Kapalı

An efficient customer service representative needed

We seeking to hire a efficient customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Beceriler: Müşteri Hizmetleri, Sanal Asistan, Çağrı Merkezi, Müşteri Desteği, Veri Girişi

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İşveren Hakkında:
( 0 değerlendirme ) Queens, United States

Proje NO: #31846923

Bu iş için 3 freelancer ortalamada $50/saat teklif veriyor

citijayamala

1. I am an expert in Virtual assistance. 2. Expert in handling client queries and complaints. 3. Have experience in customer support through emails and live chats. 4. Expert in MIS and stock management, invoicing. 5. Daha Fazla

$50 USD / saat tutarından itibaren
(52 Değerlendirme)
5.9
arslanu2

Hi! We are a professional services firm having expertise in customer dealing and support provision on any platform through customer’s problem identification via proper understanding and resolving it through professiona Daha Fazla

$50 USD / saat tutarından itibaren
(3 Değerlendirme)
3.2
harune

Hi, this is Haroon Mushtaq from Technology Junction. We are a Software Development and IT Staffing Company based in Islamabad, Pakistan. We provide competitively priced Outsourcing Services to worldwide specificall Daha Fazla

$50 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0