
Closed
Posted
Paid on delivery
I need a dedicated professional to manage customer records and provide exceptional customer service. Key responsibilities include: - Managing customer records: contact information and order history. - Handling customer inquiries, resolving complaints, and providing product information. - Taking both inbound and outbound phone calls. - Generating quotes for customers. Ideal skills and experience: - Strong organizational skills - Excellent communication skills - Experience in customer service - Ability to handle phone calls professionally
Project ID: 39691695
56 proposals
Remote project
Active 9 mos ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
56 freelancers are bidding on average $19 CAD for this job

Hi am an expert in data entry and can start right away I have experience working on both small and large data entry projects and once did 10000+ entries without an error I have worked on both small and large data entry projects and once did 10000+ entries without an error [you can check my reviews to confirm the same] You can check my reviews that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you
$20 CAD in 7 days
6.0
6.0

I'm writing to express my interest in the Customer Service and Records Management Specialist at your Company, as advertised. With a background in customer service and a strong understanding of about Records management. I am confident in my ability to provide exceptional support that enhances customer satisfaction and brand loyalty. Over the past years, I’ve worked in customer-facing roles where responsiveness, empathy, and problem-solving were essential. I’m experienced in handling inquiries across multiple channels—email, chat, and phone—and have consistently met or exceeded KPIs such as response time, customer satisfaction scores, and issue resolution rates.
$10 CAD in 7 days
4.7
4.7

Hi, I have extensive experience in customer service and record management, including maintaining accurate contact information, tracking order histories, and generating quotes. I’m skilled at handling both inbound and outbound calls with professionalism, resolving customer concerns quickly, and providing clear, accurate product information. My strong organizational skills and commitment to exceptional service ensure smooth operations and satisfied customers. Best regards, Maryam
$20 CAD in 1 day
4.0
4.0

I would be honored to take on the role of your Customer Service and Records Management Specialist. With a history in customer service, Virtual Administrative Assistant roles and as a prominent self-starter, I am confident that I possess the skills and abilities necessary to deliver exceptional results for your project. First and foremost, my organizational prowess is top-notch. I am highly proficient in Microsoft Word, G Suite, Powerpoint and Excel, all of which will be essential for managing customer records effectively. Furthermore, my fastidious nature dovetails well with keeping track of contact information and order histories. Lastly, my communication skills are second to none. My fluency in written and spoken English combined with rich experience in handling phone calls professionally equip me to expertly manage inquiries, complaints, and generate accurate quotes for your customers. In summary, hiring me would not only bring a seasoned professional on board but also a dedicated team player who's committed to creating a positive customer experience that drives results for your business.
$20 CAD in 7 days
4.1
4.1

Good day, I’m experienced in managing customer records, handling inbound/outbound calls, and providing prompt, professional support. Skilled in resolving issues, sharing product information, and generating accurate quotes with strong organizational and communication abilities. Kind Regards, Delower Note: Please visit my profile for more information.
$20 CAD in 7 days
3.3
3.3

With proven experience handling inbound and outbound calls, along with dispatch coordination and client communication, I am confident in my ability to manage your customer records and deliver exceptional service. I have managed customer databases, order histories, and quote generation while ensuring prompt and professional communication at every stage. In my previous roles, I have: Maintained accurate customer records including contact and order history Handled inquiries, complaints, and product information requests with professionalism Managed phone communication for both inbound and outbound calls Prepared and delivered customer quotes quickly and accurately You can count on me to deliver excellent service quality and exceed your expectations through attention to detail, efficiency, and customer-focused communication. Available to start ASAP
$20 CAD in 7 days
3.1
3.1

As a seasoned Virtual Assistant, I excel in CRM platforms, data entry, and customer service, ensuring accuracy, efficiency and exceptional client experiences. I have a proven track record of managing customer records with precision, maintaining data integrity, and streamlining processes for operational efficiency. My strengths include handling inquiries, resolving issues promptly and delivering product information clearly and professionally. With a meticulous approach, I minimize errors and maintain seamless contact and order histories. I am committed to timeliness, quality work, and effective communication, making me an ideal partner to enhance your customer service operations and uphold your brand’s reputation. Let us discuss how we can collaborate effectively in delivering an outstanding customer service experience for your customers.
$20 CAD in 7 days
1.4
1.4

