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My online beauty store is growing fast and I need a dependable phone-support specialist who can keep our shoppers happy while I focus on scaling the business. Here’s what the role looks like day to day: • Providing clear, confident product information over the phone so customers choose the right skincare, haircare, and makeup items. • Resolving billing issues on the first call whenever possible—processing refunds, clarifying charges, and coordinating with our payment gateway when necessary. You’ll be the friendly voice of the brand, so quick answers, an upbeat tone, and accurate call notes are essential. If you have a proven track record in phone support for e-commerce, especially in the beauty sector, let’s talk about getting you started right away.
Proje No: 40082854
24 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 1 ay önce
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24 freelancer bu proje için ortalama $20 USD/ saat teklif veriyor

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support on lots of online eCommerce platforms i.e. eBay, Shopify, WooCommerce, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$15 USD 40 gün içinde
4,6
4,6

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. l believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.
$20 USD 40 gün içinde
4,1
4,1

I am excited to apply for the Phone Support Specialist position for your growing beauty e-commerce store. I understand that as your brand scales, providing a seamless, "friendly voice" experience is crucial for customer retention and trust. How I will support your business growth: Beauty Product Expertise: I can confidently guide customers through skincare routines, haircare benefits, and makeup selections, ensuring they feel informed and excited about their purchases. First-Call Resolution: I specialize in handling billing inquiries, processing refunds, and navigating payment gateways efficiently to solve problems immediately and maintain customer loyalty. Meticulous Documentation: I maintain detailed, accurate call notes, providing you with the organized data you need to track customer trends as you scale. Brand Ambassadorship: I bring an upbeat, professional, and empathetic tone to every call, ensuring your customers feel valued and heard. I am reliable, tech-savvy, and ready to take the pressure of customer support off your plate so you can focus on the big picture. I can start immediately and am eager to learn your specific product lines and workflows.
$15 USD 40 gün içinde
1,4
1,4

My extensive experience in the retail industry, particularly in e-commerce, makes me a suitable fit for your project. I have spent significant time working in phone support roles addressing customer concerns and ensuring high levels of customer satisfaction. In the fast-paced world of beauty e-commerce, where product knowledge and accurate responses are crucial, I can guarantee to provide just that. My proficiency in resolving billing issues quickly and efficiently aligns well with the needs described. What sets me apart is not only my competence but also my approach to every project. Your brand's tone and voice are paramount to me, and I assure you that I will be the friendly, reliable voice that amplifies your brand's reputation. Being an avid learner, I will dedicate myself to thoroughly understanding your products and services so that I can transmit all relevant information to customers accurately. Lastly, I place great emphasis on details and deadlines; two factors that underpin successful customer support operations. With me, you won't have to worry about incomplete call notes or missed task deadlines. My commitment doesn't end with project completion either; post-project support is one of my strong suites. Let's connect and discuss how I can elevate the success of your growing beauty e-commerce business!
$20 USD 40 gün içinde
0,0
0,0

I already see a clean way to execute this I understand your main goal is ensuring shoppers have a smooth, friendly experience on the phone while you focus on growing your beauty store. I am new to this platform but not to doing focused high quality work, and I treat every project as a chance to prove myself, so expect clear communication and careful execution. You need someone who offers clear, confident product information and resolves billing issues in a seamless, professional way. I would keep calls upbeat, provide user friendly answers, and maintain integrated, accurate notes. My skills include customer support, communication, and process automation. Working with someone new means you get extra attention to detail and strong value for your budget. Lets chat more about your project, worst case you walk away with a free strategy session Regards, Ilyaas
$19 USD 14 gün içinde
0,0
0,0

