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İlan edilme:
I need a dedicated freelancer who can take over day-to-day chat replies for my business so I can reduce overhead instead of hiring a full-time employee. The work is straightforward but crucial: respond quickly and courteously to incoming messages, follow simple escalation notes I will provide, and keep a short daily log so I can see what questions customers are asking most often. My main goal is to keep support costs low without sacrificing response speed or quality. If you already use tools such as WhatsApp Web, Instagram DM, Facebook Messenger, Freshdesk, or Zendesk, let me know—familiarity with any of those platforms will be a plus, though I’m open to other solutions you prefer. Please tell me: • the languages you comfortably write in (Bahasa Indonesia is essential, English a bonus), • your usual response time window, • any similar chat or customer-service work you’ve handled before. Once we agree on hours and access, I’ll hand over canned replies, FAQs, and escalation paths so you can get started right away and keep my customers happy while trimming overall staffing costs.
Proje No: 40039652
1 teklif
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
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1 freelancer bu proje için ortalama $50 USD/ saat teklif veriyor

With over half a decade of virtual assistance experience, I can navigate through chat support intricacies seamlessly. Bahasa Indonesia certified, my multilingual skills offer you the added advantage needed to reach and interact effectively with your target audience. Writing in various languages including English will be essential for your growing business – an additional perk I bring to the table. My average response time window aligns with your business needs, addressing incoming messages promptly without compromising quality. As a Forex trading specialist, I possess excellent analytical skills that enable me to quickly identify customers' needs and provide well researched, detailed and valuable information to meet those needs. This makes me an exceptional fit for your project. Moreover, my familiarity with a variety of chat platforms like WhatsApp Web, Instagram DM, Facebook Messenger and more will guarantee a smooth transition and efficient workflow. By leveraging technology effectively I'd aim to save even more of your overhead costs. Ultimately, my dedication, professionalism and proficiency would ensure customer retention while maximizing savings for your business. Let's take this opportunity to increase productivity and achieve cost efficiency together!
$50 USD 40 gün içinde
6,2
6,2

Jakarta, Indonesia
Ara 5, 2025 tarihinden bu yana üye
$30-250 AUD
£20-250 GBP
£18-36 GBP / saat
₹600-1500 INR
$15-25 USD / saat
$30-250 USD
$15-25 USD / saat
₹600-1500 INR
₹1500-12500 INR
$500-1400 USD
₹12500-37500 INR
₹37500-75000 INR
₹12500-37500 INR
₹12500-37500 INR
minimum £36 GBP / saat
₹12500-37500 INR
₹400-750 INR / saat
₹600-1500 INR
$30-250 USD
$10-30 USD