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Customer Service Representative — U.S.-Based We are looking for a friendly, reliable Customer Service Representative who currently lives in the United States to help us communicate with customers and provide basic customer support. Responsibilities Respond to customer messages and questions Communicate with customers by phone, text, or messaging apps Provide friendly and professional customer service Follow up with customers when needed Keep basic records of customer conversations Communicate with our team about customer requests Requirements Must currently live in the United States Good spoken and written English Friendly and professional communication Reliable and responsive Comfortable using a computer, phone, and messaging apps Customer service experience is helpful, but not required Position Remote U.S.-based Flexible schedule Long-term opportunity for the right person How to Apply Please tell us: Where in the U.S. you currently live Your customer service or communication experience Your availability Your expected hourly rate The best way to contact you
Project ID: 40719680
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22 freelancers are bidding on average $20 USD/hour for this job

I can create your minimalist marketing postcard with a vibrant color scheme, eye-catching layout, clean typography, and professional print-ready design tailored to your brand. Ready to start immediately. we can discuss more detail in chat.
$15 USD in 72 days
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YOU'RE NOT JUST HIRING A FREELANCER. YOU'RE CHOOSING THE OUTCOME. I recently completed a customer service project for a major tech firm, where I successfully managed over 200 inquiries daily. The challenge was to maintain high customer satisfaction while responding promptly to diverse questions. As a result, we achieved a 95% satisfaction rate, enhancing the client's reputation and customer loyalty. Having collaborated with companies like Google and Amazon, I understand the high standards required for effective communication and support in demanding environments. I recognize your need for a friendly, reliable representative. My approach focuses on swift responses, clear communication, and maintaining accurate records to provide exceptional service. With a commitment to proactive updates and problem-solving, I prioritize long-term success and value delivery beyond initial interactions. I am confident that my experience and dedication make me the ideal choice for your customer service needs. The strongest projects succeed because they start with the right plan, process, and execution. Regards patricko098
$15 USD in 7 days
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Hey, Just completed a similar remote U.S. customer service project for a growing SaaS firm—handling phone, text, and in‑app chats, keeping crisp conversation logs, and syncing tickets with the team in real time. That’s exactly the streamlined, friendly support you’re after. We’re the perfect fit: I thrive on clear, professional communication, respond promptly, and maintain accurate records across all channels. My strengths are rapid issue resolution, proactive follow‑ups, and leveraging tech (CRM, chat apps, and basic reporting) to keep teams aligned. Multiple 5‑star reviews for building efficient support workflows and long‑term client relationships. Let’s chat for a quick call or grab a free 15‑minute consultation—no strings attached. Chris | Lead Developer | Novatech
$25 USD in 7 days
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Hello, I’m an experienced Customer Support Executive with hands-on experience in live chat and customer communication. I’m comfortable handling customer questions, resolving issues professionally, following up when required, and maintaining accurate conversation records. I’m reliable, responsive, and comfortable working with computers and messaging platforms. I’m available for long-term remote work and can adapt to flexible schedules. I’d be happy to discuss how I can support your customers and team.
$20 USD in 40 days
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Hello! I’m an experienced Administrative Assistant with customer support, data entry, and Microsoft Office skills. I’m organized, reliable, detail-oriented, and committed to providing excellent customer service. I’m ready to start and would love the opportunity to contribute to your team.
$20 USD in 40 days
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Dear Client, I’m very interested in your Customer Service Representative position. I have 5+ years of experience in customer service, administrative support, communication, data management, and client relationship management. I’m experienced in handling customer inquiries through phone, email, live chat, and messaging platforms, resolving concerns professionally, following up on requests, maintaining accurate conversation records, and coordinating with internal teams to ensure customers receive timely assistance. I’m reliable, responsive, detail-oriented, and comfortable working independently in a remote environment. I’m also confident using computers, CRM systems, communication platforms, and other digital tools. I’m currently based in Kenya, so I want to be transparent that I do not meet the U.S.-based residency requirement. However, if you are open to considering an experienced international remote representative, I would be very interested in contributing to your team on a long-term basis. I’m available for a flexible schedule and can discuss an hourly rate that fits your budget. Thank you for considering my application. I’d be happy to discuss how my customer service experience can support your business.
$20 USD in 40 days
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ect, and confident. You can copy/paste this: Hello, I’m interested in helping with your data entry project. I’m detail-oriented, organized, and able to accurately enter, update, and organize information while following instructions carefully. I’m comfortable working with spreadsheets, documents, online systems, and repetitive data entry tasks. I’m reliable, communicate well, and can complete the work efficiently while maintaining accuracy. I’m ready to get started and would appreciate the opportunity to work with you.
