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I’m about to launch a small personal venture and need a reliable pair of hands to keep my customers feeling heard. Your core task is simple yet crucial: sit at the digital front desk and reply to every incoming message—whether it lands in WhatsApp, Instagram, or Tokopedia chat—using friendly, accurate Bahasa Indonesia. Clear product details, price confirmations, stock checks, and shipping estimates should flow back to the customer within minutes, not hours. Because I’m growing this brand from scratch, I’m especially interested in working with someone who has walked the same path. When you submit your bid, tell me how you once started a business of your own and the customer-service lessons you picked up along the way; that experience will help you anticipate my needs before I even voice them. Daily expectations • Monitor and respond during the agreed shift (roughly 8 hours/day). • Keep average response time under five minutes. • Summarise any unresolved issues in a quick nightly report. No fancy scripts are required—just empathy, good spelling, and the discipline to stay online when you say you will.
Proje No: 40049672
48 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
Bütçenizi ve zaman çerçevenizi belirleyin
Çalışmanız için ödeme alın
Teklifinizin ana hatlarını belirleyin
Kaydolmak ve işlere teklif vermek ücretsizdir
48 freelancer bu proje için ortalama $18 USD/ saat teklif veriyor

Hi there, Based on your brief, we understand the need for fast, empathetic, and accurate customer replies across WhatsApp, Instagram, and Tokopedia—especially during the early stages of brand growth. At 8veer Consultancy, we’ve supported emerging ventures by managing 8-hour daily shifts with average response times under 3 minutes. Our team members are fluent in Bahasa Indonesia and experienced in frontline chat operations for small e-commerce brands. We ensure friendly, accurate responses about pricing, stock, and shipping, while summarizing unresolved issues in nightly reports. We've also launched our own micro-brands and know firsthand the impact of consistent, human communication. We’re ready to start within 1 working day and cover your launch confidently. Best Regards, 8veer Consultancy
$25 USD 48 gün içinde
5,4
5,4

Hello there, Thank you for sharing the role details. I’d be happy to support your new venture by managing all incoming chats on WhatsApp, Instagram, and Tokopedia with fast, friendly, and accurate Bahasa Indonesia. I can handle price confirmations, product details, stock checks, and shipping estimates, keeping response times under five minutes throughout the shift. I’ve run a small business before, so I understand how important it is to make every customer feel heard. That experience taught me the value of empathy, consistency, and clear communication—especially when building a brand from the ground up. I’ll also send a simple nightly report summarising any unresolved issues. I’m reliable, disciplined with online hours, and ready to begin whenever you are. Best regards, Himanshu Saraswat
$20 USD 40 gün içinde
4,2
4,2

Hi there,Good afternoon I am Talha. I have read you project details i saw you need help with Customer Support, Instagram, Customer Service, Sales, Time Management, Customer Experience, Social Media Management and Business Development I am pleased to present my proposal, highlighting our extensive experience and proven track record in delivering exceptional results. Our portfolio of success will showcase past projects that demonstrate our ability to meet and exceed client expectations. Glowing testimonials from satisfied clients will attest to our professionalism, dedication, and the quality of our work Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Thanks Regards. Talha Ramzan
$25 USD 21 gün içinde
2,3
2,3

I have strong communication skills, fast response time, and experience handling high-intent leads through WhatsApp, Instagram, and calls. I understand how to guide prospects, educate them clearly, and close them with confidence while maintaining trust and transparency. I’m highly organized, can track leads properly in CRM tools like Freshworks, and can consistently manage 75+ qualified leads per week. My energy, commitment, and genuine care for helping young players improve make me a great fit for this role. I’m ready to start immediately and deliver strong conversions during the probation period. Looking forward to the opportunity! Thanks. — Arti Boria
$20 USD 40 gün içinde
2,4
2,4

Hi there! I’d be the perfect fit for your new venture. I’ve built and managed my own small online business before, so I understand exactly how critical fast, friendly, and accurate customer communication is, especially in the early stages. My biggest lesson? Customers don’t remember ads, but they always remember how quickly and kindly you respond. That’s what keeps them buying. I can manage your WhatsApp, Instagram, and Tokopedia chats with clear, friendly Bahasa Indonesia, delivering product info, prices, stock updates, and shipping estimates in under five minutes consistently. I’ll stay online during the agreed shift and send you a clean nightly summary of any unresolved issues. If you want someone dependable, proactive, and fully dedicated to keeping your customers happy as your brand grows, I’m ready to jump in and support you from day one. Looking forward to working with you!
$15 USD 40 gün içinde
0,0
0,0