Hi there! I understand you need someone who can manage customer records accurately while providing excellent service. Poor record keeping or slow responses can lead to lost sales and unhappy customers. I can organize and maintain contact details and order histories, handle customer calls with professionalism, resolve issues quickly, and provide accurate product information. I can also prepare quotes promptly to help close sales faster. My experience in customer service ensures smooth communication and satisfied clients. Do you already have a CRM system in place for managing records? Open chat now.
$20 CAD in 7 days
1.2
1.2

Hi There, I’m offering a 25% discount on all my customer service and records management solutions. You are looking for a Customer Service and Records Management Specialist, and I have over six years of experience handling client communications, resolving inquiries, and maintaining organized, accurate records. I specialize in streamlining processes to improve response times, enhance customer satisfaction, and ensure that all data is securely stored and easily retrievable. My approach focuses on combining excellent communication skills with meticulous recordkeeping, ensuring every customer interaction is tracked, documented, and resolved efficiently. Whether you need ongoing support or help setting up a structured records management system, I can deliver reliable, professional results tailored to your operational needs. Thanks, SDH Official
$10 CAD in 7 days
0.0
0.0

With a decade's experience in developing web applications and handling complex data in PHP, I am Kainat, and I'm ready to deliver exceptional customer service while expertly managing all your customer records. My rigorous training has granted me the requisite skills in organization, communication, and problem-solving - these are the bedrocks of quality customer service. My familiarity with CMS tools such as Wordpress, Joomla and self-created CMS platforms makes me proficient in managing substantial databases. This expertise is perfectly transferable to handling and constantly updating customer record keeping wherein their contact information and order history will be tracked accurately and diligently. Over the years, my work as a developer has sharpened my abilities to handle both inbound and outbound phone calls with professionalism. Hence, you can be assured of a seamless customer complaint resolution process where I also provide product information and generate quotes promptly. I am committed to delivering top-notch service and I believe that makes me the best fit for your project.
$20 CAD in 7 days
0.0
0.0

As an experienced Shopify and WordPress expert, I have honed impeccable organizational skills, making me the perfect candidate for your customer service and records management needs. My digital marketing and customer-centric approach will help me effectively manage your customers' contact information and order history while providing exceptional service. My key experience lies in handling customer inquiries, resolving complaints, and providing product information which has gamered positive feedback from my clients and customers over the years. This includes both inbound and outbound phone calls which I undertake professionally to ensure ultimate client satisfaction. Moreover, I have a deep understanding of the importance of generating quotes in a timely manner to offer customers seamless service. Over my 5+ years career, I've built a solid reputation of turning clicks into customers through modern design and data-driven marketing. By leveraging this proficiency, I can provide the much-needed impetus for your business to grow effortlessly while you concentrate on other vital matters. My value proposition is simple: fast communication, deadline-oriented approach without any compromise on quality. Let's work together to create a system that ensures efficient record management while enhancing the overall customer experience!
$20 CAD in 7 days
0.0
0.0

"You’ve just found the right match for your project — here’s why: I understand the importance of managing customer records and providing exceptional service. I have strong organizational skills, excellent communication abilities, and a proven track record in customer service. I may be new here, but I have a proven track record working with clients outside Freelancer.com — I’m ready to earn your trust, too. Happy to discuss this further when you’re ready. Regards, Ahmed"
$10 CAD in 30 days
0.0
0.0

"Your project deserves a clean, seamless solution — and that’s exactly what I deliver" I understand the importance of managing customer records, handling inquiries, and generating quotes with efficiency and professionalism. While I am new to freelancer, I have years of hands-on experience in customer service and record management. I am committed to delivering exceptional service tailored to your needs. I would love to chat more about your project! Regards, Romano Coetzee
$10 CAD in 30 days
0.0
0.0

