Casual Customer Chat Reply Assistant

$10-30 USD

Kapalı

İlan edilme: 3 ay önce

$10-30 USD

Teslimde ödenir

I’m looking for someone who can jump into my daily customer chats and keep the conversation flowing in a santai dan ramah tone. Most questions are straightforward—order status, product details, simple troubleshooting—so your main job is to read quickly, understand what the customer really needs, and answer in clear, friendly Indonesian that feels human rather than scripted. You’ll log into our chat dashboard (similar to WhatsApp Web) during the agreed-upon hours, respond in real time, and tag anything that needs escalation to me. I’ll provide a short FAQ and brand voice guide; you make sure every reply stays on-brand, warm, and solution-oriented. Deliverables: • Same-day coverage of incoming chats for the scheduled shift • Prompt, accurate, friendly replies written in Bahasa Indonesia • A brief end-of-shift recap noting any issues or follow-ups I should handle If you’re quick on the keyboard, love casual conversation, and can think on your feet, let’s get started.

Proje No: 40056763

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8 teklifler

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8 freelancer bu proje için ortalama $19 USD teklif veriyor

@Fathan0011

Dear Client. I'm interested in helping you manage your daily customer chats with a santai, ramah, and human tone. I'm quick at reading and understanding customer intent, and I can respond in clear, natural Indonesian that stays true to your brand voice. What I Can Provide • Real-time chat coverage during the agreed shift • Friendly, accurate replies for order status, product info, and basic troubleshooting Consistent tone: warm, helpful, and solution-oriented • Escalation for any issues that require your attention • Short end-of-shift recap so you stay updated I type fast, I'm comfortable with WhatsApp-style dashboards, and I enjoy maintaining smooth, casual conversations with customers. I'm ready to start as soon as you share the FAQ and brand notes. Best regards, [Your Name]

$20,50 USD 5 gün içinde

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@LaronOseng

I am highly committed to providing fast, clear, and polite responses to customer inquiries, especially related to product availability, pricing, and payment. I’m familiar with handling chats through WhatsApp, Instagram, and e-commerce platforms, and I can consistently follow templates, product details, and pricing guidelines provided. With strong attention to detail, reliable responsiveness, and clean, professional communication in Indonesian, I am confident in my ability to support your sales service effectively and consistently during agreed working hours.

$20 USD 5 gün içinde

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@asrellsebastian5

Halo! Saya asrella, seorang freelancer yang berfokus membantu bisnis anda Dengan pengalaman lebih dari 1 tahun, saya ahli dalam menyelesaikan masalah anda dengan cepat dan tuntas!

$20 USD 7 gün içinde

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(0 değerlendirme)

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@Lucreciooo

Terima kasih banyak atas penjelasan lengkapnya. Saya paham betul kebutuhan Anda: menjaga alur percakapan dengan pelanggan tetap santai, ramah, dan jelas, tanpa terasa kaku atau seperti jawaban template. Saya siap membantu dengan: - Menangani chat masuk secara real-time sesuai jadwal yang disepakati. - Memberikan jawaban cepat, akurat, dan hangat dalam Bahasa Indonesia yang terasa natural. - Menandai percakapan yang perlu eskalasi agar bisa langsung Anda tindak lanjuti. - Membuat ringkasan singkat di akhir shift mengenai hal-hal penting atau tindak lanjut yang diperlukan. Gaya komunikasi akan saya sesuaikan dengan panduan brand voice yang Anda berikan, sehingga tetap konsisten dan nyaman bagi pelanggan. Apabila Anda ingin, kita bisa mulai dengan uji coba singkat untuk memastikan gaya balasan saya sudah sesuai dengan tone yang Anda harapkan.

$20 USD 7 gün içinde

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(0 değerlendirme)

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@Angelicaaa5

Saya sudah terbiasa untuk menghandle pelanggan melalui chat online untuk beberapa kebutuhan; penjulan produk ataupun konsultasi.

$19 USD 5 gün içinde

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@leilaniputri

Hi! I’m a native Indonesian speaker with a natural, santai-yet-ramah communication style, so replying in clear, friendly Bahasa Indonesia comes very naturally to me. I’m experienced in handling real-time customer chats, reading quickly, understanding what customers actually need, and responding in a human, conversational way while staying on-brand. I’m comfortable following FAQs and brand voice guidelines, and flagging issues that need escalation. With strong customer service instincts, fast typing, and good end-of-shift reporting habits, I can help keep your daily chats smooth, responsive, and genuinely pleasant for customers.

$18 USD 7 gün içinde

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@amandadelonge

My rate is $18/hour, reflecting my 9 years of experience as a PA/VA. I’m open to long-term packages.

$18 USD 30 gün içinde

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@muzammilChatbot

As an experienced LLM Module Designer and RAG Chatbot Developer, I have the perfect set of skills to help you add efficiency and personalization to your customer service. My expertise in natural language processing (NLP) and machine learning can significantly improve your customer chat experience by automating workflows and ensuring prompt, accurate, and friendly replies in Bahasa Indonesia. With my deep knowledge of NLP, I'm able to build chatbots that understand nuanced customer queries well. This means that I'm adept at reading quickly and answering questions with on-brand warmth and solution-oriented ideas – just what you're looking for! In fact, I've even created chatbots with a human-like touch using frameworks such as LangChain, LlamaIndex, and Haystack. What sets me apart is my focus on security and scalability, which are paramount for high-traffic environments. My rigorous approach ensures not just on-brand conversations but also a GDPR-compliant system. My solutions don't just work in theory - they deliver results. In one project, I boosted efficiency by up to 40% by leveraging AI capabilities. It'd be an honor to bring my skill set to your team and help elevate your customer service game through innovative automation strategies!

$20 USD 7 gün içinde