We are looking for an individual who can assist our existing customer and at the same time take the initiative to get a new customer on board through admin and customer service skills. We are an Internationally reputed Courier Company having offices in all major cities in the world and this position is open for our Australia office located near Parramatta where you will be reporting to after successful inclusion in the team.
We are here to offer a generous salary and commission for the sales.
To be successful in this role you must have experience in Customer Service and some experience in admin or as virtual assistant. We are looking for a candidate with the following qualities:
Having outstanding capability in customer service and admin work,.
Knowledge and experience in Business To consumer and to business will be an advantage
Exceptionally good phone manner is required
Some calling will be required alongside following up with new and existing customer with admin requirements.
Conversant with email, live chat and spreadsheet is a must.
Need to follow up with customer with outstand payments
Need follow up with vendors to arrange credit from over invoiced amount
Must have internet access with a minimum reasonable speed,.
Must have a workable computer.
Noise Free working environment is a must for any applicant who wants to work from home. For any home-based applicant, we will require a separate room dedicated for work - called Home Office.
Please check our website [login to view URL] for further information.
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Hi, I am interested in working with you. I have a dedicated noise free work station. As a VA I am working here for the last 7 years so I am quite confident about this position. Waiting for your reply. Thanks
Hello sir! I have home office and I can work noise free as per your requirements I have also admin and customer handling experience Can you please contact me via chat so we can discuss? We can also use zoom call if Daha Fazla
Hi, I can absolutely help you with your customer service as I am a General VA for about 3+ years. I am proficient in using Zendesk and LiveAgent.
Hi there, I have read your project description carefully and understood it. I am interested in your project and i also ready to start it immediately. I can do the work in very less time. I will give you guarantee tha Daha Fazla