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I need a reliable caller based in the United States to reach out to my customers, gather short survey feedback, and offer light general-information assistance should any questions arise. I will supply a clear script along with the call list; you simply follow the talking points, note responses accurately, and flag any issues that need my follow-up. The ideal freelancer is comfortable on the phone, speaks neutral American English, and can keep conversations friendly yet concise. After each batch of calls, I expect a brief report summarizing completed numbers, key feedback themes, and any unanswered concerns. If you have previous experience with feedback collection or customer-care calls and the tools to record basic call metrics, let’s get started right away.
Project ID: 40649730
14 proposals
Remote project
Active 5 days ago
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14 freelancers are bidding on average $23 USD/hour for this job

As the US-centric project you’ve described aligns perfectly with my extensive skill set, I believe I can offer immense value to your endeavor. Over the past 16 years, I have worked with diverse clients in the USA, Canada, UK and Australia. My success has been built on the ability to generate quality leads, increase sales and improve customer engagement through effective internet marketing, telemarketing and lead generation. Your project also entails a vital component that I have vast experience in handling - customer service. I’m comfortable talking to customers, adept at handling questions, and skilled at offering light general-information assistance, which will be immensely helpful for this project. My friendly yet concise conversational style will not only build rapport with your customers but also ensure accurate note-taking of their responses and flagging of any concerns. Moreover, rest assured about complete transparency and accountability: after each batch of calls, you can rely on me for a thorough report summarizing all important metrics such as completed calls, key feedback themes and any unanswered concerns. By choosing me for this project, you are opting for reliability, proficiency and outstanding customer service - everything that ensures successful results!
$15 USD in 40 days
4.7
4.7

Hi, I can handle your customer survey calls with a friendly, professional, and concise approach while keeping feedback accurately documented. • Make outbound calls using your provided script and customer list • Collect survey responses and capture key feedback accurately • Provide basic general information and flag questions requiring follow-up • Maintain clear call records, outcomes, and unanswered concerns • Provide a concise report after each calling batch • Communicate professionally while keeping calls efficient Reliable, detail-oriented, and experienced with customer communication—I’m ready to start immediately.
$15 USD in 40 days
2.7
2.7

THIS IS A GREAT MATCH. I have just handled customer feedback calls for a local business, gathering valuable insights while keeping the tone friendly. Your goal is clear: gather concise feedback and offer assistance where needed. That's my strength. I’ll ensure calls are engaging yet to the point. Plus, I won’t miss any key feedback themes that often get overlooked. I keep everything simple and transparent, so you’ll always know what’s happening. REACH OUT, LET'S SEE IF WE ARE A GOOD FIT. ? Regards, Stefan.
$15 USD in 7 days
1.4
1.4

I’m based in Pakistan, but I have strong experience handling professional outbound calls, customer conversations, and U.S.-focused outreach. I can follow your script accurately, keep calls friendly and concise, record survey responses, flag important issues, and provide clear call reports after each batch. I’m comfortable speaking with U.S. customers and maintaining a professional communication style throughout the calls. I understand that consistency and accurate reporting are important for this role, and I take both seriously. You’ll get reliable communication, properly documented responses, and regular updates throughout the work. I’m available to start immediately and would be happy to complete a small test call first.
$20 USD in 40 days
0.9
0.9

Hello, As an experienced strategizer and growth engager, I've - on numerous occasions - participated in projects involving customer calls and data collection. Over the years, I have honed my skill for effectively communicating with customers, gathering insights through well-documented surveys and scripts, and providing real-time solutions focused on maintaining a high level of satisfaction. Additionally, my versatility as a full-stack developer can prove indispensable in ensuring we record basic call metrics adequately for improved analytics tracking. Drawing from the realms of brand positioning and comprehensive market entry strategies, I am adept at translating trends into actionable insights to help you stay ahead of the curve. Well aware that every project is unique with its own requirements; I offer not just the solution to your project but a thoughtful, tailored approach concerning your specific brand. With me on this job you can be assured of clear communication, consistent updates, timely submission of reports summarizing both answered surveys and any flagged issues that require your attention. Let's partner to create exceptional experiences for your clientele. Thanks!
$50 USD in 19 days
0.0
0.0

