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I run a young, service-centric startup and I’m ready to hand over all day-to-day customer relationship management to someone who genuinely enjoys talking to people. If you’re a hospitality student or a junior front-office professional who’s had enough of late shifts but still loves guest interaction, this is a chance to bring your hotel-honed skills into a flexible, growth-oriented environment. What you’ll own • Handling inquiries and feedback – phone or in person (video calls, pop-ups, small events) with the warm confidence guests expect from a great lobby experience. • Managing our customer database – keeping every profile clean, complete and tagged so we can build deeper loyalty campaigns down the road. What I value • Polished phone etiquette that turns scattered questions into clear, reassuring answers. • Natural face-to-face interaction, even when it’s through a webcam. • Curiosity about startup life and a willingness to improve processes as we scale. You’ll start part-time and remote, with clear weekly targets for response time and database accuracy. Show me how you would bring the front-desk touch to a digital world, and let’s give your hospitality career a new trajectory.
Project ID: 40185541
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Active 20 hours ago
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6 freelancers are bidding on average ₹18,583 INR for this job

I'll handle inquiries and feedback with confidence, manage the customer database to build loyalty campaigns, and provide polished phone etiquette and natural face-to-face interaction, adapting to the proposed budget and ready to start immediately. Waiting for your response in chat! Best Regards.
₹28,500 INR in 3 days
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I can do this if you give me the chance. In my previous job I was doing the similar job as this one
₹12,000 INR in 7 days
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I am an ideal candidate for the CRM role in Hospitality as I have experience in managing and communicating with customers. With my background in the hospitality industry, I am able to efficiently manage customer data and respond to their inquiries or feedback promptly and professionally. I am comfortable interacting with customers through phone calls, video calls, and in-person events, as required. Additionally, I have the skills to manage a customer database, ensuring it is kept clean, complete, and tagged for future loyalty campaigns and effective communication. I have strong phone etiquette and know how to provide clear, reassuring responses, which aligns with your project requirements. My ability to engage with customers face-to-face or virtually ensures that I can offer excellent service in a flexible, growth-oriented environment. What I can bring: Streamlined customer interaction and effective data management. Continued focus on building strong customer relationships. I am confident that my skills will contribute positively to your startup, and I look forward to the opportunity to be part of your team.
₹7,000 INR in 7 days
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Hello, I’m Anupama with 22+ years of experience in customer service, sales support, client relationship management, and administrative assistance. I’ve handled lead conversion, CRM updates, client follow-ups, documentation, and day-to-day virtual support across education, hospitality, and corporate sectors. I’m reliable, detail-oriented, and focused on delivering smooth client experiences and timely results. I’d be happy to support your project and help your business run more efficiently. Looking forward to connecting! Anupama
₹7,000 INR in 7 days
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Good at dealing with customers and the package in talking and quick bruises and solving problems with suggestions for solutions Dealing with emotions from customers Dealing etiquette Experience in sales and service work Wey company
₹7,000 INR in 7 days
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30, Sector 20 B, Sector 20, Airoli, Navi Mumbai, India
Member since Apr 16, 2021
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