Hello! I’d be happy to assist you in managing your customer communications and ensuring every message receives a prompt, friendly, and accurate reply in Bahasa Indonesia. I understand how crucial first impressions are when building a brand from scratch, and I’m committed to making every customer feel heard and valued. I have experience managing customer inquiries and providing timely support across multiple platforms. In my previous work, I handled messages via WhatsApp, Instagram, and other chat apps, ensuring that product details, pricing, stock updates, and shipping information were communicated clearly and professionally. Although I haven’t launched a personal business of my own, I have worked closely with entrepreneurs and startups, and this has taught me key customer-service lessons: Timely communication matters more than anything—customers appreciate fast responses. Empathy and clarity build trust—explaining details clearly prevents confusion. Proactive problem-solving improves retention—anticipating issues before they escalate is critical. I am comfortable monitoring and responding to messages during an agreed 8-hour shift, keeping the average response time under five minutes, and providing a concise nightly report of any unresolved issues. I’m fully dedicated to supporting your brand as it grows and ensuring your customers always have a positive experience. Offer: I’m offering a 10% discount for all first-time clients. Looking forward to collaborating with you!
$15 USD 40 gün içinde
0,0
0,0

Hello, I can start right away. I will accurately copy and paste all text from your PDFs into the Word template while keeping the correct reading order and clean formatting. You will receive one Word file per PDF with the required spacing and a completion checklist. My rate is $8/hr and I can deliver fast and accurately. Best regards, Hoda
$15 USD 40 gün içinde
0,0
0,0

Hi I’d be happy to support your new brand and serve as the first friendly voice your customers interact with. I’ve run a small business before, so I understand how important fast, clear communication is in the early stages; customers don’t just want answers, they want reassurance, consistency, and a feeling that someone is truly paying attention. From that experience, I learned the value of responding quickly, managing expectations honestly, and keeping every conversation warm, simple, and human. I’m comfortable handling WhatsApp, Instagram, and Tokopedia chat, writing in clear and polite Bahasa Indonesia, confirming pricing, stock, shipping, and noting any follow-ups for you in a short nightly report. I’m disciplined with availability, able to maintain response times under five minutes during the agreed shift, and I’m ready to start as soon as you are. Thanks
$15 USD 40 gün içinde
0,0
0,0

I am excited to apply for the role of Social Media Customer Support. With strong communication skills and a genuine passion for engaging with people online, I excel at responding promptly, professionally, and warmly to customer inquiries. I understand the importance of representing a brand’s voice consistently while turning challenges into positive experiences. My experience in social media management and customer service allows me to handle diverse queries efficiently, ensuring satisfaction and loyalty. I am committed, proactive, and detail-oriented—ready to contribute immediately to your team by fostering meaningful connections with your customers.
$20 USD 40 gün içinde
0,0
0,0

⭐⭐⭐⭐⭐ At CnELIndia, we understand the value of keeping customers engaged and heard, especially during the crucial early stages of a business. Led by Raman Ladhani, our team has extensive experience in customer service and business development, with a deep focus on creating personalized, empathetic interactions. We will ensure clear communication in Bahasa Indonesia across all channels (WhatsApp, Instagram, and Tokopedia), with accurate product details, price confirmations, and quick response times. Our team will: Monitor customer messages during your specified hours, keeping response times under five minutes. Use our past experience of growing businesses to anticipate customer needs and provide proactive support. Summarize unresolved issues daily for clear communication and quick resolution. By choosing CnELIndia, you’ll have a reliable partner who understands the dedication it takes to build a brand and the importance of excellent customer service from the start.
$20 USD 40 gün içinde
0,0
0,0

Saya berpengalaman menjadi admin dan cs online selama 7 tahun sehingga saya yakin bisa membantu anda dalam melayani pelanggan dengan baik untuk meningkatkan penjualan anda
$20 USD 40 gün içinde
0,0
0,0

saya pernah menjadi admin di toko fashion saya punya pengalaman di bidang costumer service jadi saya bisa melakukan tugas ini
$20 USD 40 gün içinde
0,0
0,0

With over five years of experience as a digital marketer, I've honed my skills in social media management. I understand the importance of keeping the customer at the forefront of every interaction and ensuring prompt, accurate responses. This commitment to customer satisfaction aligns perfectly with your project requirements. Not only can I guarantee a swift response time, but my strong grasp of the Bahasa Indonesia language ensures that messages from your customers are answered clearly and confidently. My deep understanding of digital platforms, such as WhatsApp, Instagram, and Tokopedia chat, will allow me to seamlessly manage customer messages across all channels. Beyond my technical skills, I believe what truly sets me apart is my own entrepreneurial journey. Trust me when I say I've learned plenty about customer service and anticipating needs through starting my own business. It's a path that's taught me how crucial clear communication and empathetic responses are to building customer loyalty and trust. You can rely on me to not just be an exceptional pair of hands for your brand--but a partner who understands and contributes to your growth.
$15 USD 40 gün içinde
0,0
0,0

