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My business serves a mixed English- and Spanish-speaking customer base, so every interaction has to flow smoothly in both languages. The day-to-day work breaks down into three main areas: Customer service Incoming calls and email inquiries arrive throughout U.S. business hours. You’ll pick up the phone, greet callers, resolve basic issues, and escalate anything outside the playbook I’ll provide. The same goes for email—answer promptly, follow templates when they apply, and flag anything that needs my direct input. (Live chat is not in use right now, but the process you set up should be flexible enough to add it later.) Telemarketing A vetted list of prospects is ready for outreach. After a short briefing you’ll place outbound calls, introduce our service, record call outcomes, and schedule follow-ups when prospects show interest. All scripts, rebuttals, and CRM access will be provided. Data entry Every call and email ends with an update to our cloud database. Accuracy is crucial: contact details, timestamps, and call notes need to be logged without delay so marketing automations fire correctly. Deliverables • Smoothly handled phone and email support in both languages • Daily outbound call log with status updates • 100 % up-to-date records in the database at the end of each shift If you’re equally comfortable speaking and writing in English and Spanish, have clear phone etiquette, and can keep data clean and organized, let’s talk about getting you started this week.
Proje No: 40073267
20 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 3 ay önce
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Hi, I am a bilingual (English–Spanish) customer support and operations professional with a strong background in high-volume call center environments and structured outbound outreach executing scripted calls, handling objections, accurately qualifying prospects, logging outcomes, and scheduling follow-ups within CRM-driven workflows. I place a strong emphasis on data integrity—ensuring every interaction is documented in real time with precise notes, timestamps, and contact updates to support downstream automations and reporting. I bring clear phone etiquette, fast response times, and disciplined process adherence, enabling consistent, bilingual customer experiences and clean, reliable operational data. I can start immediately, kind regards.
$5 USD 40 gün içinde
0,0
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20 freelancer bu proje için ortalama $5 USD/ saat teklif veriyor

Dear Sir, With over 15 years of proven success as a Virtual Assistant and Project Manager, I bring deep expertise, precision, and a commitment to delivering high-impact results. I specialise in Web Project Management, Social Media Management, Automation, and Executive Virtual Assistance, offering fully tailored solutions that align with your goals. As a PMP-certified professional, I ensure every project runs seamlessly with strong focus on quality assurance, workflow optimisation, and timely delivery. My technical background in Mobile App Development further enhances my ability to manage digital projects end-to-end. I also provide expert support in ChatGPT/AI workflows, data entry, research, and content optimisation. My toolkit includes WordPress, Drupal, JIRA, ClickUp, Markup, Slack, Loom, Salesforce, and leading SEO platforms like RankMath, Google Analytics, Ah refs, Surfer, and Ubersuggest. Whether you need ongoing support or a dedicated professional to handle a short-term challenge, I’m here to bring reliability, creativity, and efficiency to your project. I would be delighted to discuss how I can help you achieve outstanding results. Best regards
$5 USD 40 gün içinde
6,8
6,8

Dear Sir, With over 15 years of proven success as a Virtual Assistant and Project Manager, I bring deep expertise, precision, and a commitment to delivering high-impact results. I specialise in Web Project Management, Social Media Management, Automation, and Executive Virtual Assistance, offering fully tailored solutions that align with your goals. As a PMP-certified professional, I ensure every project runs seamlessly with strong focus on quality assurance, workflow optimisation, and timely delivery. My technical background in Mobile App Development further enhances my ability to manage digital projects end-to-end. I also provide expert support in ChatGPT/AI workflows, data entry, research, and content optimisation. My toolkit includes WordPress, Drupal, JIRA, ClickUp, Markup, Slack, Loom, Salesforce, and leading SEO platforms like RankMath, Google Analytics, Ahrefs, Surfer, and Ubersuggest. Whether you need ongoing support or a dedicated professional to handle a short-term challenge, I’m here to bring reliability, creativity, and efficiency to your project. I would be delighted to discuss how I can help you achieve outstanding results. Best regards Masud
$5 USD 40 gün içinde
6,6
6,6

I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$5 USD 40 gün içinde
5,2
5,2

With my extensive skillset and experience as a virtual assistant in multilingual customer support, data management and telemarketing, I am confident that I can profoundly contribute to your English-Spanish support project. Handling inquiries via phone calls and emails, establishing a positive connection with the clients, as well as tackling language barriers efficiently all fall right within my expertise. My bilingual abilities (both written and verbal) and solid phone etiquettes will ensure smooth communication that can build rapport with your diversified customers. Regarding the telemarketing task, I have successfully conducted several outreach campaigns which resulted in high levels of engagement. I am adept at relaying a compelling message tailored to the specific needs of your prospects, recording outcomes efficiently for follow-ups and maximizing CRM features for optimal customer relationship management. Lastly, being an expert in data entry and proficient in CRM maintenance guarantees that your cloud database will be complete, accurate and up-to-date by the end of each shift. In hiring me, you won't just get my skills but the benefits of my dedicated team as well - a highly skilled set of individuals to assist us round the clock. With a focus on delivering results through clear communication and excellent services across the board, I assure you a satisfactory partnership that is bound for long-term success.
$5 USD 40 gün içinde
4,4
4,4