$20 USD in 40 days
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I worked for two different companies based in US in the past as a customer service representative for almost 2 years, right now I am not there but I am reliable and a good fit for your business.
$20 USD in 40 days
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I’m U.S.-based and can provide friendly, reliable customer support by email, chat, or phone. I’m organized with follow-ups, careful about documenting customer conversations, and comfortable handling questions clearly and professionally. I can work consistently during U.S. business hours and am ready to start promptly.
$20 USD in 20 days
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Hi, thanks for posting this -- I'd love to help. Location: I'm based in Kalamazoo, Michigan (Eastern Time), so I'm fully US-based as required. Experience: I've spent most of my career in customer-facing technical support and implementation roles -- most recently as an Implementation Engineer and, before that, a Technical Support Lead/Senior Implementation Engineer, where handling customer calls, messages, and follow-ups end-to-end was a daily part of the job. I'm comfortable owning a conversation from first contact through resolution and keeping clear records along the way. Availability: Flexible during the day with reliable evening and weekend availability; happy to adjust to whatever schedule works best for your customers. Expected rate: $20/hour to start, open to discussing based on volume and schedule. Best way to reach me: right here on Freelancer -- I check messages regularly and respond quickly. Looking forward to hearing more about the role.
$20 USD in 40 days
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I have experience handling customer and seller queries, understanding their concerns, troubleshooting issues, managing tickets, maintaining documentation, and coordinating with teams to provide timely solutions. I have worked with US clients and Walmart Marketplace sellers, which has helped me develop strong communication, problem-solving, and customer-handling skills. As a freelancer, I am committed to providing reliable, professional, and timely service. I am a quick learner, detail-oriented, and comfortable working with tools such as MS Office, Google Sheets, documentation platforms, and ticketing systems like Jira.
$15 USD in 40 days
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I am a Texas resident, I have worked for a collections agency who was contracted through att mobile and I have worked in many customer service jobs as in waiting tables and also all the way up to being the ceo of my own mobile mechanic business! I am available whenever needed I am a father of 4 teens and I am in need of money best way to contact is through email or text message. I also love to fish and be in nature, and this passion has taught me the importance of patience, adaptability, and finding creative solutions to problems - skills that are invaluable in customer service. My diverse professional background has equipped me with excellent communication skills, both written and verbal, an emphasis on listening attentively to customers, and solving their queries promptly. My experience as a CEO was particularly rewarding because it gave me the opportunity to wear multiple hats, just like this job requires. It helped me understand the intricacies of running a business while simultaneously attending to customer needs. In terms of availability and expected hourly rate, I am extremely flexible and accommodating. I understand the significance of customer support in driving customer satisfaction and retention rates; it can make or break a business. By bringing together my skills, experience, availability, and enthusiasm for the role, I believe I would be an exceptional addition to your team as your U.S.-based Customer Service Representative!
$22.50 USD in 60 days
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Hi there! I would love to assist your team with customer support. I have strong communication skills and plenty of experience handling phone calls, texts, and customer inquiries with a friendly, professional approach. Keeping detailed records and following up promptly are second nature to me, so your customers will always be well cared for. I am not in USA but I have handled projects based in USA. I have dedicated work stations. Just confirm me your avalibilty for 5 minutes introduction and avalible to start asap. Thank you
$20 USD in 40 days
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I believe I am a strong candidate for this project because I have more than 12 years of remote customer support experience, along with a solid background in sales and administration. I am reliable, organized, detail-oriented, and comfortable working independently with minimal supervision. I communicate professionally, follow instructions carefully, and take ownership of my work from beginning to end. I am also experienced in handling customer enquiries, solving problems, maintaining accurate records,, and following up to ensure that nothing is overlooked. I am a fast learner and will take the time to understand your requirements and preferred way of working. Most importantly, I am committed to delivering accurate, high-quality work on time and keeping you updated throughout the project.
$17 USD in 40 days
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Hello, I am in NY and would love to work with you. I am a versatile and creative freelancer who values excellence and is reliable . If you select me for this project you can expect that every task will be executed meticulously. I've worked in admin support and customer service. I think I'd be an asset to you as I'm pretty versatile and have great attention to detail. Please reach out if you have any questions. I look forward to learning more about your business and leveraging my skills and expertise to support you in achieving your vision.
$25 USD in 40 days
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I can understand what you are looking for I am so sorry but I am not living in USA but I can handle your customer remotely I have been working as customer service specialist for more than 1 year and 10 months for AliExpress chat and email support from my own country in BPO You can reach to me for further discussion
$15 USD in 40 days
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