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I need someone who can remain online from home throughout the working day, greeting visitors on our website and answering their questions in real time through live chat. Almost all inquiries you will see are straightforward: order status checks, product details, basic account questions—nothing highly technical—but they must be handled quickly, courteously, and documented in our CRM as you go. While live chat is the primary channel, the ability to reply to an occasional general-inquiry email would be helpful, so clear written English is essential. If requests move beyond general information, you’ll simply flag them for our in-house team; no phone work is required. Deliverables • Continuous live-chat coverage during the agreed shift • Accurate, well-tagged conversation logs in Zendesk or a similar platform • End-of-shift summary highlighting recurring issues or anything escalated If you have solid written communication skills, a quiet home workspace, and a reliable internet connection, I’d love to discuss schedules and get you started.
Project ID: 40374819
58 proposals
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58 freelancers are bidding on average $139 USD for this job

As a leading service provider in project management and AI-driven solutions, Zayer Tech, I am confident that my skill set aligns seamlessly with your requirements. My virtual assistance expertise, along with my adeptness in CRM and customer service, make me stand out as an ideal candidate for this role. Having worked extensively in maintaining customer satisfaction through various channels, including email handling similar to those you require, I bring comprehensive skills to the table. Moreover, my quiet home workspace and reliable internet connection can guarantee uninterrupted availability and efficient completion of tasks. Navigating through live chat for continuous coverage during coordinated shifts is something I'm experienced with. Finally, end-of-shift summaries highlighting any recurring issues or escalations will seal our collaboration on a high note. With an inviting offer like this on the table, I'm eagerly looking forward to putting my skills into play for your team!
$140 USD in 7 days
6.8
6.8

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support on lots of online eCommerce platforms i.e. eBay, Shopify, WooCommerce, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$30 USD in 7 days
5.0
5.0

Hi, I can support your team as a home-based live chat assistant, providing consistent, professional coverage throughout the agreed working hours. I am comfortable handling real-time customer queries such as order status, product information, and basic account-related questions in a clear and polite manner. I will ensure all conversations are accurately logged, properly tagged, and documented in your CRM (Zendesk or similar) so your team always has clean records for follow-up. If any queries go beyond basic support, I will promptly escalate them to your in-house team while keeping the customer informed appropriately. I also have experience handling written email communication, ensuring consistent tone, accuracy, and professionalism across all responses. At the end of each shift, I can provide a brief summary of key issues, recurring questions, and any escalations that need attention. I’m reliable, responsive, and able to maintain focus for extended periods in a remote support environment. Warm regards, Harpreet Singh
$60 USD in 5 days
4.5
4.5

As a seasoned customer support professional with a knack for virtual assistance, I believe I am the perfect fit for your Home-Based Live Chat Support project. With a solid decade of experience under my belt, I have not only honed my skills in streamlining workflows and ensuring timely communication but have also befriended tools such as Zendesk for smooth task handling like conversation logs generation. Moreover, proficiency in written English gives me an edge while replying to inquiries not just through live chat but also through emails. I am well-versed in maintaining composure while handling simultaneous chats, and earned the art of swift response without compromising on the quality throughout my customer-focused career trajectory. Apart from my skills and experiences that are tailored to precisely what your project entails, my work ethic is something you can depend upon. When working from home, a quiet workspace and reliable internet connection count and you can rest assure on that aspect too. Looking forward to be your trusted partner in ensuring top-notch customer support!
$200 USD in 30 days
3.9
3.9

With my strong background as a Content Writer and Virtual Assistant, I am designed to excel in your project for Home-Based Live Chat Support. For one, I possess remarkable written communication skills that can ensure prompt, clear, and courteous assistance for your clients. My ability to create content that is engaging, yet precise will certainly come in handy for quick yet comprehensive responses through live chat. Aside from live chat support, I am confident in my capacity to handle general-inquiry emails effectively too. Through my previous roles and proficient use of platforms like Zendesk, your CRM system shall be kept neat with well-tagged conversation logs. Additionally, reliability is my core value. My quiet and dedicated home workspace allows me to be focused and available for the working day, guaranteeing continuous coverage. With my excellent time management, you will receive end-of-shift reports not just detailing daily activities but also highlighting any recurring issues or escalations that need attention. Working with me, you can expect meticulous work, prompt response times, and a freelancer who is invested in helping your business grow by streamlining operational needs. It would be an honor to bring my skills and dedication to add value to your team.
$200 USD in 1 day
2.7
2.7