Hello Mustapha R., We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Data Entry, Telemarketing, Virtual Assistant, CRM, Phone Support, Customer Service, Telephone Handling, Email Handling, Lead Generation Please come over chat and discuss your requirement in a detailed way. Thank You
$5 USD 40 gün içinde
3,1
3,1

★★★ TOP 1%★★★ I’m excited to bring my experience as CMD as with 20+ years of building ERP n BIG Software Solutions for world market. I lead a development team as well as Marketing Team that helps early-stage founders launch MVPs faster, smarter, and cost effectively. We specialize in software architecture, deep learning, full-stack development, AWS, and CMMI 3.5 project management— covering covering the full spectrum from strategy to execution. Our portfolio spans startups and enterprises: Startup Products * Data Entry *Customer Support 24*7 *Excel / Word Operation *LinkedIn *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Operation Corporate Consulting for World largest group These projects show our ability to solve real-world problems across energy, healthcare, urban planning, and enterprise consulting with scalable AI solutions. I’d love to apply this blend of technical depth and execution-focused leadership to deliver your product quickly and effectively. Let’s connect to explore how we can accelerate your roadmap. Regards, PVSYS GROUP CMD " IF YOU THINK THEN I CAN
$2 USD 40 gün içinde
3,2
3,2

Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on Data Entry, Telemarketing, Virtual Assistant, CRM, Phone Support, Customer Service, Telephone Handling, Email Handling, Lead Generation Lets connect in chat so that We discuss further. Thank You
$5 USD 40 gün içinde
0,0
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Hello there, I understand that your business requires English-Spanish support for customer service, telemarketing, and data entry tasks to cater to a bilingual customer base. I propose to handle incoming calls and email inquiries effectively, conduct outbound telemarketing calls using provided scripts, and ensure accurate data entry into the cloud database. Key Deliverables: - Efficient phone and email support in both languages - Daily outbound call log with updates - Updated database records at the end of each shift I bring CRM expertise to ensure smooth operations and reliability in handling customer interactions. I'll share my portfolio with you in the DM for further reference. Kindly, ping me there. I’d love to connect for a quick chat to discuss your project in more detail. Best regards, Minhal
$5 USD 40 gün içinde
0,0
0,0

Hi there! You need seamless support in both English and Spanish without missed calls or messy records. Accurate logging and professional outreach are key for smooth operations and marketing follow-ups. I can handle phone and email support, place outbound calls using your scripts, and update your cloud database accurately. Every interaction will be recorded, follow-ups scheduled, and data kept 100% current. Your customers will get prompt, bilingual service while prospects are contacted efficiently. Do you want me to follow your exact CRM workflow or suggest small optimizations for speed? Start /Open chat now.
$5 USD 40 gün içinde
0,0
0,0

I am the best candidate because I am detail oriented, reliable, and highly organized, with strong communication skills and a commitment to accuracy. I handle data carefully, meet deadlines consistently, and provide professional, friendly customer support through chat and email. I learn quickly, adapt easily to new systems, and always focus on delivering quality work that improves efficiency and customer satisfaction.
$5 USD 40 gün içinde
0,0
0,0

Hello, I’m very interested in supporting your business with bilingual customer service, telemarketing, and accurate data entry. I’m comfortable handling both English and Spanish interactions, and I understand how important it is for communication to be clear, professional, and consistent across channels. For customer service, I can confidently answer incoming calls and emails during U.S. business hours, follow your scripts and templates, resolve routine issues, and properly escalate anything outside the playbook. I’m detail-oriented and responsive, ensuring customers feel heard and supported. For telemarketing, I’m comfortable with outbound calls, introducing services clearly, handling objections using provided scripts, and accurately recording outcomes and follow-ups in your CRM. For data entry, accuracy is a top priority for me. Every call and email will be logged promptly with correct contact details, timestamps, and notes, ensuring your database stays 100% up to date and your automations run smoothly. I’m organized, reliable, and ready to start immediately. My rate is $2/hour, and I’m happy to begin this week. Looking forward to working together. Best regards, Amanda
$2 USD 40 gün içinde
0,0
0,0

I am Denise Skykáz, a bilingual (English B2/Native Spanish) with a background in Broadcasting and News Writing. I offer: Bilingual Support: Clear phone etiquette in Spanish communication. Telemarketing: Impactful outreach focused on lead generation and follow-ups. Data Entry: 99% accuracy in CRM logging and database updates. I am an expert in remote autonomy and ready to start next week.
$5 USD 40 gün içinde
0,0
0,0

