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I need someone who can take over the real-time customer conversations happening in our Instagram direct messages. You’ll be the first point of contact for visitors who write to us, answering product questions, resolving minor issues, and escalating anything complex to my internal team. Fast, friendly, grammatically clean replies are critical, and I expect average response times to stay under five minutes during your shift. Our tone is upbeat, approachable, and never scripted, so you should feel comfortable adapting the brand voice on the fly. You’ll receive a brief knowledge base plus access to me on Slack for quick clarifications. Deliverables • Live coverage of Instagram DMs during agreed hours • Accurate, polite answers that follow the knowledge base • A short end-of-shift log summarising conversations and any tickets handed off to the team If you have prior experience with social media chat tools (Meta Business Suite, ManyChat, Hootsuite Inbox, etc.) let me know; it will help you hit the ground running.
Proje No: 40048117
36 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
Bütçenizi ve zaman çerçevenizi belirleyin
Çalışmanız için ödeme alın
Teklifinizin ana hatlarını belirleyin
Kaydolmak ve işlere teklif vermek ücretsizdir
36 freelancer bu proje için ortalama $19 USD/ saat teklif veriyor

Hi there, Based on your brief, we understand you're looking for real-time Instagram DM support that blends responsiveness with brand-aligned tone. At 8veer Consultancy, we provide live chat agents trained in social messaging workflows, with experience across Meta Business Suite, Hootsuite Inbox, and ManyChat. Our team delivers upbeat, grammatically clean replies within a five-minute response window, logs all shift activity, and escalates complex queries per your internal process. We're ready to begin coverage immediately using your knowledge base and Slack support channel. Best Regards, 8veer Consultancy
$27 USD 20 gün içinde
5,6
5,6

Hello maulanajro, I’m Kiran, A Social Media Marketing Manager with over 8 years of experience. I’d love to help with * Instagram Live Chat Support -- 2 * by developing a customized strategy. I'll also provide examples of my previous work in a private chat. Why choose me? Tailored strategies for your business Engaging content that drives results Quick, clear communication 100% satisfaction guaranteed What I offer: Social media strategy & content planning Growth-focused management across platforms Analytics to track performance and optimize results ✨ Let’s elevate your online presence! ✨ Check out my portfolio here: https://www.freelancer.com/u/Kiranshaikh2388 Let’s chat about how I can help! Thanks, Kiran
$20 USD 40 gün içinde
4,8
4,8

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support on lots of online eCommerce platforms i.e. eBay, Shopify, WooCommerce, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$15 USD 40 gün içinde
4,6
4,6

Hi There, I’d love to help you with your Instagram Live Chat Support needs. It looks like you’re looking for someone to manage real-time customer conversations in your DMs, answer product questions, and escalate any complex issues. I totally get the importance of fast and friendly responses, and I’m skilled at adapting to different brand voices while keeping communication casual yet professional. With experience using tools like Meta Business Suite, I can ensure that replies are quick and on point, while also providing a summary at the end of each shift to keep your team in the loop. I believe this will help maintain a seamless experience for your customers. Could you share what specific product questions or common issues you expect to see most often? Best regards,
$17 USD 2 gün içinde
4,6
4,6

Hi maulanajro, I’m ready to help with Instagram Live Chat Support -- 2 and deliver results you’ll love. With proven expertise in Instagram Marketing, Social Media Management, Social Media Marketing, I ensure reliable communication, on-time delivery, and complete satisfaction. As a dedicated professional, I focus on creating solutions that align perfectly with your goals and brand vision. You can count on consistent updates, quality results, and full support throughout the project. You can also view some of my successful projects here: https://www.freelancer.com/u/komalshaikh92 Let’s connect and discuss how I can bring your project to life — I’m confident I can deliver beyond expectations! Best regards, Komal
$15 USD 40 gün içinde
4,2
4,2

Hello, Thank you so much for posting this opportunity. It sounds like a great fit, and I’d love to be part of it! I’ve worked on similar projects before, and I’m confident I can bring real value to your project. I’m passionate about what I do and always aim to deliver work that’s not only high-quality but also makes things easier and smoother for my clients. Feel free to take a quick look at my profile to see some of the work I’ve done in the past. If it feels like a good match, I’d be happy to chat further about your project and how I can help bring it to life. I’m available to get started right away and will give this project my full attention from day one. Let’s connect and see how we can make this a success together! Looking forward to hearing from you soon. With Regards! Abhishek Saini
$20 USD 40 gün içinde
4,2
4,2

Dear Hiring Manager, I’m excited to apply for the Instagram DM Support position. I have solid experience managing real-time customer conversations across social media platforms, including Instagram DMs through Meta Business Suite and similar tools. I’m confident handling product questions, resolving minor issues, and keeping response times fast, friendly, and consistent with a brand’s voice. I understand the importance of quick engagement, especially on Instagram, and I’m comfortable maintaining an average response time under five minutes. My communication style is warm, upbeat, and naturally adaptable, so I can match your brand tone without sounding scripted. I’m also organized and reliable when it comes to logging conversations, noting escalations, and handing off anything that needs internal review. Here’s what I’ll deliver: • Live, real-time coverage during the agreed hours • Clear, polite, and accurate responses guided by your knowledge base • Smooth escalation when needed and a concise end-of-shift summary • A customer-first attitude and steady professionalism across all interactions I’d love the opportunity to support your audience and help maintain a positive Instagram experience for your community. Warm regards, Joyce G
$20 USD 40 gün içinde
4,0
4,0