Hi, I’m Anik, and I have over 4.5 years of experience in customer support and sales. I also hold a master's degree in English. I’m confident in my ability to handle customers in a friendly, professional, and empathetic manner. I have experience selling services in the USA market. I have worked as a Google Business Profile optimizer for small businesses in the USA. My job was to convince small business owners to optimize their Google Business Profile for better business. I would love to send you a voice demo, but the freelancer policy prevents me from sending any external links. But if you message me, I can send you a voice demo. Looking forward to your message. Best regards, Anik.
$20 USD in 40 days
0.0
0.0

I recently helped a business improve the way they manage their operations with a clean, professional web solution that made their workflow easier and more efficient. I can assist you in gathering valuable customer feedback through friendly and concise calls, ensuring that each interaction flows smoothly. My experience in customer care allows me to follow your provided script effectively while accurately noting responses and flagging any issues that require your attention. I have completed similar work: **Gaming Hub & Live Analytics Ecosystem** ([Link]). This project involved gathering user insights and providing actionable feedback, showcasing my ability to engage customers and report on key themes. I understand the importance of clear communication and will deliver a brief report summarizing completed calls, key feedback themes, and any concerns after each batch. I’m ready to help you elevate your customer engagement. Regards, SwannieJ I have done similar work: Web Application: Gaming Hub & Live Analytics Ecosystem
$15 USD in 7 days
0.0
0.0

Hello!, how are you doing?. I would like to apply to the job. As a non native speaker of english, I could do better communication with costumers from diffrents cultures and languages. I am a friendly, responsible, and motivated person who genuinely enjoys helping others and communicating with people. I believe I would be a great fit for this role because I am patient, organized, and attentive to detail. I understand the importance of providing excellent customer service, listening carefully to customers’ needs, and always maintaining a professional and positive attitude. I am comfortable working remotely and using technology to communicate and complete daily tasks. I am also a quick learner and always willing to adapt to new systems, procedures, and challenges. I would be very happy to have the opportunity to become part of your team and contribute with my dedication, positive attitude, and strong work ethic. I am confident that I can provide a friendly and professional experience to every customer I assist. Thank you.
$20 USD in 5 days
0.0
0.0

Hello! I’m a U.S.-based customer service professional with over 15 years of experience communicating with customers by phone and handling detailed information accurately. My background also includes security dispatch, where I managed high-volume calls, documented information, followed procedures, coordinated responses, and identified issues requiring follow-up. I am comfortable following a provided call script while keeping conversations friendly and natural. I can accurately record survey responses, organize feedback, track call results, and provide clear summaries after each batch of calls. I’m dependable, professional, detail-oriented, and available to begin right away. I would be happy to discuss your call volume, schedule, and reporting expectations.
$20 USD in 40 days
0.0
0.0

Hello! I've been a cold-caller for almost 5 years. The main goal of my job is business acquisition, connecting to every cleaning business across Washington USA. In every call I land a deal, I get 15% commission. I'm a great fit for this job not because of my experiences but because I find myself enjoying the job naturally. Also a good foundation for me because I see myself as a business owner in the near future. I have the charisma to show my intra and inter-personal skills and become an asset to any business in need of my services. Thank you!
$20 USD in 40 days
0.0
0.0

As an experienced customer service professional and devoted freelancer dedicated to providing the best outcomes for my clients, I wholeheartedly believe I am well-suited to the role of your US Survey & Support Caller. With a knack for great communication and an ability to close sales, I understand how crucial it is to not just gather feedback, but also to make customers feel valued in the process. My American accent and ability to maintain friendly yet concise conversations will ensure that your customers feel comfortable, allowing me to obtain accurate and meaningful survey responses while providing any necessary support. Moreover, I have experience handling call metrics and I can provide you with detailed reports summarizing the numbers called, key feedback themes, and any lingering concerns requiring your attention. Choosing me for this project would mean capitalizing on my solid background in customer service and customer support-driven approach to ensure that each call you need done is handled professionally, accurately and timely. Let me worry about gathering valuable insights from your customers while you focus on running your business efficiently. Hire me today for a seamless execution of this vital task!
$30 USD in 40 days
0.0
0.0

Miami, Canada
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