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I’m looking for a responsive social-media-savvy customer service admin to take over daily messaging on TikTok, WhatsApp, and Instagram. Your main focus will be: • Reply swiftly and politely to DMs, comments, and product inquiries. • Provide clear information on products, prices, and general services. • Follow up with prospects who need more details so no lead slips through. • Keep every interaction professional and aligned with our brand voice. Because we don’t yet have a fixed script, you’ll also create a concise reply template we can reuse and refine over time. There are no active promos right now, so you’ll share only standard information unless I add updates. I’ll supply product details and brand guidelines; you bring excellent written Bahasa Indonesia, strong interpersonal skills, and enough availability for part-time coverage that flexes with demand. If you enjoy keeping inboxes tidy, categorising priority messages, and engaging audiences on fast-moving platforms, let’s work together.
Project ID: 40633255
32 proposals
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Active 6 hours ago
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32 freelancers are bidding on average $17 USD/hour for this job

Affordable, Early Delivery. ★★★★★★★★★★★★★★I hold a Masters degree which gives me the requisite background to handle writing from various subjects. I am a highly committed person towards my work. You can rely on QualityXenter for quality and consistency in writing. We never violate copyright rules. I have vast amount of experience in this industry since I am working from 2015 as a professional writer. I provide many modifications till to get your satisfactions. I have access to enough journals to use in your research project. I always produce quality work at VERY LOW RATES so, don't worry if you have a low budget for your work, I will be very happy to make a new client like you. I am producing quality work for my clients including ARTICLE WRITING, REPORT WRITING, ESSAY WRITING, RESEARCH PAPERS, BUSINESS PLAN, TECHNICAL WRITING, MATLAB, THESIS, ACCOUNTING & FINANCE work ETC. Go through my profile link https://www.freelancer.com/u/qualityxenter
$20 USD in 1 day
4.3
4.3

Drawing from over [X years] of experience in content creation, customer support, and social media management, coupled with an armoury of relevant tools and technologies—I believe I'd be the ideal fit for your Multi-Channel Customer Service Admin project. My proficiency in [Bahasa Indonesia] would retain a sense of locality and cohesiveness with your target audience, while addressing queries promptly and professionally through all three platforms—TikTok, WhatsApp, and Instagram. Beyond that, I understand the importance of not undermining customer interaction even when there isn't a specific campaign running. I'm prepared to turn seemingly mundane inquiries into engagement-building opportunities. My talent for creating concise reply templates will undoubtedly come in handy in improving our communication efficiency over time—reducing response times without compromising quality. Having been an active contributor to brands' success stories through my content creation skills across various social media channels, collaborating on this project would enable me to employ those skills better than before. Let's not miss any leads; let's keep every inbox tidy; let's engage our audiences effectively; let's make this happen together.
$15 USD in 40 days
4.3
4.3

Hello, I’m interested in helping manage your TikTok, WhatsApp, and Instagram customer service. I have strong written Bahasa Indonesia and English communication skills, and I’m comfortable handling customer inquiries professionally, following up with prospects, and keeping conversations organized. I’m also detail-oriented and quick to learn new products and brand guidelines. Since you don’t have a fixed script yet, I can help create clear and concise response templates that can be refined based on common customer questions. I’m available for flexible part-time coverage and can adapt to changing message volumes. I’d be happy to discuss how I can support your team. Best regards, Daffa Afif Wibawa
$15 USD in 20 days
1.2
1.2

THERE’S ONE THING IN YOUR PROJECT DESCRIPTION THAT IMMEDIATELY STOOD OUT. The need for swift and polite responses across multiple platforms can lead to inconsistencies in brand voice if not managed correctly. I recently worked on a multi-channel customer service project for a retail brand, where we developed tailored response templates. This approach led to a 30% increase in customer satisfaction ratings within three months. I understand your goal is to maintain a professional brand presence while efficiently managing inquiries across TikTok, WhatsApp, and Instagram. I would start by crafting initial response templates, ensuring they align with your brand voice, and then adapt them based on real-time interactions. My focus will be on practical solutions that enhance customer engagement, streamline communication, and build a loyal customer base over time. I am confident that my experience and approach will elevate your customer service to new heights. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards Connor
$15 USD in 7 days
0.0
0.0