Hi, I hope you’re doing well. I’m writing to apply for the Instagram DM support role. I’m very comfortable handling live conversations, answering questions, and keeping replies friendly and easy to understand. Most of my VA experience involved chat support and responding to users, so real-time messaging is something I’m used to. I can keep replies fast, accurate, and grammatically clean, and I’m good at matching a brand’s tone once I’ve seen a few examples. I follow instructions closely, and if a message needs to be escalated, I can hand it off right away. I’m also fine with writing a short end-of-shift summary so your team stays updated. I have used tools like Meta Business Suite and other messaging platforms in the past, and I’m a fast learner if there’s anything new I need to pick up. I would appreciate the chance to support your page and handle your Instagram conversations smoothly and professionally. Thank you for considering my application. Warm regards, Symon Aseniero
$15 USD 40 gün içinde
3,7
3,7

Hi! I can handle your Instagram DMs with fast, friendly, and accurate replies. I’m experienced with Meta Business Suite and social media inbox tools, and I’m great at adapting to brand voice. I’ll provide real-time coverage, follow your knowledge base, escalate issues when needed, and send a clear end-of-shift summary. Ready to start anytime!
$15 USD 40 gün içinde
3,4
3,4

hope this message finds you well. I am writing to offer my services as a Virtual Assistant for your business. With over [5 years] of experience in administrative support, eCommerce management, and client communication, I can help streamline your daily tasks and improve overall efficiency. Services I Offer: Managing emails, messages, and customer inquiries Data entry, research, and report preparation Social media management and content scheduling Calendar and appointment management eCommerce support, including product listings, order management, and follow-ups Any other administrative tasks as required Why Choose Me: Highly organized and detail-oriented Quick and accurate communication Experienced in working with remote teams Committed to delivering tasks on time and maintaining confidentiality I would love the opportunity to support your business and help you focus on growth while I handle day-to-day operations. I am flexible with working hours and can adjust to your preferred workflow.
$20 USD 40 gün içinde
3,0
3,0

As an experienced freelancer with a thorough understanding of digital marketing and social media management, I am well-equipped to take over your Instagram Live Chat Support role. My ability to respond swiftly and in an approachable manner, while staying true to your brand's unique voice, ensures that your customers will receive the quality service they deserve. I understand that Instagram is an increasingly important platform for businesses, which is why I have cultivated a solid skill set in managing social media platforms such as Meta Business Suite, ManyChat, Hootsuite Inbox, and more. This gives me the initiative to bring fresh ideas and optimized ways to enhance your Instagram customer experience—strategies that have proven successful not only in maintaining customer retention but also in driving business growth. In addition to my technical skills, my background in Forex Trading has honed my eye for detail and trained me to deliver quick yet precise work. These skills would be instrumental in delivering accurate responses to customer inquiries during my agreed shift hours. Moreover, my reliable virtual support and proficiency in research writing guarantee competent end-of-shift logs summarizing relevant information from conversations and handing off any necessary tickets to your internal team. Now let's get your customer chat running smoother than ever!
$20 USD 40 gün içinde
2,5
2,5

Hello maulanajro, I am excited about the opportunity to collaborate on your project 'Instagram Live Chat Support -- 2'. With over ten years of solid experience in web and mobile app development, I am well-positioned to bring your vision to fruition. My focus is on understanding your unique requirements and delivering tailored solutions that drive tangible results. Clear and consistent communication is paramount to our success. I am committed to keeping you informed and involved throughout the project journey, ensuring we achieve our goals together. Let's talk to you about how I can contribute to your project's success.
$15 USD 40 gün içinde
1,4
1,4

I understand your project requires Instagram Live Chat Support to enhance customer interaction and provide timely assistance. I will manage your Instagram account's live chat feature, ensuring prompt responses to inquiries, resolving issues, and engaging with your audience effectively. My approach will include monitoring messages in real-time, utilizing quick response templates for common questions, and maintaining a friendly, professional tone to foster positive customer relationships. With over three years of experience in social media management and customer support, I have successfully handled live chat for multiple brands, improving response times and customer satisfaction rates. I am proficient in using tools like Hootsuite and Instagram's native messaging features, which will enable me to streamline communication and track performance metrics. I will also provide regular reports on customer interactions and feedback, helping you refine your service strategy. By focusing on customer needs and maintaining an organized chat system, I aim to enhance your brand's online presence and ensure a seamless support experience for your audience. Best regards, Bilal.
$20 USD 5 gün içinde
1,0
1,0

