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I’m looking for a virtual assistant & someone who can step in as the first line of contact on our instant-messaging channel and keep conversations flowing smoothly. The platform itself isn’t WhatsApp, Facebook Messenger or Slack; it’s a different app we use in-house, so you’ll need to be comfortable learning a new interface quickly. Your sole focus is replying to incoming customer questions in a friendly, personable tone that reflects our brand’s voice. You won’t be sending promos or gathering feedback—just timely, helpful responses that make each customer feel heard and supported. If you’re patient, write clearly, and can hold a warm chat conversation without sounding scripted, let’s talk.
Project ID: 40427275
133 proposals
Remote project
Active 3 days ago
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133 freelancers are bidding on average $5 CAD/hour for this job

Hi, I can handle your customer messaging channel with friendly, natural, and timely responses that match your brand voice. I’m quick to learn new platforms and comfortable managing ongoing conversations while keeping customers supported and engaged. I communicate clearly, stay patient under volume, and focus on making every interaction feel personal rather than scripted. Reliable, responsive, and ready to start. Thanks
$8 CAD in 40 days
9.1
9.1

Hello, I can help manage your customer conversations by providing fast, friendly, and natural responses that keep customers engaged and supported without sounding scripted. I can learn new platforms quickly and adapt to different communication styles, so working with your in-house messaging app will not be an issue. My focus will be on maintaining smooth conversations, responding clearly, and ensuring customers feel heard and valued throughout the interaction. Strong communication, patience, and consistency are important for this type of role, and I’m confident handling ongoing customer chats while maintaining a warm and professional tone that reflects your brand well. You can expect reliable communication, timely responses, and customer interactions that feel personal rather than robotic. Best regards, Adaobi
$5 CAD in 40 days
5.5
5.5

Hello! I can help with managing your instant messaging channel by providing timely and friendly responses to customer inquiries. I understand the importance of maintaining a warm, personable tone that aligns with your brand, and I’m comfortable learning new platforms quickly. I can handle this task efficiently to ensure smooth and supportive conversations without sounding scripted. What kind of training or resources will you provide to help me get familiar with your messaging platform? Thanks,
$2 CAD in 40 days
5.3
5.3

Hi there, I will provide you with the best messaging support as per the requirements mentioned in the project description. I am an experienced virtual assistant, working here for the last eight years. You may visit my profile and portfolio for more satisfaction. Let's discuss more details via chat! Thanks
$5 CAD in 20 days
4.4
4.4

Hi, I’d love to be part of your team. I’m patient, adaptable, and excellent at holding engaging, friendly conversations without sounding scripted. I understand the importance of maintaining a consistent brand tone in customer communications, and I’m confident in my ability to quickly learn and navigate a new platform. I’m ready to ensure every customer feels valued and taken care of in each interaction. Best regards, Mercy
$5 CAD in 40 days
4.1
4.1

Warm greetings, I have carefully read your job description and I’m interested in this role. I have over ten years of Virtual Assistant experience and several years of customer support experience through live chat, email, and e-commerce platforms. I also have working experience with Freelancer.com and other platforms. I’m comfortable learning a new messaging app quickly and replying to customers in a friendly, clear, and natural tone. Available to start immediately. Best regards, Mahbub
$5.50 CAD in 40 days
3.9
3.9

Hello, I understand that you are in need of a virtual assistant to manage your instant-messaging channel and provide timely and friendly responses to customer inquiries. With my expertise in Customer Support and Virtual Assistance, I am well-equipped to handle this task efficiently. I have a strong background in writing and communication, ensuring that I can maintain a personable tone that reflects your brand's voice. I am confident in my ability to quickly learn new interfaces and provide exceptional customer service. I will prioritize effective communication and ensure that conversations flow smoothly to meet your requirements. I look forward to the opportunity to work on this project with you. Best regards.
$5 CAD in 40 days
3.3
3.3

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong focus on customer communication. As a native English speaker, I have excellent writing and communication skills. In this role: - I will respond promptly to incoming customer inquiries, maintaining a friendly tone that aligns with your brand's voice. My focus will be on delivering timely and helpful responses, making sure each customer feels heard and supported without the pressure of sending promotions or gathering feedback. An advantage is my ability to quickly learn new interfaces and platforms, which will allow me to adapt to your in-house messaging app efficiently. Regards, Blessing
$8 CAD in 40 days
3.2
3.2

Hello! I can handle incoming customer messages with a friendly, natural tone that fits your brand and keeps conversations flowing smoothly. I’m comfortable learning new platforms quickly and staying focused solely on timely, helpful replies. I write clearly, patiently, and avoid sounding scripted or robotic in chat conversations. I’d be happy to support your team as the first point of contact and ensure every customer feels heard.
$2.50 CAD in 30 days
2.9
2.9

Hi, I am interested in the Virtual Assistant position to handle your first-line customer communication on your in-house instant messaging platform. I specialize in providing prompt, clear, and friendly responses that align with a brand’s tone and ensure customers feel valued and supported at every interaction. With strong experience in email handling, customer support, and virtual assistance, I am comfortable learning new tools and adapting quickly to unfamiliar interfaces. My focus is always on maintaining smooth, natural conversations without sounding scripted, while ensuring accuracy and professionalism in every reply. I am patient, detail-oriented, and skilled at managing multiple conversations efficiently. My goal is to enhance customer satisfaction by delivering timely and helpful responses that build trust and engagement. I would be glad to contribute to your team and support your communication system with consistency and care. Looking forward to the opportunity to discuss further.
$3 CAD in 40 days
2.9
2.9

