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I need a reliable partner to handle day-to-day customer chats for my business. The core task is simple yet vital: read incoming messages, understand what the customer needs, and respond quickly in clear, friendly Indonesian. Most questions are routine—price enquiries, product availability, shipping updates—so you should be comfortable writing concise answers and, when necessary, asking me for the latest details. You will work inside the chat platforms I already use (mainly WhatsApp Business at the moment, with Facebook Messenger or Instagram DM added as we grow). I’ll grant you access and share our existing tone-of-voice guide plus a small FAQ. Your job is to keep response times short and conversations organised with labels or stars so nothing is missed. To help us start smoothly, please tell me: • the hours you are available each day, • how you’ve handled customer support chats before, • which tools (WhatsApp Web, Meta Business Suite, Hootsuite, etc.) you’re comfortable with. I’m ready to onboard immediately and will review applications as they arrive.
Proje No: 40069299
9 teklifler
Son aktiviteden bu yana geçen zaman 2 ay önce
Konum: Kota Semarang, Indonesia
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9 freelancer bu proje için ortalama $17 USD/ saat teklif veriyor

Hello! As a recent graduate, I may not have extensive experience in customer support chats specifically, but my varied background in accounting and taxation has honed my communication and problem-solving skills significantly, characteristics essential in handling day-to-day customer inquiries for your business. My internships at consulting and public accounting firms perfectly prepared me for this task by exposing me to different personalities, quick adaptation to changes, and a strong work ethic, which includes effectively collaborating with others as well as working independently. Additionally, as an Indonesian translator, I possess great fluency in the language that would enable me to communicate efficiently in Indonesian while maintaining a friendly and professional tone. Moreover, being a freelance professional provides me with the flexibility to easily align with your schedule. Since my internships exposed me to strict deadlines and demanding tasks, I have proven that I can work under pressure without compromising quality. Rather than simply relaying information blindly from an FAQ sheet or script, I understand the importance of reading between the lines to ensure accurate comprehension of customers' needs. Empathy has always been one of my strengths which allows me to deliver concise answers even for routine questions, all while making the customer feel seen and heard. Let's chat!
$15 USD 25 gün içinde
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Hello, I am interested in this customer chat support position. I can reply to customer messages quickly and politely. I am ready to follow instructions and start immediately. Thank you.
$20 USD 40 gün içinde
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I'm a freelancer dedicated to simplifying your life by efficiently handling your tasks, so you can enjoy your valuable time without the stress of excessive responsibility. You can trust me to manage your workload while ensuring high-quality results. With professional certifications, extensive experience, and an energetic and proactive attitude, I'm committed to providing excellent service that exceeds your expectations. Working with me means partnering with someone who prioritizes your satisfaction and values effective collaboration.
$15 USD 40 gün içinde
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I am offering my services as a dedicated remote partner to manage your daily customer chat communications, ensuring swift and highly organized interactions. My core task is to read incoming messages, promptly understand customer needs, and reply quickly in clear, professional Indonesian across platforms like WhatsApp Business, Facebook Messenger, and Instagram DM. I am adept at handling routine inquiries—such as pricing, product availability, and shipping updates—and committed to maintaining short response times while utilizing labels or stars to keep conversations orderly and prevent any leads from being missed. I am ready to be onboarded immediately upon accessing your existing chat platforms and internal FAQs/tone-of-voice guide.
$15 USD 40 gün içinde
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I'm wise in responding to messages that are easy for someone to understand. I'm also quick to read messages that have just been sent by customers. So I'm confident I can do all of this with
$20 USD 40 gün içinde
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Hallo, saya Erina ingin melamar pekerjaan ini. Saya bersedia bekerja 4 jam per hari, cara menangani obrolan dukungan pelanggan yaitu dengan menggunakan bahasa yang sopan,menjelaskan solusinya, tanggapi dengan cepat, tanyakan pertanyaan untuk memahami masalah pelanggan, profesional, dan alat yang saya gunakan yaitu WhatsApp web. Terima kasih dan semoga diterima.?
$15 USD 28 gün içinde
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Hello, I am interested to work with you. I have no experience in customer service field, but with my previous experiences as an intern and college student (as well as organization's student), I'm sure that I able to communicate properly with your customer through my communication skills during these experiences. I am college final semester students, so I am available from morning to night. I also feel comfortable in using WhatsApp & Instagram.
$15,60 USD 40 gün içinde
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Saya bis melakukan pekerjaan itu dengan baik karena saya pernah menjadi sales . Menarik pelanggan dan menghubungi pelanggan adalah keahlian saya
$20 USD 40 gün içinde
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Hallo, saya Eko. Saya tertarik dengan pekerjaan ini dan bersedia meluangkan waktu untuk bekerja 4 jam per hari. Untuk menghandle pelanggan saya akan merespon balasan dengan cepat, menjawab dan menyampaikan setiap detail keluhan lalu meminta agar memberi feedback positif di akhir percakapan supaya hubungan dengan pelanggan tetap berjalan baik. Untuk tools saya fleksibel bisa menggunakan wa web, meta, atau hootsuite jika diminta. Namun lebih suka tools yang tak berbayar.
$15 USD 40 gün içinde
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Semarang, Indonesia
Ara 16, 2025 tarihinden bu yana üye
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