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I need assistance with a customer service issue, incorrect billing charges, and a network/connectivity issue. Requirements: - Experience in customer service support. - Ability to handle billing discrepancies. - Technical expertise in diagnosing and resolving network/connectivity problems. Ideal Skills and Experience: - Strong communication skills for customer interaction. - Background in finance or billing systems. - IT support experience, particularly with network issues.
Project ID: 39689690
18 proposals
Remote project
Active 9 mos ago
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18 freelancers are bidding on average ₹994 INR/hour for this job

With over a decade of experience in diverse sectors, I'm very comfortable navigating through challenges and resolving technical problems. As a civil engineer, my job often requires me to think analytically and fix complex issues, be it in construction management or architectural designing. These problem-solving skills along with my architectural background are transferable to your project as I can quickly diagnose and resolve network/connectivity issues efficiently. Moreover, my broad skill set clearly proves I have the ability to quickly learn new systems and processes. While customer service support isn't my primary field, my strong communication skills have always enabled me to build positive relationships with clients. Additionally, my background in finance and billing is advantageous for handling discrepancies effectively. All in all, by selecting me for the job, you're entrusting your project to an adaptable professional who thrives on finding solutions irrespective of the field. I guarantee efficient resolution for your customer service and technical issues while ensuring clear communication to avoid similar problems in the future. Let's make your project hassle-free together!
₹1,250 INR in 40 days
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I’m Rajaram, a consummate website management specialist with 10+ years in technical support, including network connectivity troubleshooting and customer service. My broad skills, ranging from backend customization to frontend design tweaks, have made me adept at resolving issues across different technology platforms. My understanding of billing systems, honed through an extra effective eCommerce or finance background, makes me particularly suited to handling billing discrepancies in this case.
₹1,000 INR in 40 days
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I am the best condidate because I have exact experience required to deliver high quality results ... I have 2 Year experience customer service number...that is why I am the best condidate.
₹1,000 INR in 40 days
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Je possède d’excellentes compétences en communication orale et écrite, alliées j’ai un sens aigu du service client. Je maîtrise les outils de téléphonie et les logiciels de gestion de la relation client (CRM) pour traiter efficacement les demandes, réclamations ou conseils par téléphone, e-mail ou chat. À l’écoute, patient et empathique, je sais m’adapter à différents interlocuteurs tout en respectant les procédures internes. Organisé et rigoureux, je gère le temps et mes priorités avec efficacité, même dans des situations stressantes, afin de garantir la satisfaction et la fidélisation des clients.
₹1,000 INR in 40 days
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Hi, I have 2+ years in IT support with experience in billing issue resolution, customer service, and network troubleshooting. I can quickly diagnose problems, resolve discrepancies, and ensure smooth communication for a great customer experience. Regards, Vikas Jangid
₹1,000 INR in 25 days
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Served in renowned Tech Mahindra as customer support associate and NOC engineer at bharti airtel so well experienced in dealing with customer support And also working as a senior tech support specialist
₹1,000 INR in 30 days
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With my extensive experience in customer service and technical support, along with my strong communication skills, I am confident that I can expertly resolve your issues. Being a dedicated team player, I understand the importance of prompt resolution when dealing with customer concerns. With me, you can expect not only efficiency but also a professional and friendly disposition throughout our interactions. I also bring a unique blend of skills that align perfectly with your needs. My software proficiency includes G Suite and Microsoft Office, essential for managing billing discrepancies and documenting progress effectively. Although I may not have an explicit background in finance or billing systems, my attention to detail and knack for problem-solving allow me to excel in complex scenarios. In terms of technical expertise, my IT support background equips me to diagnose and resolve network/connectivity issues promptly. Furthermore, my deep-rooted desire to learn and adapt means I am always up-to-date with the latest technological advancements – a crucial skill in a fast-paced digital world. Let's work together on resolving your challenges and enhancing the overall customer experience!
₹1,000 INR in 40 days
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I have nothing to right here what will I have did you understand and give this opportunity to me thank you thank you
₹1,000 INR in 40 days
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I bring a unique combination of customer service expertise, billing system knowledge, and technical troubleshooting skills that make me highly suited for this project. I have successfully resolved complex customer concerns, corrected billing inaccuracies with precision, and diagnosed network/connectivity issues to restore seamless service. My communication style ensures customers feel understood and supported, while my technical and financial background enables me to deliver fast, accurate solutions. I am available for 30 hours of dedicated work at ₹1000 per hour, and I am committed to completing the project with the highest quality and efficiency.