As a highly experienced Freelancer with a diverse skill set, I believe I can offer unique value to your project as your Instant Messaging Support Assistant. My dedication to delivering exceptional virtual assistance and customer service aligns perfectly with the primary responsibilities of this role. I have honed my communication skills throughout my career and can craft timely, helpful messages that genuinely connect with customers - demonstrating warmth, empathy and fostering a strong feeling of support. I understand the importance of a consistent brand voice that reflects your company's values and can ensure your brand's voice shines through my responses.
$3 CAD in 40 days
2.2
2.2

Hello, I can help manage your instant messaging support with friendly, natural conversations and fast response handling. I’m comfortable learning new platforms quickly and keeping communication warm, clear, and aligned with your brand voice without sounding robotic or scripted. I understand this role is all about making customers feel heard, so the focus will be timely replies, smooth conversations, and reliable support. ⭐ I can do a quick trial if you want I would love to share relevant examples and discuss your goals in chat.
$5 CAD in 40 days
2.2
2.2

Hi there! I’m Ahsan, a dedicated and detail-oriented Virtual Assistant with expertise in administrative support, social media management, email handling, customer service, etc. My goal is to help businesses and entrepreneurs stay organized, efficient, and focused on growth while I handle the day-to-day tasks behind the scenes. With [5] years of experience, I specialize in: ✅ I can work 40+ hours per week . ✅ Managing emails and calendars ? ✅ Handling customer support & inquiries ? ✅ Social media management & content creation ? ✅ Data entry, research, and document preparation ? ✅ Booking appointments & travel arrangements ✈️ I’m passionate about delivering top-notch support, ensuring smooth operations, and allowing my clients to save time and focus on what matters most. If you need a reliable helping hand, let’s connect! Let’s discuss how I can assist you!
$2 CAD in 40 days
1.7
1.7

Hola, soy Especialista en Customer Experience con 7 años de trayectoria en soporte digital multicanal (Chat y WhatsApp). Tengo amplia experiencia gestionando hasta 6 conversaciones simultáneas manteniendo un CSAT del 95%. Actualmente trabajo en proyectos de IA y etiquetado de datos, lo que me permite adaptarme con facilidad a nuevas interfaces y flujos de trabajo técnicos. Soy una persona paciente, con excelente ortografía y enfocada en brindar una atención natural y humana que refleje los valores de su marca. Me encantaría colaborar en este proyecto remoto Quedo a su disposición para una entrevista breve. Puede contactarme a través del chat de esta plataforma.
$5 CAD in 40 days
1.8
1.8

Good day, Sir! I am writing this letter to apply for the position of Messaging support assistant because I believe that my messaging and typing abilities is best fit for the role with this I can contribute to your institution giving the best and quality service for all
$5 CAD in 40 days
0.0
0.0

Hy there, I am ready to learn the new platform and I also enjoy texting. You can text me and you will get to know how fast I gave the reply and how smooth my conversation is. Can you tell me about the platform please? Looking forward to your good response! Regards, Alishba
$5 CAD in 40 days
0.0
0.0

Hi there, I am writing to express my strong interest in your Customer Support role. With nearly two years of dedicated experience handling customer support for Lenovo (USA and Canada markets), I have a proven track record of managing high-volume inquiries while maintaining top-tier customer satisfaction scores. Working with a major tech brand like Lenovo taught me how to navigate complex technical troubleshooting and provide empathetic service to a diverse North American client base. I am deeply familiar with the cultural nuances and service expectations of customers in these regions. I am ready to bring my expertise to your team and help you maintain excellent support standards. Thank you for your time and consideration!
$5 CAD in 40 days
0.0
0.0

Hi, I'm interested in this job offer. I have experience in customer service in face-to-face jobs and I'd like to gain more experience in this area. If you're willing to work with me, please don't hesitate to contact me. I can answer any questions you may have. Thank you !
$8 CAD in 30 days
0.0
0.0

Hi, Thank you for sharing the project details. I understand you are looking for a reliable and friendly chat support assistant who can handle incoming customer messages in a natural, polite, and professional tone. I am comfortable learning new platforms quickly and can adapt to your internal messaging system without any issues. I will ensure: ✔ Quick and accurate responses to customer queries ✔ Friendly and human-like conversation (not robotic or scripted) ✔ Proper understanding of your brand tone ✔ Full attention to customer satisfaction and smooth communication I am patient, detail-oriented, and can maintain consistent communication throughout my working hours. I am available to start immediately and can adjust my working hours as per your requirements. My expected rate is reasonable and flexible based on the workload. I would be happy to contribute to your team and provide a smooth customer support experience. Looking forward to working with you. Thanks & regards, Ranjeet
$2.50 CAD in 4 days
0.0
0.0

Hi, I’d love to support your team as the first point of contact on your messaging channel. I enjoy keeping conversations flowing in a way that feels natural, helpful, and true to your brand voice—no scripts, just clear and personable replies that make customers feel heard. I pick up new platforms quickly and focus on understanding the context so I can respond promptly without making customers repeat themselves. My priority is to resolve questions efficiently while keeping the tone warm and consistent with how your team communicates. If you share access and a few examples of your preferred style, I can start right away and adjust quickly. I’m open to a short trial so you can see how the responses fit before committing. Looking forward to discussing how I can help keep your channel responsive and welcoming. Best, Nwoke Chinaza
$5 CAD in 40 days
0.0
0.0

Burnaby, Canada
Member since May 8, 2026
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