Hi there, With extensive experience in e-commerce customer support, I excel at delivering clear and confident product guidance for skincare, haircare, and makeup items, ensuring customers make informed choices. My excellent communication skills enable me to maintain an upbeat tone, creating a welcoming experience that keeps shoppers satisfied and loyal to your brand. I am well-versed in resolving billing concerns efficiently—processing refunds, clarifying charges, and working seamlessly with payment gateways to minimize downtime and customer frustration. Additionally, my meticulous approach to documenting call notes ensures your team stays informed and can provide consistent post-support service. Reliability and quick response times are my priorities, making me a dependable choice for maintaining your store’s reputation during this growth phase. I am ready to start immediately and bring my passion for beauty products and dedication to customer satisfaction to your team. Let’s work together to enhance your customers' experience and support your business expansion. Best Regards Anish Thakker Raagz IT Solution LLP
$17,25 USD 3 gün içinde
0,0
0,0

★★★ TOP 1%★★★ I’m excited to bring my experience as CMD as with 20+ years of building ERP n BIG Software Solutions for world market. I lead a development team as well as Marketing Team that helps early-stage founders launch MVPs faster, smarter, and cost effectively. We specialize in software architecture, deep learning, full-stack development, AWS, and CMMI 3.5 project management— covering covering the full spectrum from strategy to execution. Our portfolio spans startups and enterprises: Startup Products * Data Entry *Customer Support 24*7 *Excel / Word Operation *LinkedIn *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Operation Corporate Consulting for World largest group These projects show our ability to solve real-world problems across energy, healthcare, urban planning, and enterprise consulting with scalable AI solutions. I’d love to apply this blend of technical depth and execution-focused leadership to deliver your product quickly and effectively. Let’s connect to explore how we can accelerate your roadmap. Regards, CMD PVSYS GROUP LinkedIn Followers = 15 K worldwide Impressions on posts = 200 Millions Earning = 500 K Euro from 20012 " IF YOU THINK THEN I CAN
$25 USD 40 gün içinde
0,0
0,0

Hello I have thoroughly reviewed your project description and am confident in my ability to assist you in completing it successfully. I believe it would be highly beneficial to delve deeper into the specifics of the job to determine the most effective way forward. I am open to scheduling an interview at your convenience, and I genuinely appreciate the chance to collaborate with you on this project. Your response is eagerly anticipated, and I'm excited about the prospect of working together. Thank you for considering my proposal. Looking forward to your prompt reply! Best regards Rekha!!!
$20 USD 40 gün içinde
0,0
0,0

Hi! I’d be happy to support your growing beauty brand as a phone-support specialist. I’m comfortable handling customer calls with a warm, professional tone—guiding shoppers on skincare, haircare, and makeup products, and resolving billing or refund-related concerns efficiently. I focus on quick resolutions, accurate call notes, and creating a positive customer experience that reflects the brand. I’m dependable, detail-oriented, and ready to get started right away. Looking forward to connecting! Riya Mishra
$15 USD 40 gün içinde
0,0
0,0

Hi there, You’ve definitely come to the RIGHT PERSON for this! I’ve handled SIMILAR PROJECTS before and know exactly how to make this work. Freelancer’s CHARACTER LIMIT IS JUST 1500 .IT doesn’t let me explain everything here, but I’d love to jump on CHAT and show you some of my PAST WORK and RESULTS. I’m sure you’ll find it RELEVANT. Looking forward to CONNECTING and WORKING TOGETHER! Cheers, MAYANK SAHU
$20 USD 40 gün içinde
0,0
0,0

I have a huge passion and knowledge for trying new products . I have such deep passion for skin care routines and beauty products . I have good communication skills and experience with customer service . I would absolutely love to be part of the team doing what I love most .
$22 USD 42 gün içinde
0,0
0,0

Hello, I’m a dependable Phone Support Agent with experience handling inbound and outbound calls, resolving customer issues, and delivering calm, professional support on every call. I understand that great phone support is about listening, clarity, and quick resolution. I communicate clearly, stay patient under pressure, and follow scripts and processes without sounding robotic. My focus is always on customer satisfaction and brand trust. I’m ready to start immediately and adjust to your call flow and expectations quickly. Thank you for your consideration. I look forward to supporting your customers. Best regards, Blessing Aghaulor
$20 USD 40 gün içinde
0,0
0,0