Dear client. I am a native English speaker available to work for up to 40 hours a week. With a wealth of practical knowledge in customer service and exemplary organizational skills, I am the ideal candidate to manage your customer records and deliver top-notch customer service. Over the years, I have finely honed my communication abilities through direct interaction with diverse clients in various roles. These include my experience as an Executive Administrative Assistant and a Virtual Assistant, where I resolved both inbound and outbound calls courteously and professionally. In essence, I have always maintained a welcoming attitude during my engagements to promptly address customer inquiries while ensuring concrete records to enhance future interactions. I am available at your earliest convenience. Thank you.
$10 CAD in 1 day
0.0
0.0

✅ INNOVATION YOU CAN RELY ON ✅ Seeking a customer service professional to elevate customer experience and manage records efficiently? Look no further. With proven expertise in customer service, order management, and generating quotes, I bring strong organizational and communication skills to seamlessly handle inquiries and provide exceptional service. Let me enhance your customer satisfaction and streamline processes with dedication and precision. Together, we can exceed expectations and drive success. Grab this opportunity to boost your customer service operations. Excited to discuss further, Tanya
$10 CAD in 30 days
0.0
0.0

Hello Sir, I am confident I can manage your customer records and deliver exceptional service. I have 4 years of experience handling customer queries in the real estate sector, where I maintained detailed client records, resolved inquiries, handled complaints, and provided accurate product/service information. My skills include: Maintaining and organizing customer databases with accuracy. Handling both inbound and outbound calls professionally. Providing prompt and clear responses to customer queries. Preparing quotations tailored to customer requirements. I understand the importance of keeping customer records updated and ensuring every interaction leaves a positive impression. My background in real estate customer management has trained me to communicate clearly, resolve issues quickly, and build long-term client relationships. I would be happy to bring the same professionalism and dedication to your business. Looking forward to your positive response. Regards, Akash Dubey
$20 CAD in 7 days
0.0
0.0

As a dedicated and experienced Virtual Assistant with over 5 years in customer service, data entry, and telemarketing, I am confident in my ability to provide top-notch customer service and effectively manage customer records. My strong organizational skills have consistently allowed me to maintain accurate, up-to-date records including contact information and order history. Additionally, I understand the importance of effective communication in customer service. I have a proven track record of effectively handling inbound and outbound phone calls, addressing customer inquiries and complaints with empathy and professionalism while providing relevant and accurate product information. My telemarketing experience also means I am skilled at generating quotes for customers quickly and efficiently. Above all, my main goal is always to exceed client expectations.I believe that the best way to drive business success is by providing exceptional service that ensures satisfied customers. Given the opportunity, I am committed to doing just that for your business. Let's chat about how I can help streamline your customer service processes and ensure your customers are well taken care off!
$25 CAD in 7 days
0.1
0.1

I have a software engineer so that's why I like this project InshaAllah I well Best play in your project in 6 days
$20 CAD in 7 days
0.0
0.0

Hey there I am a fully trained and qualified customer service agent. I have worked with both international and local companies like Amerigas, American Airlines and jumia. I am very organized and can work well under pressure. I hope you consider my bid.
$20 CAD in 7 days
0.0
0.0

We’re here to bring your vision to life with our unique expertise and clear, collaborative communication every step of the way. If you are not happy, you do not pay. We are there to meet your needs. Our team excels in managing customer records accurately and providing top-notch customer service. With strong organizational skills and extensive experience in customer service, we ensure seamless communication and efficient handling of inquiries. While I am new to freelancer.com, I have extensive experience in similar projects off-site. I would love to chat more about your project and how we can assist you. Regards, Attie
$10 CAD in 30 days
0.0
0.0

Calgary, Canada
Member since Aug 11, 2025
$15-25 USD / hour
$30-250 USD
₹100-400 INR / hour
$2-8 USD / hour
₹12500-37500 INR
₹1500-12500 INR
£2-5 GBP / hour
$15-25 USD / hour
$10-50000 AUD
$250-750 USD
$15-25 USD / hour
₹600-1500 INR
$30-250 USD
$10-30 USD
$250-750 USD
₹600-1500 INR
$10-30 CAD
€250-750 EUR
₹750-1250 INR / hour
$8-15 USD / hour