Ethan here, from South Africa. Your project immediately caught my eye. I'm really excited to partner with you. I see you need someone to manage daily messaging on TikTok, WhatsApp, and Instagram, ensuring clear and professional communication. In a similar role, I helped a brand increase their customer engagement by creating tailored response templates that improved response times and customer satisfaction. To approach your project, I would develop concise reply templates that align with your brand voice, making it easier to respond to inquiries promptly. I will also categorize messages based on urgency to prioritize follow-ups effectively. You can expect high-quality interactions that reflect your brand’s professionalism. What you need goes beyond just answering messages; it's about fostering relationships and building trust with your audience. Please feel free to reach out so we can connect and further explore how I can contribute to your project's ABOVE THE REST SUCCESS. Kind regards, Ethan
$15 USD in 8 days
0.0
0.0

Hello! I am interested in your Social Media Customer Service position. I use TikTok, Instagram, and WhatsApp every day. I am fast at replying to DMs and comments. I can write in clear and friendly Bahasa Indonesia. I am responsible, detail-oriented, and I can follow your brand voice and guidelines. I am available for part-time work and I can keep inboxes organized. I am excited to help your customers and grow with your brand. Thank you.
$18 USD in 20 days
0.0
0.0

Hi, I’m excited to apply for this Customer Service Admin position. I have experience in customer support and communication, and I’m confident in handling customer inquiries professionally, quickly, and with a friendly approach. I can manage daily DMs, comments, and product inquiries across TikTok, WhatsApp, and Instagram. I’ll make sure customers receive clear information about products, prices, and services while following up with potential customers so no lead is missed. I can also create a concise and easy-to-use reply template based on your product information and brand guidelines. I’m comfortable organizing conversations, identifying priority messages, and keeping communication consistent with your brand voice. I’m reliable, attentive to detail, social-media savvy, and available for flexible part-time work depending on demand. My goal is to provide excellent customer service while helping you maintain an organized and responsive inbox. I’d be happy to discuss the role further. Thank you!
$20 USD in 40 days
0.0
0.0

Hi, I’d love to help you manage your customer messages and keep your social media inboxes organized. I understand how important it is to respond quickly, politely, and professionally, especially when dealing with potential customers. I’m comfortable communicating with people, answering questions, following up with prospects, and making sure no important message gets overlooked. I can also help create a simple and reusable response template that keeps communication consistent while still sounding natural. I’m organized, attentive to details, and able to adapt my communication style to match your brand. I’m also comfortable learning your products and services so I can provide customers with accurate information. I’d be happy to bring a friendly and professional approach to your TikTok, WhatsApp, and Instagram customer service. I’m ready to get started and would love the opportunity to work with you.
$20 USD in 36 days
0.0
0.0

Hi! I’ve carefully reviewed your project requirements, and I’m confident I can help you achieve the result you’re looking for. I have experience in [relevant skill/service] and can handle the project with attention to detail, creativity, and clear communication. Here’s what I can offer: • High-quality, well-organized work • Attention to your specific requirements • Fast and reliable communication • On-time delivery • Revisions based on your feedback I’ll make sure the final result is not just completed, but aligned with your goals and expectations. I’d be happy to discuss the project details and get started. Feel free to message me—I’m ready to begin. Best regards, Anika
$15 USD in 21 days
0.0
0.0

Hi I am Jameel, copywriting, customer service,data entry data processing, it will be pleasure for us to do this.
$15 USD in 40 days
0.0
0.0

Hello! I have carefully read your project description and I am confident I can deliver high-quality work on time. I am reliable, communicate clearly, and pay close attention to detail. I am ready to start immediately and would love the opportunity to work with you. Thank you for considering my proposal.
$20 USD in 40 days
0.0
0.0

Hello, I am very interested in helping you manage daily messages on Tiklok, WhatsApp, and Instagram. I graduated from Padjadjaran University majoring in Communication Science with experience in the field of Public Relations (PR), I am used to building friendly, professional communication, and maintaining a consistent brand voice. You. I am ready to learn the details of your product and brand guidelines as soon as possible. Thank you and I'm waiting for the good news!
$15 USD in 30 days
0.0
0.0

“I’ve worked on similar note-rewriting tasks before…” Hello, I’ve carefully read your project, and it perfectly matches what I do. I can turn your rough academic notes into clear, well-organized, and polished prose while preserving every idea and reference exactly as intended. My focus is on clarity, logical flow, and consistent terminology so your document feels professional and easy to read. ✔ Smooth, natural academic writing ✔ Clear structure and coherent paragraphs ✔ Grammar, punctuation, and redundancy fully refined ✔ 100% respect of original meaning and technical terms You’ll receive a clean, editable document (Word or Google Docs), ready to use immediately. I’m available to start right away and can deliver fast without compromising quality. Let’s get your notes into their best version!
$20 USD in 40 days
0.0
0.0