I can provide reliable, full-shift live chat support with quick, courteous responses and clear communication. I’ll handle customer queries efficiently, log every interaction accurately in Zendesk, and escalate complex issues when needed. I’m comfortable managing emails as well and will provide end-of-shift summaries with key insights. I accept your budget and am ready to start immediately with consistent availability.
$165 USD in 7 days
0.8
0.8

Hi, I can provide reliable, real-time live chat support with a strong focus on quick, clear, and professional communication. With experience in handling client queries and data management, I’ll ensure all customer interactions are resolved efficiently and accurately logged in your CRM (Zendesk or similar). I’m comfortable managing continuous chat coverage, handling emails when needed, and flagging/escalating issues appropriately. You’ll also receive clear end-of-shift summaries with key insights. Available to start तुरंत and maintain consistent coverage—happy to discuss your schedule and expectations.
$45 USD in 1 day
0.4
0.4

With my broad range of technical skills and exceptional attention to detail, I am confident in my ability to not only handle the day-to-day tasks of your Home-Based Live Chat Support project but to excel at them. My experience working with platforms like Zendesk ensures that I am well-equipped to provide accurate, well-documented conversation logs which will be invaluable for future reference. Moreover, my proficiency in Python, MATLAB, and R combined with my analytical mindset as a data scientist enables me to quickly spot recurring issues and trends, allowing me to provide even more meaningful end-of-shift summaries. These summaries will not only highlight relevant insights but also offer actionable solutions. Lastly, allow me to assure you that my commitment extends beyond just the momentary completion of tasks. Rather, I invest myself in projects fully, continuously improving processes and increasing efficiency as we move forward. Choosing me for the role would ensure you have a well-rounded freelancer capable of bringing more value to your team than simply fielding queries - I look forward to discussing schedules with you soon.
$100 USD in 3 days
0.0
0.0

Hello. I will provide continuous live chat coverage throughout your agreed shift, greeting visitors promptly and resolving order status checks, product questions, and account inquiries with clarity and care. Every conversation will be accurately logged and tagged in Zendesk as we go, and I will send you a concise end of shift summary flagging any recurring issues or escalations. General inquiry emails will be handled in the same clear, professional tone. Anything beyond scope gets routed to your team immediately. I'm a virtual assistant with six years of experience in customer facing communication, inbox management, and CRM documentation. You get fast responses, thorough records, and zero dropped balls. Regards, Purity.
$250 USD in 3 days
0.0
0.0

Hello, I’m very interested in this role and confident I can provide consistent, real-time live chat support throughout the day. I have experience handling customer inquiries such as order updates, product questions, and account issues, always responding quickly, politely, and clearly while keeping conversations well-organized in the CRM. I am comfortable working with tools like Zendesk or similar platforms, tagging conversations accurately, and providing end-of-shift summaries with key insights and escalations. I also have strong written English and can handle occasional email responses when needed. I have a quiet workspace, reliable internet, and I’m committed to staying available during agreed hours. I’m ready to start and provide dependable support. Best regards Jane
$250 USD in 30 days
0.0
0.0

Hello [ClientFirstName], I hope you are doing well. I am an independent customer service professional with solid experience in live chat, email handling, and CRM-like logging. I work from a quiet home office with reliable internet, delivering fast, courteous responses and precise documentation that helps teams stay informed. In past ecommerce support roles I’ve handled straightforward inquiries, order status, product details, and general account questions, while tagging conversations, maintaining CRM logs, and escalating only when needed. I will provide continuous live-chat coverage during your agreed shift, capture each interaction clearly in Zendesk or a similar system, and deliver an end-of-shift summary that highlights recurring issues or escalations. I can manage the work based on my experience and guarantee clear, consistent service. I’m ready to discuss schedules and start as soon as you’re set. Please feel free to contact me so we can discuss more details. I am looking forward to the chance of working together. Best regards, Billy Bryan
$250 USD in 2 days
0.0
0.0