Let me introduce myself. My name is Siti Fatimah, 30 years old. I am a professional administrator. Work experience: CS Admin & Computer Lab Coordinator 1 year Sales Admin/Data Entry 4 years General Affairs Admin 3 years Skills: Data Entry (Microsoft Office: Word, Excel, PowerPoint) Design: Adobe Photoshop/CorelDraw Data Analysis I hope my experience and skills will be considered when you consider this project. Thank you.
$18 USD 40 gün içinde
0,0
0,0

I'm excited to apply for the customer service representative role for your upcoming venture. As a seasoned customer support professional with a passion for building strong relationships, I'm confident in my ability to provide top-notch service to your valued customers. In my previous role as a customer support specialist, I honed my skills in handling customer inquiries, resolving issues, and providing product information. I'm well-versed in using various communication channels, including WhatsApp, Instagram, and Tokopedia chat. What sets me apart is my experience in starting and running a small business of my own. I understand the importance of providing excellent customer service, as it directly impacts the growth and reputation of the business. I've learned that responding promptly, being empathetic, and providing accurate information are key to building trust and loyalty with customers. I have a strong understanding of the local market. I'm confident that I can provide clear and concise responses to customer inquiries, ensuring that their needs are met and exceeded. My daily routine includes: - Monitoring and responding to customer inquiries during agreed shifts (roughly 8 hours/day) - Keeping average response time under five minutes I'm a self-motivated individual with excellent communication skills, and I'm committed to providing exceptional customer service. I look forward to discussing this opportunity further. Best regards, Seyi Bolarinwa
$15 USD 60 gün içinde
0,0
0,0

Hello, I would like to submit my application for this customer-support position. I have strong experience managing customer inquiries through WhatsApp, Instagram, and Tokopedia chat, and I can confidently respond in friendly, accurate Bahasa Indonesia. I am highly organised, reliable, and able to maintain an average response time of under five minutes throughout the shift. I have also launched a small business of my own in the past, which taught me the true value of fast, human customer service. Some of the key lessons I learned include: responding with empathy to build trust, providing clear and precise information to avoid confusion, following up consistently so customers never feel ignored, and staying disciplined with schedules to ensure real availability. I can handle daily messages, confirm prices, check stock, provide product details, and give shipping estimates accurately. At the end of each day, I will send a short report summarising any pending issues. If you’re looking for someone dependable, proactive, and attentive to your brand’s reputation, I’m ready to start right away. Thank you for considering my application. Best regards,
$15 USD 40 gün içinde
0,0
0,0

Saya mempunyai pengalaman menjadi admin sosial media misalnya di instagram maupun di X/twitter dan saya jg punya pengalaman menjadi customer service melayani pelanggan dan mendengarkan keluh kesah pelanggan sambil mencari solusi jalan keluarnya
$15 USD 40 gün içinde
0,0
0,0

Hi, I know how overwhelming it can be when customers reach out and don’t get a timely response—slow replies can lead to lost sales and frustrated buyers. That’s where I can help. I’m Chioma, and I specialize in keeping customers feeling heard and valued. I’ll monitor all incoming messages on WhatsApp, Instagram, and Tokopedia, providing clear, accurate responses in friendly Bahasa Indonesia. From product details to stock checks, pricing, and shipping estimates, I make sure every customer gets a reply within minutes, not hours. Having started and managed small ventures myself, I understand the importance of anticipating customer needs and creating a seamless experience. I’ve learned that empathy, clarity, and consistency in communication are key to building trust and loyalty, especially when growing a brand from scratch. I’ll also provide concise nightly reports summarizing unresolved issues so nothing falls through the cracks. I’m disciplined, reliable, and committed to being the “front desk” your customers can always count on. If you’d like, I’d be happy to start right away and show you how quickly and efficiently I can manage your customer interactions—let’s chat and get your customers feeling heard from day one! Best regards, Chioma
$20 USD 40 gün içinde
0,0
0,0

Hello, I’ve gone through your project and I understand exactly what you need: someone who can stay online for about 8 hours a day and reply to all customer messages—WhatsApp, Instagram, and Tokopedia—quickly, clearly, and in friendly Bahasa Indonesia. I can keep responses under five minutes and send you a short nightly report of anything unresolved. I relate to what you’re building because I once started a small online venture myself. It taught me two things: respond fast, and stay consistent. Those habits helped me keep customers happy even when my brand was still unknown. I bring that same mindset to supporting other business owners—I don’t just reply to messages, I pay attention to what customers need and keep things running smoothly. I’m reliable, organised, and easy to work with, and I’d love to help you grow this brand from day one. Kelvin
$20 USD 40 gün içinde
0,0
0,0

“I may not have formal VA experience, but I already have the key skills needed for the role,Data Analysis & Reporting,Problem-Solving,Tools & Systems Proficiency, ADHERENCE MANAGEMENT, time management, communication, attention to detail, and the ability to work independently. I’m also proactive and willing to learn quickly, which makes me dependable in any task.”
$20 USD 40 gün içinde
0,0
0,0

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