₹1,000 INR in 30 days
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Hi, my name is Maricar, but you can call me Rica. I bring with me 8 years of experience in the BPO industry and 2 years as a freelancer, with a strong background in customer service for U.S.-based clients, totaling 4 years in that specific role. - Customer Service Rep (Phone,chat and email) - Outbound Sales - Debt Collector (1st and 3rd Party) - On-boarding Specialist - Executive Assistant - Cold Caller/Appt Setter As a remote-ready professional, I offer advanced communication skills which have been honed over the years in speaking with clients over phone, chat, and email. Through my extensive experience in the BPO industry, I have developed an exceptional ability to understand and empathize with customers' concerns and provide prompt solutions. Furthermore, my previous roles in debt collection and outbound sales require me to be meticulous with details, which aligns well with your need for resolving billing discrepancies. Additionally, I have trouble-shooted technical issues independently throughout my career and can bring this acumen to tackle your network/connectivity issue now. To assure you of optimum service, my home-office is equipped with a fiber optic connection, noise-cancelling headset and a laptop that runs on Intel Core i5 with 8GB RAM. My perennial commitment is to deliver effective solutions in a timely manner. Let me put my strong customer service background, financial probity and technical expertise into action for you.
₹1,000 INR in 40 days
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I am the ideal person for this job, because even if i dont have previous experience with it i im fully willing to learn and perform on the best way possible.
₹1,000 INR in 20 days
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With a blend of customer service and technical expertise, I believe I can confidently address your billing discrepancies, network/connectivity problem and any other challenges that arise. My two years as a Supervisor honed my skills in resolving customer issues swiftly and effectively. This has allowed me to fully understand the requirement for excellent communication skills while dealing with customers. Furthermore, my background in IT support from my time at Khoros and Dell Technologies gives me an added advantage in not only diagnosing but resolving network and connectivity issues as well. In conjunction with this, my dare to adapt to rapidly evolving technologies will help me in tackling technical glitches smartly and expeditiously. Finally, my attentiveness to detail stemming from my experience with billing systems will come in handy as I ensure that all discrepancies are given the meticulous attention they deserve. Trust me to provide not only solutions to the prevailing problems but also proactively tackle any potential ones. Look no further than hiring me for this project!
₹1,000 INR in 40 days
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With our diverse range of skills and extensive experience in the IT industry, my team and I are more than qualified to address the customer service and technical issues outlined in your project description. Not only do we excel at resolving connectivity problems, but we also have a solid background in billing systems and finance, making us adept at handling any potential discrepancies you may encounter. Additionally, our skillset extends to infrastructure management with tools like ELK stack and cloud infrastructure management on AWS and Azure, which bears relevance to your project's needs. We've got you covered when it comes to monitoring, supporting, and securing your network. Drawing from my personal experience in information security solutions including vulnerability scanning and penetration tests, I understand how crucial it is to address issues efficiently and effectively while maintaining the highest level of data integrity. You can rely on us not just to fix the immediate problems but to provide lasting solutions that prevent recurrence. Given this combination of cross-functional skills and client-centric focus, my team is undoubtedly the best fit for the job.
₹1,000 INR in 40 days
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We are 2 people who are currently working in a very renowned fintech startup known as Creditt+. We do carry an 2+ years of experience in the customer support field and we are looking for 950/hr. Our skills are basically sales, cold calling, query resolving, handling inbound & outbound calls.
₹950 INR in 40 days
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Hello, My name is Maiara Queiroz, and I am an Administrator with extensive experience in customer service and records management. I am very interested in collaborating with you to ensure your customer service is of the highest quality and efficiency. I believe I can contribute to the success of your project by taking on the following responsibilities with dedication and professionalism: Customer Records Management: Organizing and maintaining accurate and up-to-date contact information and order histories, ensuring easy access and follow-up. Customer Service: Addressing inquiries, resolving complaints, and providing clear and detailed product information promptly and courteously. Professional Phone Calls: Handling both inbound and outbound calls with fluent, empathetic, and professional communication. Quotation Generation: Creating personalized quotes for customers based on their needs and the provided information. With my organizational skills, clear communication, and strong customer service experience, I am confident that I can manage your operations efficiently, always ensuring that your customers receive exceptional service. I am available to start immediately and will dedicate the necessary time to ensure service quality, focusing on results and customer satisfaction. I look forward to the opportunity to work with you and contribute to the success of your business. Best regards, Maiara Queiroz
₹1,000 INR in 40 days
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I can help you resolve your customer service issue, correct billing charges, and troubleshoot the network/connectivity problem. I have experience in customer support, billing systems, and IT/network troubleshooting, so I can cover all areas effectively. I’m detail-oriented, quick at finding solutions, and will keep communication clear and simple. Let’s connect so I can get started right away. Best, zain zahid
₹750 INR in 40 days
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I bring 7 years of hands-on experience in Network Security and SD-WAN, with a strong background in managing, troubleshooting, and securing enterprise-grade networks. My career has been entirely focused on customer support and remote assistance, ensuring seamless service delivery, quick issue resolution, and customer satisfaction across diverse environments. specialize in: Network Security (firewalls, VPNs, intrusion prevention, and access control) SD-WAN deployment, configuration, and monitoring. Remote technical support and incident resolution. Proactive system monitoring and documentation. I am confident in delivering high-quality, reliable, and timely support for your project while maintaining clear communication throughout. Looking forward to assisting you with your requirements.
₹1,000 INR in 40 days
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Jenjara, India
Member since Aug 11, 2025
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