Full-Time Customer Support Specialist

@Hadiibaba

Hi there, I’ve thoroughly reviewed your project details and am confident I can deliver exactly what you're looking for. I have direct experience with this type of work and can start right away. To show you what I can do, I’d be happy to prepare a quick sample for your review. Let’s connect to discuss the full scope of work so I can provide an accurate project estimate. Best regards, Muhammad Haris

@abdoulfaassals

Bonjour, Je suis très motivé pour ce poste de Customer Care et Tech Support. Je suis sérieux, travailleur et j'apprends très vite. Même si mon anglais parlé n'est pas parfait, je comprends très bien à l'écrit et je communique bien par chat et email. Je suis disponible à temps plein et prêt à commencer immédiatement. Merci de me donner cette opportunité. Cordialement, Faysal

@ItunuNova

Hi, I'm applying for the Morning Shift (08:00–16:00 Spain Time / CEST), which corresponds to 07:00–15:00 my local time in Nigeria (WAT, UTC+1). I can cover this shift reliably, six days a week. Here's a brief summary of my relevant experience: I have 2–4 years of customer support experience handling live chat, ticket resolution, and post-sales inquiries across digital platforms. I'm comfortable guiding users through account access, authentication issues, device pairing, and browser/app troubleshooting in plain, clear language. I use AI translation tools to manage multilingual support efficiently and follow structured templates and macros to maintain consistency and meet SLA targets. For dispute and claim resolution, I document issues methodically — distinguishing genuine service defects from user configuration errors — and compile clear, well-structured reports for escalation and mediation. Country & Time Zone: Nigeria (WAT, UTC+1) Preferred Shift: Morning — 08:00–16:00 Spain Time Internet & Equipment: Stable broadband, reliable laptop, backup power available I'll share my CV on request. Ready to start immediately. Itunu

@gdvillamizar

Estimado cliente, cuento con amplia experiencia en atención al cliente, soporte técnico de primer nivel, gestión de tickets e incidentes, y redacción de informes de evidencia para resolución de disputas. Poseo la infraestructura técnica necesaria (PC de alto rendimiento e internet estable de alta velocidad) y total disponibilidad horaria para adaptarme al turno de 8 horas en horario español (CEST/UTC+2). Manejo herramientas de asistencia, macros y traducción con IA para comunicación fluida en inglés y español. Garantizo puntualidad, comunicación asertiva y estricto cumplimiento de los acuerdos de nivel de servicio (SLA).

@SonnyDube

I am a perfect fit for your project. I can seamlessly handle your live chat, ticket resolution, and digital subscription onboarding while efficiently resolving VPN routing and device pairing issues on your required Spain CEST schedule. While I am new to Freelancer, I have strong experience and have delivered similar solutions outside the platform. My background covers technical support, marketplace ticket handling, and multi-language customer care. I offer a free consultation to better understand your project and provide the best technical approach for your marketplace support workflow. I would love to chat more about your project! Regards, Sonny Dube

@tymonk50

Hi, I’m interested in the Full-Time Customer Support Specialist position. I’m comfortable handling live chats, support tickets, post-sale issues, account onboarding, and technical troubleshooting while maintaining fast response times and clear communication. I can assist customers with account access, browser/cache issues, mobile deep links, Smart TV pairing, authentication problems, and basic connectivity/VPN troubleshooting. I’m also comfortable following macros and templates, documenting cases, preparing structured evidence for disputes, and escalating genuine service issues appropriately. I’m reliable with fixed schedules and SLA-driven environments, and I understand the importance of patience and accuracy when handling high-volume customer conversations. I can provide my updated CV and am available to discuss the required Spain-time shift and availability.