in 1 day
5.7
5.7

YOUR PROJECT IS EXACTLY THE TYPE OF WORK I SPECIALIZE IN. I understand your need for a discreet advocate to handle safety complaints with professionalism and confidentiality. Your requirement for ongoing updates and a clear reporting style aligns perfectly with my experience in managing sensitive communications. I have a reliable phone line and a proven track record in handling similar tasks, ensuring that all interactions are documented meticulously. I’d love to chat about your project. Worst case, you walk away with a free consultation and a few useful ideas. Regards, Kristian.
$15 AUD in 4 days
0.0
0.0

I understand the high level of discreteness an important project like yours entails. My name is Lisa Perez and I have the skills and dedication to deliver exceptional service on this specific job. With my excellent communication, organization and speedy turnover times, I can help you track your complaint progress in real-time, providing any reference or case number, names and positions of people spoken to, in addition to upcoming actions. With my vast experience of working as a virtual assistant and in the field of customer service, I have developed great clarion calls which would be perfect for advantageous communication with regulatory authorities concerning safety complaints. Furthermore, my knack for understanding new software quickly would be great for capturing details from each call to provide updates and summaries on completion. Importantly, I value building lasting working relationships - an aspect that comes into play on continued remote contracts such as this. By choosing me, you’re guaranteed not only a reliable Freelancer but a dedicated individual focused on ensuring your clients' identities remain anonymous while we continuously pursue resolutions for those safety complaints facing us. Let's work together towards a safer environment. I am highly organized, detail-oriented and committed to meeting deadlines while maintaining a high standard of quality. I believe every client deserves professionalism; Sign up with me
$20 AUD in 7 days
0.0
0.0

Melbourne, Australia
Member since Jul 22, 2026
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