In today's fast-paced digital world, real-time customer engagement is vital to keep businesses relevant and competitive. With my solid 10+ years of experience as an ML Ops Engineer & Data Scientist, I am perfectly positioned to take on your Instagram Live Chat Support project. I have an excellent understanding of the intricate workings behind chatbots and can proficiently design, deploy, and scale tailor-made solutions for your business. Moreover, my proficiency in various social media chat tools such as Meta Business Suite, ManyChat, Hootsuite Inbox will significantly help me expedite my onboarding process with your brand. Additionally, I've developed a strong knack for adapting brand voice on the fly and maintaining quick response times while ensuring friendly and grammatically sound answers – all traits that I believe make me a perfect fit for this role. Lastly, my commitment towards quality is paramount. I will not only ensure accurate and polite responses aligned with your knowledge base but also provide you with an end-of-shift log summarizing key conversations and any tickets handed off to the team. So if you're looking for an efficient, reliable professional who can handle all your Instagram direct messages with aplomb – look no further! Let's get started on taking your customer satisfaction graph to new heights!
$25 USD 90 gün içinde
0,0
0,0

Hi Maulana, I understand the importance of quickly and effectively addressing customer inquiries on Instagram DMs, ensuring that responses are not only fast but also resonate with your brand's upbeat tone. My extensive experience in Customer Support and Social Media Management equips me to handle real-time conversations efficiently while maintaining a friendly and engaging style. With over [number] years in the industry, I have honed my skills in Digital Marketing and Chatbot management, and I am proficient with tools like Meta Business Suite and Hootsuite Inbox. I am committed to keeping response times under five minutes and providing accurate, grammatically clean replies. You can review my portfolio here: https://www.freelancer.com/u/hassaan7766 I’m eager to bring my expertise to your team and support your customer engagement initiatives. Thank you, Regards,
$20 USD 7 gün içinde
0,0
0,0

✨ Let's make your real-time Instagram customer conversations seamless and stress-free Hello maulanajro, I see you need fast, friendly, and grammatically clean replies for real-time Instagram customer conversations. I understand how critical it is to maintain an average response time under five minutes without a scripted tone. I've managed similar social media chat tools for 5 years, ensuring accurate and polite responses. I'll deliver live coverage, adapt the brand voice seamlessly, and provide end-of-shift summaries as per your requirements. Successfully delivered 10 similar projects with 5-star ratings. Available to start immediately — first milestone ready in 1 week. I'd love to discuss your vision. When works best for a quick 10-minute call? Worst case, you'll get free insights to guide your project. Looking forward to collaborating, Piyush Social Media Specialist | 5+ Years
$15 USD 30 gün içinde
0,0
0,0

Hi there! I’d love to handle your real-time Instagram DMs. I specialize in fast, friendly, and on-brand customer responses with under 5-minute reply times. I can confidently manage product questions, resolve minor issues, and escalate anything complex as needed. I’m experienced with Meta Business Suite, ManyChat, and Hootsuite Inbox, so I can start immediately and maintain smooth, professional communication. You’ll receive clear end-of-shift summaries every day. If you’re looking for someone reliable, quick, and customer-focused. I’m ready to help elevate your IG inbox.
$15 USD 60 gün içinde
0,0
0,0

Hi there! I see managing Instagram DMs in real-time can be stressful, especially when fast, friendly replies are expected to keep customers happy. I can handle your Instagram live chat, respond quickly to product questions, resolve minor issues, and escalate complex cases. My approach ensures polite, brand-consistent communication with logs at the end of each shift. Do you want me to start covering your next scheduled shift? Open chat now and I can manage your Instagram messages efficiently and professionally.
$20 USD 40 gün içinde
0,0
0,0

Hello, I am excited for this position and would love to manage your Instagram DMs in real time. I’m experienced with social media messaging tools and can respond quickly with friendly, grammatically clean replies that match your upbeat, approachable brand voice. I will handle inquiries, resolve minor issues, escalate as needed, and provide concise end-of-shift summaries so you stay updated. Accuracy, speed, and consistent tone are my priorities, ensuring every visitor feels heard and valued. Send me a message so we can start managing your DMs seamlessly. Regards Diannah
$15 USD 40 gün içinde
0,0
0,0

I'm truly excited about the opportunity to support [your project for Instagram Live Chat Support]. Your need for fast, friendly customer interactions aligns with my expertise in [social media management] and [customer service]. You deserve reliable coverage for your Instagram DMs, and I'm dedicated to delivering [polite, accurate responses and end-of-shift^itlogs|reflect your brand]. My background in [digital marketing] gives me a strong foundation to excel in this role, providing efficient engagement reflective of your upbeat brand voice. I've previously worked with tools like [Meta Business Suite] and [ManyChat], enabling me to swiftly adapt and provide immediate value. Let's collaborate to ensure [smooth, effective communication on Instagram] and exceed all expectations. Feel free to reach out for any clarifications at any time. Best regards, TM MOHALE
$15 USD 3 gün içinde
0,0
0,0

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