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I need an experienced manager who can take full charge of customer relations for a growing food-service outlet located in Shela, Ahmedabad. Your core focus will be to cultivate a welcoming atmosphere, handle guest feedback in real time, and put simple yet effective processes in place to keep every diner happy and coming back. This is a full-time, on-site position, so you must be available daily at the restaurant and comfortable interacting face to face with our patrons. While the primary responsibility is customer relations, I’m open to someone who can occasionally step in on operational or staff-related matters whenever the situation demands it. Please tell me about: • Similar hospitality or food-service roles you have managed. • Specific examples of turning around guest dissatisfaction or boosting repeat visits. • Your earliest possible start date for relocation or commuting to Shela. Success in this role will be measured by higher customer satisfaction scores, visible improvement in online reviews, and steady growth in repeat clientele within the first three months. If you thrive on creating memorable dining experiences and can commit to a hands-on presence, I’d love to hear from you.
Project ID: 40669641
2 proposals
Remote project
Active 6 days ago
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2 freelancers are bidding on average ₹30,000 INR for this job

Anything that you want to do like customer handling , customer support etc also can handle calls , Emails via phone or laptop both
₹25,000 INR in 7 days
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Dear Client, I am an experienced customer relations professional specializing in Customer Service, Customer Experience, Conflict Resolution, and Operations Management. Throughout my career, I have successfully managed client relationships, handled challenging situations, improved service quality, and built loyal customer bases. I understand that every interaction defines your brand reputation. I can bring strong leadership, problem-solving skills, and hands-on management to create exceptional experiences and measurable customer satisfaction growth.
₹35,000 INR in 10 days
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Surat, India
Member since Aug 25, 2026
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