I’d love to support your growing beauty brand as your dedicated Phone Support Specialist. With over 8 years of experience in customer service, including e-commerce environments, I’m very comfortable being the friendly, reliable voice customers trust when making purchase decisions. I have experience clearly explaining products, guiding customers to the right solutions based on their needs, and maintaining an upbeat, reassuring tone on every call. I’m also highly skilled at resolving billing concerns efficiently; processing refunds, clarifying charges, and coordinating with payment platforms to ensure first-call resolution whenever possible. Accuracy and organization are a priority for me. I consistently document call notes clearly, follow up when needed, and focus on creating smooth, positive experiences that keep customers coming back. I’m dependable, detail-oriented, and ready to help you scale while keeping your shoppers happy.
$18 USD 40 gün içinde
0,0
0,0

Hello, I’m an experienced phone support and customer service professional with a strong background in e-commerce and sales support. I have handled inbound customer calls, provided clear product guidance, resolved billing and payment issues, and ensured first-call resolution while maintaining a friendly, confident tone. I’m comfortable assisting customers with skincare, haircare, and beauty product selections, processing refunds, and documenting accurate call notes. Having worked in inside sales and customer engagement roles, I understand how to balance support with brand trust. I’m reliable, detail-oriented, and ready to start immediately to help keep your customers happy.
$20 USD 40 gün içinde
0,0
0,0

I have experienced more than 3yrs of customer support, but we have to follow the SOP's and a proper script as well on call, if you provide all details then fine, otherwise will discuss on it as well, can you provide all details like working hours, product details and if we going to use any tools.
$20 USD 40 gün içinde
0,0
0,0

Hi! I have spent several years in customer and client facing roles (secretary type work, caregiving, housekeeping, store clerk). While I don't have work experience in the beauty industry specifically, I love anything hair and makeup related! I have an outgoing and exuberant personality, so I really think I would be a good fit for this role. My schedule is very open- so let's get started!
$20 USD 30 gün içinde
0,0
0,0

I can this I can this I can this I can this I can this I can this I can this I can this I can this I can this I can this I can this I can this I can this I can this I can this
$20 USD 40 gün içinde
0,0
0,0

I m having experience more than 10 years in beauty industry and HR as well as business management ,marketing promotions so i can easily help you out here.
$30 USD 30 gün içinde
0,0
0,0

I have strong communication skills, the ability to handle customer inquiries patiently and professionally, and a proven commitment to resolving issues efficiently. I am comfortable working with customers through chat, email, or phone and take pride in maintaining a positive and helpful attitude, even in challenging situations.
$15 USD 40 gün içinde
0,0
0,0

I understand the importance of exceptional phone support for e-commerce businesses, particularly within the beauty sector. I thrivingly balance market opportunities as a forex trader and am adept at providing the quick yet precise information your customers need to make informed purchasing decisions. My inclination towards risk-managed earning in trading equips me with the skills to effectively manage customer grievances and process refunds accurately — vital aspects of the job you need. Beyond my deep understanding of customer service and sales techniques, I also bring a unique blend of virtual assistance and research writing skills to the table. These facets play vital roles in providing reliable phone support. As a virtual assistant, I can not only manage my time effectively to ensure calls are answered promptly but also maintain organized call logs that help meet your business's future needs. As a researcher, I can ensure that my product knowledge is extensive and updated. In summary, choosing me will not only mean seamless phone support for your customers but also benefiting from my experiences as a forex trader which have fostered discipline, professionalism, constant learning and analysis — qualities that shall contribute significantly to your business scalability. Let's discuss how my múltiple skills could add value to your flourishing beauty e-commerce business
$20 USD 40 gün içinde
0,2
0,2

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