With over 5 years as a full stack developer, my proficiency is an asset that extends beyond the surface of professed tasks. With demonstrable skills in AI integration, I can guarantee you groundbreaking automation solutions that will elevate your productivity. Having previously handled chatbots and multi-agent systems with OpenAI API and Anthropic integration, I am adequately equipped to provide that quick, courteous and documented live chat service you require. My experience extends to intelligent data management with Zendesk or similar platforms, ensuring proper tagging and documentation for easy follow-up. Moreover, my renowned written communication prowess will ensure flawlessly composed answers not just on your live chat platform but also in occasional email inquiries. Expounding further, my Java, Python and SQL expertise will be advantageous in optimizing the backend needs of your CRM. Furthermore, hvaing delved extensively into automation and scripting using Python and n8n workflows, I believe you'll find my knack for accomplishing tasks quickly and effectively especially useful in a high volume environment like yours. The comfort of your home visitors is paramount to me and I am certain that my presence on your project will not only be an invaluable extension of your workforce but also a constant reassurance of their satisfaction. Thank you for considering me for this role. Happy to adjust my bid if this match isn't quite what you're looking for!
$100 USD in 1 day
0.0
0.0

Hello, I'm reliable all through that and am experiencing in that and I will work all the day greeting every visitor even working on him
$140 USD in 7 days
0.0
0.0

Hello, I'm Fatima. I'm interested in this job. I feel I'm suitable for it because I'm online all the time in front of a computer screen. I can respond quickly to clients and I'm fluent in English, both written . I have experience in similar roles.I hope to get in touch
$140 USD in 7 days
0.0
0.0

Hi, I can handle your live chat support and make sure customers get quick and helpful responses throughout the day. I’m used to managing client communication and keeping things organized in CRM, so everything stays smooth on your end. Happy to help and get started anytime ?
$140 USD in 10 days
0.0
0.0

Dear Team, I am eager to apply to provide continuous live chat support during the workday, ensuring prompt, courteous, and well-documented responses in your CRM. My experience in digital customer service and inquiry management allows me to efficiently handle order verifications, product details, and basic account inquiries, promptly escalating cases that require internal support. I have a quiet workspace, a stable internet connection, and fluency in written English, enabling me to also respond to occasional emails clearly and professionally. I am accustomed to recording conversations on platforms like Zendesk, tagging them correctly, and preparing end-of-shift summaries that highlight relevant inquiry patterns or incidents. My goal is to provide reliable and empathetic service that enhances the visitor experience and optimizes information management. I am available to discuss scheduling and start immediately. Sincerely, Jonathan Palacio IT Systems Analyst | Web Developer | AI Engineer
$130 USD in 7 days
0.0
0.0

Experienced in using CRM/service systems such as Netadmin Skilled in handling customer data, tracking requests, and updating cases Calm and professional under pressure Fast problem-solving and decision-making Ability to build trust and handle sensitive situations
$110 USD in 7 days
0.0
0.0

Hi, I’m interested in this live chat support role. I have strong communication skills and can handle customer queries quickly and professionally. I’m comfortable using CRM tools like Zendesk and can maintain accurate conversation logs. I have a reliable internet connection and can stay available throughout the shift. Looking forward to discussing this further. Thank you!
$140 USD in 7 days
0.0
0.0

I'm Cuqui, a highly empathetic and detail-oriented Virtual Assistant, proficient in both written and verbal communication. I've honed these skills through my work in medical clinics where I managed patients' pre and post-operative care via WhatsApp and phone calls ensuring their well-being and peace of mind. Transitioning this expertise into your home-based live chat support project would be a seamless fit. In addition to having a comfortable home workspace with a reliable internet connection, I also have a strong familiarity with various CRM software which I believe will be invaluable for producing accurate and well-tagged conversation logs as required in Zendesk or similar platforms. Furthermore, I understand the need for quick, courteous yet thorough responses to client inquiries which aligns perfectly with my client-driven approach. My ability to handle straightforward questions efficiently while escalating more complex ones to your in-house team is another asset that'll prove beneficial for your project. Let's discuss schedules and get started on providing top-notch customer service!
$140 USD in 7 days
0.0
0.0

Hello! my name is Adriana Martinez, I am very interested in this customer support position. I have experience assisting customers with patience and professionalism. I can handle chat and email support, respond quickly, and ensure customer satisfaction. I am reliable, organized, and ready to start immediately. I would love to be part of your team. Thank you!
$140 USD in 7 days
0.0
0.0

Olympia, United States
Member since Apr 15, 2026
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