Hello, I’m interested in helping you manage your daily customer communication across TikTok, WhatsApp, and Instagram. I can respond to DMs, comments, and product inquiries promptly and professionally while providing clear information about products, pricing, and services. I’m also comfortable following up with potential customers, organizing priority messages, and making sure no genuine lead is overlooked. I have strong written communication skills and can communicate effectively across different languages and audiences, including Bahasa Indonesia. I understand the importance of maintaining a consistent, friendly, and professional brand voice in every interaction. Since you currently don’t have a fixed response script, I can also create a concise and practical reply template that can be reused and refined as your customer-service workflow develops. I’m available for flexible part-time coverage and can adapt to changes in message volume and customer demand. I’m ready to start immediately and would be happy to work with your product details and brand guidelines. I look forward to helping you keep your inboxes organized, responsive, and customer-focused.
$15 USD in 30 days
0.0
0.0

Subject: Reliable Social Media Customer Service Admin | TikTok, IG, WhatsApp Hi there, I’d love to help manage your daily messaging on TikTok, Instagram, and WhatsApp. While Bahasa Indonesia isn’t my first language, I use professional translation tools + careful review to ensure every reply is clear, polite, and perfectly aligned with your brand voice and guidelines. I’m very detail-oriented with communication. Here’s how I’ll support you: 1. Fast & Professional Replies: Respond to DMs, comments, and product inquiries quickly so customers feel heard 2. Clear Product Info: I’ll use the product details you provide to answer questions on price, features, and services accurately 3. Lead Follow-up: I’ll track conversations and follow up with prospects so no lead is missed 4. Reply Templates: On day 1 I’ll create a concise Bahasa Indonesia reply template pack for greetings, FAQs, pricing, and follow-ups. We can refine it together so it matches your tone 100% I’m available part-time with flexible hours and I enjoy keeping inboxes tidy and organized by priority. If you send me your product details and brand guidelines, I can send you 3 sample Bahasa reply templates within 24 hours so you can see the quality. Would love to help keep your audience engaged and your DMs converting. Best, Japhet Joseph
$17 USD in 40 days
0.0
0.0

Dear Client, I am a passionate and creative content writer who enjoys creating clear, engaging, and original content. I can write content that is easy to understand, informative, and tailored to your target audience. I can help with: - Blog posts and articles - Website content - Social media posts - Product descriptions - YouTube scripts - SEO-friendly content - Creative and promotional writing I always focus on originality, proper grammar, readability, and delivering work on time. I am willing to understand your requirements and adapt my writing style to match your brand or project. I would be happy to discuss your project and start working with you. Thank you for considering my proposal. Best regards, Vignesh
$20 USD in 40 days
0.0
0.0

I have been working as a salesman with over 10 years of experience and now how to interact with customers and will be able to delivers this job
$15 USD in 40 days
0.0
0.0

Hola, me encantaría participar en tu proyecto tengo experiencia en el área. Si llegamos a un acuerdo siento que el todo evolucionara de la mejor manera para los clientes. Espero me contactes. Gracias
$15 USD in 40 days
0.0
0.0

Hello! I am very interested in your Multi-Channel Customer Service position. I have strong communication skills and I am very responsive and friendly with customers. I am comfortable handling customer inquiries via Email, Chat, and Social Media. I am a fast learner and can follow instructions carefully to represent your brand well. I am available to work 40 hours per week and I am very reliable. I would love the opportunity to help your business and provide excellent service to your customers. Thank you for your consideration. I look forward to hearing from you. Best regards, Miwa
$20 USD in 40 days
0.0
0.0

Hi! I’d love to support your customer service across TikTok, WhatsApp, and Instagram. I’m responsive, detail-oriented, and comfortable communicating with customers in clear and friendly Bahasa Indonesia. I can handle DMs, comments, product inquiries, follow-ups, and create simple reply templates that match your brand voice. I’m ready to help keep your customers engaged and make sure no lead gets missed.
$15 USD in 25 days
0.0
0.0

Aceh Besar Regency, Indonesia
Member since Aug 7, 2026
$250-750 AUD
$15 USD / hour
$750-1500 USD
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₹12500-37500 INR
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₹750-1250 INR / hour
₹1500-12500 INR
₹12500-37500 INR
£10-11 GBP
$15-25 USD / hour
$30-250 USD
min ₹2500 INR / hour
₹12500-37500 INR
₹1500-12500 INR
₹750-1250 INR / hour
$30-250 AUD
$200 USD