Hola! Soy Sirchon y estoy listo para manejar todas las necesidades de soporte en inglés y español para tu negocio. Tener un enfoque claro en los resultados, ser responsable y detallista son algunas de las cualidades que he adquirido al estar en el campo de asistente virtual y entrada de datos durante varios años. Mi habilidad, y quizás lo más importante para este proyecto, es mi fluidez bilingüe en inglés y español. Tendrás la confianza de saber que cada llamada, correo electrónico o seguimiento se comunicará sin problemas en ambos idiomas. Asimismo, mi meticulosa atención al detalle me asegurará que ningún dato se perderá o se introducirá incorrectamente. Además, tengo experiencia en telemarketing. Por lo tanto, estoy familiarizado con los procesos de contacto con los clientes telefónicamente, desde presentar un servicio hasta programar citas de acuerdo a sus intereses. Todo esto, respaldado por mi capacidad para mantener historiales actualizados y organizados a menudo. Entiendo que cada llamada y correo electrónico contribuyen a la ejecución correcta de las automatizaciones de marketing y puedo cumplir con esta necesidad crítica en tu empresa. Dejemos de lado las formalidades ¡y comencemos a generar resultados! ¡Hablemos!
$11 USD 40 gün içinde
0,0
0,0

I am a detail-oriented professional with experience in research, document verification, and information review through my work as a Legal Assistant and in Customer Support. I am proficient in Excel and other digital tools, enabling efficient data handling, analysis, and reporting. My background in fast-paced, remote environments has strengthened my accuracy, organization, and ability to manage multiple tasks effectively.
$6 USD 40 gün içinde
0,0
0,0

I accept the minimum you think this job is worth it. I speak well and clear both languages. Spanish is my first language and English is my second language. Also, I have time management to attend 100% of this business.
$5 USD 40 gün içinde
0,0
0,0

I am a reliable and detail-oriented freelancer with strong experience in customer service, phone and email handling, data entry, CRM updates, and lead follow-ups. I am fluent and confident in English communication, with clear phone etiquette and the ability to handle customer inquiries professionally using provided scripts and workflows. I can manage incoming calls and emails, resolve basic issues, escalate when required, log call details accurately, and maintain 100% up-to-date records in your database. I have strong attention to detail, ensuring timestamps, contact data, and notes are correctly entered so automations work smoothly. I am comfortable with telemarketing tasks, including following scripts, recording call outcomes, scheduling follow-ups, and updating CRM systems. I work well with structured processes and can adapt quickly as workflows evolve. I am punctual, organized, and committed to delivering consistent daily updates and quality work. I am ready to start immediately and contribute to your team’s success.
$5 USD 40 gün içinde
0,0
0,0

As a freelancer with comprehensive skills in Data Entry and a background rooted in finance, I bring a unique set of talents to your English-Spanish support and telemarketing project. Accurate data entry is my hallmark—I've spent years ensuring vital financial details are meticulously logged with zero errors. This ability will be vital as I update your cloud database, logging contact details, timestamps, and call notes without delay. Moreover, my experience in finance has honed my proficiency with numbers, a trait that has enabled me to communicate effectively with clients from diverse backgrounds, while maintaining absolute accuracy. Being multilingual is yet another asset I'll leverage to ensure prompt, professional and accurate resolution of incoming calls and email inquiries for both English- and Spanish-speaking clients. Proactive problem-solving is another strength I'll bring to the table; an important skill as customers' queries can often stray from the usual playbook. My record of high-performance and on-time submission of deliverables aligns well with your expectations for efficient support. Ultimately, hiring me will give you peace of mind knowing that you have a reliable partner invested in maintaining smooth operations and providing top-tier support to your clientele on board.
$5 USD 40 gün içinde
3,7
3,7

Hello! My name is Bradley and I come from a diverse background in website design, SEO, and virtual assistance. My team and I are multilingual and understand the importance of effective communication, which I believe will make us an excellent fit for your business that serves a mixed English-Spanish customer base. Apart from being fluent in both languages, we excel in handling customer service calls and emails with utmost professionalism and flexibility. In addition to our communication skills, we also specialize in data entry and management systems. As detailed in the project description, we understand the significance of maintaining up-to-date records and ensuring accurate information in the database to facilitate subsequent marketing automation. Our strong organizational and data entry skills have helped us overcome similar challenges in the past. Lastly, our commitment to excellent service delivery aligns with your company's needs. We ensure diligent completion of all tasks assigned to us within specified time frames so as to keep your operations running smoothly. With us on your team, you can rest assured that all aspects of your business from customer support to database management will be handled with the utmost care and precision. Choose us for a perfect match to your project demands.
$5 USD 40 gün içinde
0,0
0,0

Aventura, United States
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Mar 2, 2020 tarihinden bu yana üye
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