Customer Service

Hi There, DONE We have 7 years of call center (inbound and outbound) experience and currently have a team of 15 agents. Our seasoned agents can handle this work effectively and produce good results for your campaign. Let me know when you are around to discuss the scope of your project. Campaigns we have worked on: Directv AT&T Comcast Spectrum Medicare / Obama Care Vitamins World Personal Injury Medical Surveys Let me know your specific requirements so we can proceed. Kind Regards, Muz Google Search Partner Facebook Agency Partner

I am a flexible and dedicated worker. I will work the maximum required timer per day to ensure my employer's clients get the best customer service

As per the request in the job description; "DONE". I do understand the skill set required for this employment opportunity. I look forward to hearing from you. Thank you for your consideration. Relevant Skills and Experience Excellent customer service is required to retain clients, entice potential new customers, and have an outstanding rating. Knowledgeable, quick and caring personnel is important in any organization.

Good morning, And DONE :) I see you’re looking for somebody to be your trusted e-commerce VA and take good care of your business. Someone that will not only has experience but also is very detail-oriented and highly versatile. I understand exactly what you’re looking for as I’ve held the role of Operations Manager in an e-commerce sports & outdoors company (Mava Sports) and have since helped several high-ticket clients better organize themselves and their businesses. My previous experience includes managing 3 marketplaces on 2 different sales channels, handling logistics and training a customer happiness team. (and even working on an e-course on how to choose PL products and sell them on Amazon) I love working with data, am passionate about helping others and know my social media. Better yet, I'm excited about the opportunity to learn all the ropes so I can be a valuable member of your team. You did a good job explaining the role, but just curious - what are your 2019 goals and how can I help you achieve them? Looking forward to hearing from you, Thank you Kassandra B PS: Rest assured that my English is impeccable (and with an American accent too) and that your customers will be in great hands with me. Thanks again :)

Done // I have More than 3 years of customer service online assistance via phone ,mail and chat with an airline and a call center field

I have 2 years of experience for customer service right now i am running my own call center where i have few agents all can speak fluent English with good and neutral US accent which is basic need of customer service i hope this full fill the requirements for this job looking forward to work with such a big company.

I understand the requirement clearly. I am quite confident on this particular job and should be able to complete this job with quality within the stipulated time frame. I am a hands-on worker in IT field in various domains in the last 24 Years. At many times worked simultaneously with Excel, PDF, Website and other input files where required consolidation from all input files was made appropriately and logically. I worked with various leading IT organizations in senior roles, but always I kept myself hands-on. Since many years took lead role for over-all IT managed service delivery catering strong customer support, customer centricity management, delivery and project management. Always adhered very challenging KPI’s for Customer support and satisfaction. I hold necessary professional certificates for IT project management (Prince 2) and IT operations (ITIL 3.0) My rich IT experience will certainly expedite my performance in terms of quick turn-around, quality, adoption of innovative idea and technology (if any).

[DONE] Dear Sir/Madam, I'm writing in regard of the Customer Support job position you're offering. Having 2 years as a Customer Support Team Leader working for an Australian company based in Melbourne Australia, I'd like to nominate myself for the job. My daily tasks when I was working in CS included: - Replying to all customers' emails within the same day (around 30-80 emails/day) - Supporting customers via Live Chat (Livehelpnow platform) - Helping customers place an order over the phone/resolve Finance issues - Submitting payment requests/refund requests to Finance team And several other things. I'm currently living in Vietnam but I do not mind working at different time zone. I'm a detail-oriented, responsible & result-driven individual who always try their best to complete a given task ASAP. I enjoy learning new things & welcome new experience so I'm always happy to assist. I look forward to having this opportunity to work for you. If I'm not fortunate enough to be a considered candidate, I wish your business all the best. Best regards, Sandy

Because I have over 7 years of experience doing customer service, I worked for different companies, performing different duties, like customer care, pick up scheduling, Order support, escalated calls,etc, I and bilingual so I can handle calls in English and Spanish, currently spanish is the third most requested language in customer service call drivers, I also have training as an Spanish-English interpreter so I can render interpretation service when need it.

I read every line of the description and it stated to type "DONE" As Customer Relations Manager on Micro Center’s Corporate Operations Team, I worked closely with Management in stores to resolve issues escalated to the Executive level. I lead weekly conference calls where I coached managers on affective customer service and set service related goals. I created and executed customer service trainings, posted, monitored, and respond to customers on social media, over the phone, and email. I kept detailed customer records for possible legal action. I processed all customer feedback: surveys, escalations, social media sentiment and created multiple reports utilized by the Executives to formulate policies. I utilized Access Database and Excel to create reports on Customer Sentiment. I built graphs, filtered, and created pivot table reports including data for quarter over quarter and year over year comparison. I take any opportunity to train and grow. Building upon trainings in Education, IT/Computer hardware, software, and Customer Service. I continue to build upon previous trainings in Micro Soft Office – Word, Excel, Outlook, PowerPoint, and Access. Trainings in Handling Difficult Customers, Cultural Diversity, Getting to Yes: The Art of Negotiation, and many more. I thrive in growing myself and growing those around me I am able to manage time, workload, and resources for myself and for my team. A multi-tasker, deadline-maker and driven under pressure.

I have a huge related experience so we should be a perfect match for each other. Please see my resume and skype me at "timooooor" if needed.